Homeowner Testimonials

Automation is awesome. Online bill pay, great.

Everyone I talk to in the office is very professional

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!

You guys are the best!! Thank you for your outstanding work!!

All interaction I have had with the staff have been extremely positive.

Responded fast and handled my case efficiently.

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

Good service

Thank you for your service and support!

Stephanie return my call right away and we discussed the issues are resolved it. She was very professional and nice !

I have had correspondence with Kristie Vitalie in the past and recently and she is amazing how she responds back to me so quickly. I always appreciate informing me on matters.

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

I've always had a great experience with Jacklyn. I appreciate her prompt response to every email or phone call. 5 stars

I feel updated as needed and always willing to answer my silly questions!

Picked up my new poll keys. The woman helping me was very pleasant and helpful.

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.

Michelle is always very professional, friendly and very helpful!

I recently reported an issue regarding a dog, repeatedly, being walked off leash and his aggressive behavior. The management company was very responsive to my concern. Thank you.

I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!

Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!

Good job! Excellent service

I'm an owner but I don't live there at the moment. I have been pleased with any interaction I have had with the staff at the VMG office. The newsletter is appreciated in communicating to members. I can't rate daily services however, Bridgeport always looks well maintained when I visit. Thank you!