Homeowner Testimonials

I've had the need to contact you a couple of times and your response has been prompt and satisfactory. Thank you

Very professional and accommodating! Quick response!

Responded fast and followed through

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

Very helpful. Quick response and handled correctly.

Very prompt response and the issue was addressed with a solution.

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!

Great experience interacting with the HOA. I asked for and immediately received a copy of the master condominium insurance policy.

Excellent Service. Staff is courteous, professionally knowledgeable and care for the community. Please keep it up!!!

All interaction I have had with the staff have been extremely positive.

Always responsive!

We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.

Kristi is always a great help - providing prompt service when needed.

Kristi Vitale has always gone above and beyond to assist me in answering my questions or to help with other things. The front desk office staff are kind and welcoming. I'm very happy with this group!

We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.

Called the office and spoke with Michelle. She found out the answer to my question on the spot.

Everyone I talk to in the office is very professional

Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

Every dealing I have had with VMG has been a positive contact and any problem was dealt with in a prompt manner of time.

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.