Homeowner Testimonials

Michelle is great at following up on emails I send her. She is wonderful. I walk the neighborhood twice s day so I see lots to report to her. Broken sprinklers and mail boxes. She is on it right away sending me a confirmation she generated a work order. If the work does not get done in a reasonable time I let her know and she makes it happen pronto.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

Friendly helpful staff, great service. Thanks.

Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.

We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

An employee of VMG promptly answers any questions we might have concerning The Ranch at Fair Oaks.

Great response time and community looks great!

Great job!

have found my issues handled promptly and resolved all the time.

Automation is awesome. Online bill pay, great.

Management and staff has always been helpful and respond in a timely manner.

I rented the clubhouse for my daughters high school event. I reserved the room on line which was super easy. Cinnamon contacted me via email immediately with all the proper paperwork. The security guy met me at the exact scheduled time to open the clubhouse and he was there at the closing time. Everything was smooth and easy. Yes we had a good time celebrating also.

Everyone is very nice and professional. thank you

Quick to respond when contacted by email. Like the building ground improvements.

Norma Gonzalez gets 5 Stars across the board. She has always been a pleasure to work with. Everyone at VMG should be commended for all their work, very professional and always knowledgeable.

Quick response to a runaway slope sprinkler report.

Susan does a wonderful job. She communicates well, prepares great records, is responsive and dedicated. She responds to emergencies fast and gets problems fixed so as to not upset homeowners. She is a great asset to your company and we are lucky to have her handle our homeowners.

Very helpful and compassionate

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

Managing the community very well.

I have had correspondence with Kristie Vitalie in the past and recently and she is amazing how she responds back to me so quickly. I always appreciate informing me on matters.

Love that I can pay my association dues directly to Union Bank without an additional fee. The only thing that would make the experience better would be to be able to pay in a more simplified manner.

Have only needed to contact the office twice. Response was timely and professional.