Homeowner Testimonials

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I'm satisfied with the help and attention provided this far.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

Michelle is great at following up on emails I send her. She is wonderful. I walk the neighborhood twice s day so I see lots to report to her. Broken sprinklers and mail boxes. She is on it right away sending me a confirmation she generated a work order. If the work does not get done in a reasonable time I let her know and she makes it happen pronto.

I was very pleased to see how nice our complex is looking lately. Went for a night walk and saw that all street, sidewalk and garage lights were on. The pool looked so clean and the grounds had no trash littered about. The green areas considering our drought, looked well cared for. I thank you for making this a home my family is proud of.

I have had only positive experiences.

You guys are the best!! Thank you for your outstanding work!!

My personal contact with VMG has been with Cinnamon and she has made our two rentals of the clubhouse a pleasure. Thanks Cinnamon!

You're the best!

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.

Everyone I talk to in the office is very professional

There to help you need it

Seems great thus far. I hope to make the meetings soon.

Overall my dealings with VMG have been positive. Appreciate the timely email communications from VMG.

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

I am very happy with your service.

Susan does a wonderful job. She communicates well, prepares great records, is responsive and dedicated. She responds to emergencies fast and gets problems fixed so as to not upset homeowners. She is a great asset to your company and we are lucky to have her handle our homeowners.

Michelle is always very professional, friendly and very helpful!

I have been very happy with their services. Fairways East Homeowners Association

I rarely need to contact your office staff. When I do, I get a prompt response.

It is always a pleasure to work with Norma. She's efficient, knowledgeable, and always prompt and prepared at our board meetings. And most of all it's nice to be able to contact our management personnel in case of any issues and get a response back.

Communication was easy and issues addressed promptly. I'm very happy with VMG. They are helpful and on the ball.

Kristi is always a great help - providing prompt service when needed.