Homeowner Testimonials

We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!

Absolutely stupendous service. Model for the industry

Cinnamon Valdiviezo was very helpful in answering my questions about landscaping changes and the role of the Architectural Committee. Thank you very much!

Michelle is wonderful at the Westridge HOA.

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

Excellent service from all personal especially Michelle @ the satellite office. Always gets back to when you leave a message ....

the staff is always friendly and helpful, they respond in a prompt manner. it's always a pleasure to contact and interact with the staff here :)

Thanks for all your help!

Thank you for your service and support!

Your staff is courteous and professional. 👍🏻👍🏻👍🏻👍🏻😊

Very helpful. Quick response and handled correctly.

Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

Very prompt response and the issue was addressed with a solution.

I've dealt with other management groups over the years and Valencia Management Group has been great. I've only contacted them a few times, but every time, someone has responded back to me right away.

Stephanie was wonderful and pleasant to work with. She helped coordinate between the two vendors and helped to resolve issues along the way. She was easily accessible and returned my calls promptly.

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.

Automation is awesome. Online bill pay, great.

I have never had an issue with the management group at all. Our community looks great and I enjoy all the corrreapondence via electronic. Thank you !!!

Thank you for all your support

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.

The rare times that I have called everyone was friendly and courteous.