Homeowner Testimonials

This company is amazing and we would gladly recommend them to anyone!!

You have a wonderful and helpful staff

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

The office staff is very helpful and knowledgeable. I recently installed new landscaping and they helped me with the paperwork process. It was great! Thank you.

Each time my wife has an interaction with Cinnamon, she gets back to us within hours, in not in less than 24 hours. Always professional, always super friendly. Thank you!

Responded fast and followed through

Karen does a superb job for us here at The Ranch at Fair Oaks. Been working with her for a few years now and she is always on top of everything. Keep up the good work Karen.

You are going a great job at Cheyanne! Always s pleasure to work with! Lisa is amazing!

Michelle Phelps, Thank you for all the assistance. Your the best!

Excellent service from all personal especially Michelle @ the satellite office. Always gets back to when you leave a message ....

Good job! Excellent service

They are quick to respond to questions and are always helpful.

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

Everyone I talk to in the office is very professional

Michelle is wonderful at the Westridge HOA.

Love that I can pay my association dues directly to Union Bank without an additional fee. The only thing that would make the experience better would be to be able to pay in a more simplified manner.

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

We always have outstanding service when we need to contact VMG

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.

Michele Phelps is always quick to respond snd is very helpful.

The staff is always helpful and very professional.

I received an email, and a follow up phone call in a timely manner. Thank you!

Stephanie return my call right away and we discussed the issues are resolved it. She was very professional and nice !