Homeowner Testimonials

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

The staff representing Bridgeport return calls quickly, are thorough in their response and connect you with the appropriate people, such as the head of security, regarding the recent homeless situation.

The staff returned my call and answered my question promptly. She also took my suggestion and implemented it that same day.

Friendly and informative

I have had correspondence with Kristie Vitalie in the past and recently and she is amazing how she responds back to me so quickly. I always appreciate informing me on matters.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.

Michele Phelps is always quick to respond snd is very helpful.

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

Responded fast and handled my case efficiently.

I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.

I have never had an issue with the management group at all. Our community looks great and I enjoy all the corrreapondence via electronic. Thank you !!!

Thank you for all your support

Staff is very helpful and responsive.

After 15 or so years of being adrift, I have been happy to have some sense of direction in the management department. I think we are moving, slowly, but still moving, forward. I don't know how we ended up with VMG but working with Karen and Sandra has been a pleasure.

VMG is the second management company of my community since I moved in over 12 years ago and by far the best I have ever encountered. My calls are always returned within a reasonable amount of time if not immediately and my concerns have always been addressed. Everyone there has been most courteous and helpful. I am very pleased to have them be my management group. Thank you!

When I went into the office, the people running the front desk, were very helpful, friendly, and polite. Just was picking up my new pool key.

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

Always friendly and helpful.

Great response time. All my questions were answered. Thank you

You have a wonderful and helpful staff

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.

Beth & Stephanie do a tremendous job!

I am working on getting some windows in my house replaced. I have never been through this process. Cinnamon has been wonderful with responding quickly and helping me. She has made it very simple. Thank you for being so helpful.