Homeowner Testimonials

Always friendly and helpful.

Michelle is always very professional, friendly and very helpful!

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

The office staff is very helpful and knowledgeable. I recently installed new landscaping and they helped me with the paperwork process. It was great! Thank you.

Your staff is courteous and professional. 👍🏻👍🏻👍🏻👍🏻😊

Thank you for all your support

Good customer service

Susan does a wonderful job. She communicates well, prepares great records, is responsive and dedicated. She responds to emergencies fast and gets problems fixed so as to not upset homeowners. She is a great asset to your company and we are lucky to have her handle our homeowners.

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

You guys are the best!! Thank you for your outstanding work!!

Very responsive and always friendly.

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.

Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!

Janes Beard is the reason for our five stars. He listens, he understands, he takes action!!!!!

This company is amazing and we would gladly recommend them to anyone!!

Everyone is extremely polite.

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

Picked up my parking pass, I was in and out in 2 minutes.. and I love that I am always in a hurry.

Picked up my new poll keys. The woman helping me was very pleasant and helpful.

Superior customer service, knowledgeable, professional.

Beth & Stephanie do a tremendous job!

The staff returned my call and answered my question promptly. She also took my suggestion and implemented it that same day.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

Receptionist was friendly and replied to my question professionally