Homeowner Testimonials

All interaction I have had with the staff have been extremely positive.

I have had excellent experiences dealing with Laurie Mark and Kristi Vitalle.

The staff is always helpful and very professional.

I've dealt with other management groups over the years and Valencia Management Group has been great. I've only contacted them a few times, but every time, someone has responded back to me right away.

You are going a great job at Cheyanne! Always s pleasure to work with! Lisa is amazing!

Always helpful

Great follow through.

Called the office and spoke with Michelle. She found out the answer to my question on the spot.

We had someone who started parking their dump truck and 2 back hoes at the top of Rainbow Glen. After about a week of this I took some photos and sent them to Laurie Mark. The next day the dump truck and back hoe were gone, and haven't been back since! Thanks, Laurie!

Good service

Very helpful. Quick response and handled correctly.

The management team was extremely timely in responding to my inquiry.

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.

The email is very professional, concise & to the point.

Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.

The staff returned my call and answered my question promptly. She also took my suggestion and implemented it that same day.

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

Automation is awesome. Online bill pay, great.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

Excellent customer response time.

Michelle Phelps, Thank you for all the assistance. Your the best!

VMG is the third management our large townhouse complex has had since we lived here. They are head and shoulders above the rest. Communicate clearly and are responsive and efficient. Also very pleasant people to deal with. Five stars!!

Excellent service from all personal especially Michelle @ the satellite office. Always gets back to when you leave a message ....