Homeowner Testimonials

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

You are all doing an amazing job! Thank you

Very professional and accommodating! Quick response!

Everyone is very nice and professional. thank you

Janes Beard is the reason for our five stars. He listens, he understands, he takes action!!!!!

Cinnamon Valdiviezo was very helpful in answering my questions about landscaping changes and the role of the Architectural Committee. Thank you very much!

Responded fast and handled my case efficiently.

Great response time and community looks great!

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.

Picked up my parking pass, I was in and out in 2 minutes.. and I love that I am always in a hurry.

No issues or complaints. I can also say that VMG has always been very responsive on any matters through both email & phone. Great job.

I rarely need to contact your office staff. When I do, I get a prompt response.

Communication was easy and issues addressed promptly. I'm very happy with VMG. They are helpful and on the ball.

Each time my wife has an interaction with Cinnamon, she gets back to us within hours, in not in less than 24 hours. Always professional, always super friendly. Thank you!

Michelle Phelps, Thank you for all the assistance. Your the best!

It is always a pleasure to work with Norma. She's efficient, knowledgeable, and always prompt and prepared at our board meetings. And most of all it's nice to be able to contact our management personnel in case of any issues and get a response back.

The staff representing Bridgeport return calls quickly, are thorough in their response and connect you with the appropriate people, such as the head of security, regarding the recent homeless situation.

Management and staff has always been helpful and respond in a timely manner.

Michelle is wonderful at the Westridge HOA.

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

Just keep up the good work!

Good customer service

After 15 or so years of being adrift, I have been happy to have some sense of direction in the management department. I think we are moving, slowly, but still moving, forward. I don't know how we ended up with VMG but working with Karen and Sandra has been a pleasure.