Homeowner Testimonials

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

The staff is always helpful and very professional.

Was told what to do when taking out trees. Glad theres a management group to help keep our community looking good. Went through cinnamon who took care of business. My tree removal was approved which I am thankful for there approval.

VMG is a very good H.O.A. partner and can be counted on to do a very good job.

I recently spoke with Cinnamon who was very pleasant and helpful, thank you

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

Receptionist was friendly and replied to my question professionally

Managing the community very well.

Here is my perspective. Valencia Management has a number of great implements offered to assist HOA's and Boards in their jobs! The property manager is key to the relationship between the Board/HOA and the managing company. We are so satisfied with our property manager and know she is trying her best to cover all of our bases, which encompass 10 ball fields! I recently referred Tampa Terrace to Valencia and I understand from the President, Marilyn Gutierrez that you are signed, sealed and delivered. Congratulations!

Michelle is always very professional, friendly and very helpful!

Each time I've had to call for information or any other need the service provided by VMG has been outstanding. If the information isn't readily available, I always receive correspondence when it's available. I'm greatly appreciative of your services, thank you.

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

I have been very happy with VMG

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

Superior customer service, knowledgeable, professional.

My personal contact with VMG has been with Cinnamon and she has made our two rentals of the clubhouse a pleasure. Thanks Cinnamon!

I have had correspondence with Kristie Vitalie in the past and recently and she is amazing how she responds back to me so quickly. I always appreciate informing me on matters.

Office staff is great.

They are quick to respond to questions and are always helpful.

The office staff is very helpful and knowledgeable. I recently installed new landscaping and they helped me with the paperwork process. It was great! Thank you.

Picked up my parking pass, I was in and out in 2 minutes.. and I love that I am always in a hurry.

nothing but good experiences