Homeowner Testimonials

Management and staff has always been helpful and respond in a timely manner.

Picked up my new poll keys. The woman helping me was very pleasant and helpful.

Michelle is great at following up on emails I send her. She is wonderful. I walk the neighborhood twice s day so I see lots to report to her. Broken sprinklers and mail boxes. She is on it right away sending me a confirmation she generated a work order. If the work does not get done in a reasonable time I let her know and she makes it happen pronto.

I am very happy with your service.

Great company and by far the best employee in Sue. I will miss you as we move onto retirement in Prescott Arizona.

Very prompt response and the issue was addressed with a solution.

Was told what to do when taking out trees. Glad theres a management group to help keep our community looking good. Went through cinnamon who took care of business. My tree removal was approved which I am thankful for there approval.

I would like to recognize Beth Bottaro for her excellent customer service. She responded in a timely manner to my concern and resolved that very quickly. She is very professional and I'm very appreciative of her service.

As a 12 year resident, I have had a few occasions to interface with VMG staff and have always been satisfied with the timeliness of their responses.

I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!

I received an email, and a follow up phone call in a timely manner. Thank you!

My interaction with the office staff has been positive. They answered my questions or concerns quickly.

Always responsive!

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

Cinnamon Valdiviezo was very helpful in answering my questions about landscaping changes and the role of the Architectural Committee. Thank you very much!

Good job! Excellent service

Good service

So far I've seen a much better service from your company comparing to our previous experience. I wish you'd get even better.

Receptionist was friendly and replied to my question professionally

I recently worked with HOA to install solar and a new gate on my house in Hasley Hills. I went to the office 2 times with questions and plans. I had a great experience and all my questions were answered and plans were accepted and projects completed.

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

Your staff is courteous and professional. 👍🏻👍🏻👍🏻👍🏻😊

The staff returned my call and answered my question promptly. She also took my suggestion and implemented it that same day.