Homeowner Testimonials

The staff is always helpful and very professional.

An employee of VMG promptly answers any questions we might have concerning The Ranch at Fair Oaks.

Kristi Vitale has always gone above and beyond to assist me in answering my questions or to help with other things. The front desk office staff are kind and welcoming. I'm very happy with this group!

I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!

Managing the community very well.

The staff returned my call and answered my question promptly. She also took my suggestion and implemented it that same day.

Always the utmost professionalism from Peggy.

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!

We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.

My personal contact with VMG has been with Cinnamon and she has made our two rentals of the clubhouse a pleasure. Thanks Cinnamon!

Superior customer service, knowledgeable, professional.

the staff is always friendly and helpful, they respond in a prompt manner. it's always a pleasure to contact and interact with the staff here :)

My questions were answered quickly . I like the new web page for our condos.

We always get a good response and in timely manner, we are very pleased

Good customer service

Michelle is always very professional, friendly and very helpful!

Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.

great job!

Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.

Beth Bottaro is great, the best property manager Hasley Hills has ever had!

Staff at front desk was very friendly when I picked up my new pool keys.. they asked if I had any other questions or anything that can help me with.

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !