Homeowner Testimonials

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

VMG has been a huge help with organizing meetings and preparing reports. They've also assisted with advising the Board and made great recommendations along the way. They have a very good relationship within the trade as well, which has allowed us to obtain answers and solutions more efficiently... If you're looking for experts in this arena for guidance, this company is an excellent choice.

Great follow through.

Automation is awesome. Online bill pay, great.

The email is very professional, concise & to the point.

Great company and by far the best employee in Sue. I will miss you as we move onto retirement in Prescott Arizona.

Kathryn was very attentive to our issue and did everything she could to help us resolve it. I appreciated her thoroughness and attention throughout the process.

I'm satisfied with the help and attention provided this far.

VMG is the third management our large townhouse complex has had since we lived here. They are head and shoulders above the rest. Communicate clearly and are responsive and efficient. Also very pleasant people to deal with. Five stars!!

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

Your staff is courteous and professional. 👍🏻👍🏻👍🏻👍🏻😊

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

Absolutely wonderful!!

Seems great thus far. I hope to make the meetings soon.

As a 12 year resident, I have had a few occasions to interface with VMG staff and have always been satisfied with the timeliness of their responses.

Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!

Susan does a wonderful job. She communicates well, prepares great records, is responsive and dedicated. She responds to emergencies fast and gets problems fixed so as to not upset homeowners. She is a great asset to your company and we are lucky to have her handle our homeowners.

They are quick to respond to questions and are always helpful.

Easy to contact, fast response and fast resolution.

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.

Cinnamon Valdiviezo was very helpful in answering my questions about landscaping changes and the role of the Architectural Committee. Thank you very much!