Homeowner Testimonials

My interaction with the office staff has been positive. They answered my questions or concerns quickly.

I have never had an issue with the management group at all. Our community looks great and I enjoy all the corrreapondence via electronic. Thank you !!!

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

We had someone who started parking their dump truck and 2 back hoes at the top of Rainbow Glen. After about a week of this I took some photos and sent them to Laurie Mark. The next day the dump truck and back hoe were gone, and haven't been back since! Thanks, Laurie!

Michelle is great at following up on emails I send her. She is wonderful. I walk the neighborhood twice s day so I see lots to report to her. Broken sprinklers and mail boxes. She is on it right away sending me a confirmation she generated a work order. If the work does not get done in a reasonable time I let her know and she makes it happen pronto.

Great company and by far the best employee in Sue. I will miss you as we move onto retirement in Prescott Arizona.

Good customer service

Managing the community very well.

It is our pleasure to write this review about the wonderful receptionist who we speak with each time we enter VMG's offices. I would also like to leave comment about Jaclyn and Scott - who have both been a pleasure to deal with on multiple occasions related to the quality of life in Bridgeport of Valencia. Both have been very receptive to our needs and with the handling of all our requests. We hope our next home, if it has an HOA, is being handled by Valencia Management Group, with Scott and Jaclyn in charge.

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

Great experience interacting with the HOA. I asked for and immediately received a copy of the master condominium insurance policy.

The office staff is very helpful and knowledgeable. I recently installed new landscaping and they helped me with the paperwork process. It was great! Thank you.

We always have outstanding service when we need to contact VMG

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

I recently spoke with Cinnamon who was very pleasant and helpful, thank you

Fully satisfied with the services.

have found my issues handled promptly and resolved all the time.

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.

We always get a good response and in timely manner, we are very pleased

Very professional!

Janes Beard is the reason for our five stars. He listens, he understands, he takes action!!!!!

Office staff is great.

I have had correspondence with Kristie Vitalie in the past and recently and she is amazing how she responds back to me so quickly. I always appreciate informing me on matters.