Homeowner Testimonials

I have had correspondence with Kristie Vitalie in the past and recently and she is amazing how she responds back to me so quickly. I always appreciate informing me on matters.

Very professional and accommodating! Quick response!

I am very happy with your service.

I do everything online and it makes everything easy for me

Overall my dealings with VMG have been positive. Appreciate the timely email communications from VMG.

Quick to respond when contacted by email. Like the building ground improvements.

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.

We always get a good response and in timely manner, we are very pleased

Picked up my new poll keys. The woman helping me was very pleasant and helpful.

Stephanie return my call right away and we discussed the issues are resolved it. She was very professional and nice !

Here is my perspective. Valencia Management has a number of great implements offered to assist HOA's and Boards in their jobs! The property manager is key to the relationship between the Board/HOA and the managing company. We are so satisfied with our property manager and know she is trying her best to cover all of our bases, which encompass 10 ball fields! I recently referred Tampa Terrace to Valencia and I understand from the President, Marilyn Gutierrez that you are signed, sealed and delivered. Congratulations!

You are going a great job at Cheyanne! Always s pleasure to work with! Lisa is amazing!

An employee of VMG promptly answers any questions we might have concerning The Ranch at Fair Oaks.

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

Automation is awesome. Online bill pay, great.

As a 12 year resident, I have had a few occasions to interface with VMG staff and have always been satisfied with the timeliness of their responses.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

Thanks for all your help!

I am working on getting some windows in my house replaced. I have never been through this process. Cinnamon has been wonderful with responding quickly and helping me. She has made it very simple. Thank you for being so helpful.

Good customer service

Always responsive!