Homeowner Testimonials

Automation is awesome. Online bill pay, great.

Kristi is always a great help - providing prompt service when needed.

I appreciate how well our HOA Board Members & VMG take care of our facilities and the general area here in the Summit.

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

Receptionist was friendly and replied to my question professionally

There to help you need it

Michelle is always very professional, friendly and very helpful!

Beth Bottaro is great, the best property manager Hasley Hills has ever had!

I recently worked with HOA to install solar and a new gate on my house in Hasley Hills. I went to the office 2 times with questions and plans. I had a great experience and all my questions were answered and plans were accepted and projects completed.

I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!

The online documents including CCRs and Insurance declaration are very convenient and organized. A huge improvement over the previous management company.

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

The staff is always helpful and very professional.

The rare times that I have called everyone was friendly and courteous.

Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.

Very professional and accommodating! Quick response!

Called the office and spoke with Michelle. She found out the answer to my question on the spot.

Staff is very helpful and responsive.

Michelle Phelps, Thank you for all the assistance. Your the best!

Responded fast and handled my case efficiently.

Everyone is very nice and professional. thank you