Homeowner Testimonials

Thank you for your service and support!

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

The email is very professional, concise & to the point.

The rare times that I have called everyone was friendly and courteous.

Absolutely wonderful!!

VMG is the second management company of my community since I moved in over 12 years ago and by far the best I have ever encountered. My calls are always returned within a reasonable amount of time if not immediately and my concerns have always been addressed. Everyone there has been most courteous and helpful. I am very pleased to have them be my management group. Thank you!

Very helpful. Quick response and handled correctly.

I rarely need to contact your office staff. When I do, I get a prompt response.

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

Everyone is very nice and professional. thank you

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I recently worked with HOA to install solar and a new gate on my house in Hasley Hills. I went to the office 2 times with questions and plans. I had a great experience and all my questions were answered and plans were accepted and projects completed.

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

The staff is always helpful and very professional.

I was very pleased to see how nice our complex is looking lately. Went for a night walk and saw that all street, sidewalk and garage lights were on. The pool looked so clean and the grounds had no trash littered about. The green areas considering our drought, looked well cared for. I thank you for making this a home my family is proud of.

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.

The staff helped me a lot in finding solution thank you ... U guys are doing good job ...

Excellent customer response time.

Thank you for all your support

Stephanie return my call right away and we discussed the issues are resolved it. She was very professional and nice !

You guys are the best!! Thank you for your outstanding work!!

I recently reported an issue regarding a dog, repeatedly, being walked off leash and his aggressive behavior. The management company was very responsive to my concern. Thank you.

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

Responded fast and handled my case efficiently.