Homeowner Testimonials

VMG is the third management our large townhouse complex has had since we lived here. They are head and shoulders above the rest. Communicate clearly and are responsive and efficient. Also very pleasant people to deal with. Five stars!!

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

You're the best!

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

I recently worked with HOA to install solar and a new gate on my house in Hasley Hills. I went to the office 2 times with questions and plans. I had a great experience and all my questions were answered and plans were accepted and projects completed.

My questions were answered quickly . I like the new web page for our condos.

We had someone who started parking their dump truck and 2 back hoes at the top of Rainbow Glen. After about a week of this I took some photos and sent them to Laurie Mark. The next day the dump truck and back hoe were gone, and haven't been back since! Thanks, Laurie!

Thank you all , very friendly & efficient.

Quick response to a runaway slope sprinkler report.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

Management and staff has always been helpful and respond in a timely manner.

Managing the community very well.

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

Excellent customer response time.

My first time contacting you with an issue and, it was a pleasure working with Norma. She responded to both my email and concern immediately. Ed came out and did an excellent job on the repair in a very timely manner. Thank you!

Great response time. All my questions were answered. Thank you

I would like to recognize Beth Bottaro for her excellent customer service. She responded in a timely manner to my concern and resolved that very quickly. She is very professional and I'm very appreciative of her service.

We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.

We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.

You are going a great job at Cheyanne! Always s pleasure to work with! Lisa is amazing!

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

I have had excellent experiences dealing with Laurie Mark and Kristi Vitalle.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

Beth & Stephanie do a tremendous job!