Homeowner Testimonials

I am working on getting some windows in my house replaced. I have never been through this process. Cinnamon has been wonderful with responding quickly and helping me. She has made it very simple. Thank you for being so helpful.

My questions were answered quickly . I like the new web page for our condos.

Called the office and spoke with Michelle. She found out the answer to my question on the spot.

Responded fast and followed through

I've had the need to contact you a couple of times and your response has been prompt and satisfactory. Thank you

Great company and by far the best employee in Sue. I will miss you as we move onto retirement in Prescott Arizona.

Have only needed to contact the office twice. Response was timely and professional.

Very prompt response and the issue was addressed with a solution.

I was really happy and satisfied with your excellent service.They took care of my problem promptly.

I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!

Your staff is courteous and professional. 👍🏻👍🏻👍🏻👍🏻😊

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

I rented the clubhouse for my daughters high school event. I reserved the room on line which was super easy. Cinnamon contacted me via email immediately with all the proper paperwork. The security guy met me at the exact scheduled time to open the clubhouse and he was there at the closing time. Everything was smooth and easy. Yes we had a good time celebrating also.

This company is amazing and we would gladly recommend them to anyone!!

Kristi Vitale has always gone above and beyond to assist me in answering my questions or to help with other things. The front desk office staff are kind and welcoming. I'm very happy with this group!

I recently spoke with Cinnamon who was very pleasant and helpful, thank you

I do everything online and it makes everything easy for me

My personal contact with VMG has been with Cinnamon and she has made our two rentals of the clubhouse a pleasure. Thanks Cinnamon!

Great response time. All my questions were answered. Thank you

Always friendly and helpful.

VMG has been a huge help with organizing meetings and preparing reports. They've also assisted with advising the Board and made great recommendations along the way. They have a very good relationship within the trade as well, which has allowed us to obtain answers and solutions more efficiently... If you're looking for experts in this arena for guidance, this company is an excellent choice.

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

So far I've seen a much better service from your company comparing to our previous experience. I wish you'd get even better.

Great job!