Homeowner Testimonials

Excellent Service. Staff is courteous, professionally knowledgeable and care for the community. Please keep it up!!!

VMG is a very good H.O.A. partner and can be counted on to do a very good job.

Everyone at Valencia Management has always been very helpful & informative.

I am working on getting some windows in my house replaced. I have never been through this process. Cinnamon has been wonderful with responding quickly and helping me. She has made it very simple. Thank you for being so helpful.

I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!

I've dealt with other management groups over the years and Valencia Management Group has been great. I've only contacted them a few times, but every time, someone has responded back to me right away.

great job!

I appreciate the quick responses to emails. James and Cinnamon are ultra polite!

Quick response to a runaway slope sprinkler report.

you guys are great.

An employee of VMG promptly answers any questions we might have concerning The Ranch at Fair Oaks.

After 15 or so years of being adrift, I have been happy to have some sense of direction in the management department. I think we are moving, slowly, but still moving, forward. I don't know how we ended up with VMG but working with Karen and Sandra has been a pleasure.

Very helpful and compassionate

Very professional!

You have a wonderful and helpful staff

Seems great thus far. I hope to make the meetings soon.

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

I recently worked with HOA to install solar and a new gate on my house in Hasley Hills. I went to the office 2 times with questions and plans. I had a great experience and all my questions were answered and plans were accepted and projects completed.

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

Janes Beard is the reason for our five stars. He listens, he understands, he takes action!!!!!

Picked up my new poll keys. The woman helping me was very pleasant and helpful.

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.

All interaction I have had with the staff have been extremely positive.