Homeowner Testimonials

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

Susan does a wonderful job. She communicates well, prepares great records, is responsive and dedicated. She responds to emergencies fast and gets problems fixed so as to not upset homeowners. She is a great asset to your company and we are lucky to have her handle our homeowners.

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

You have been very professional and responsive to our inquiries. Your advice in my opinion is fair and balanced reflecting years of experience and a sincere desire to facilitate harmonious living in our communities.

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.

We always get a good response and in timely manner, we are very pleased

They are quick to respond to questions and are always helpful.

Thanks for all your help!

Was told what to do when taking out trees. Glad theres a management group to help keep our community looking good. Went through cinnamon who took care of business. My tree removal was approved which I am thankful for there approval.

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.

Michelle is wonderful at the Westridge HOA.

Thank you for your service and support!

You have a wonderful and helpful staff

Kristi Vitale has always gone above and beyond to assist me in answering my questions or to help with other things. The front desk office staff are kind and welcoming. I'm very happy with this group!

Great job!

Everyone I talk to in the office is very professional

Jaclyn has been very helpful with every question I have had since both my husband and I have move into Bridgeport. Thank you very much! I look forward to working with her in the future. Sincerely, Vivian Rood

Outstanding response! 5 stars.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

I do everything online and it makes everything easy for me

Great response time. All my questions were answered. Thank you