Homeowner Testimonials

I appreciate the quick responses to emails. James and Cinnamon are ultra polite!

All interaction I have had with the staff have been extremely positive.

The staff representing Bridgeport return calls quickly, are thorough in their response and connect you with the appropriate people, such as the head of security, regarding the recent homeless situation.

Outstanding response! 5 stars.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

Love that I can pay my association dues directly to Union Bank without an additional fee. The only thing that would make the experience better would be to be able to pay in a more simplified manner.

My communications with VMG always been handled professionally and with prompt replies. They have been very helpful in their assistance to us in running our association and helping us to maintain our property values.Beth Bottaro and her staff are outstanding in their fields and are great asset to VMG

The email is very professional, concise & to the point.

Michelle Phelps, Thank you for all the assistance. Your the best!

You have a wonderful and helpful staff

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

My first time contacting you with an issue and, it was a pleasure working with Norma. She responded to both my email and concern immediately. Ed came out and did an excellent job on the repair in a very timely manner. Thank you!

Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!

I'm satisfied with the help and attention provided this far.

Everyone is extremely polite.

Kristi Vitale has always gone above and beyond to assist me in answering my questions or to help with other things. The front desk office staff are kind and welcoming. I'm very happy with this group!

Excellent Service. Staff is courteous, professionally knowledgeable and care for the community. Please keep it up!!!

Quick to respond when contacted by email. Like the building ground improvements.

Ms. Jaclyn Moore was very helpful and nice and answered all my questions. Thank you.

Thanks for all your help!

They are quick to respond to questions and are always helpful.

Each time my wife has an interaction with Cinnamon, she gets back to us within hours, in not in less than 24 hours. Always professional, always super friendly. Thank you!

Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.

I'm an owner but I don't live there at the moment. I have been pleased with any interaction I have had with the staff at the VMG office. The newsletter is appreciated in communicating to members. I can't rate daily services however, Bridgeport always looks well maintained when I visit. Thank you!