Homeowner Testimonials

You are responsive to our needs

They are quick to respond to questions and are always helpful.

VMG has been a huge help with organizing meetings and preparing reports. They've also assisted with advising the Board and made great recommendations along the way. They have a very good relationship within the trade as well, which has allowed us to obtain answers and solutions more efficiently... If you're looking for experts in this arena for guidance, this company is an excellent choice.

After 15 or so years of being adrift, I have been happy to have some sense of direction in the management department. I think we are moving, slowly, but still moving, forward. I don't know how we ended up with VMG but working with Karen and Sandra has been a pleasure.

very good and very kind!

We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.

👏🏼

Excellent service from all personal especially Michelle @ the satellite office. Always gets back to when you leave a message ....

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

Ms. Jaclyn Moore was very helpful and nice and answered all my questions. Thank you.

My first time contacting you with an issue and, it was a pleasure working with Norma. She responded to both my email and concern immediately. Ed came out and did an excellent job on the repair in a very timely manner. Thank you!

Very professional!

Office staff is great.

Love that I can pay my association dues directly to Union Bank without an additional fee. The only thing that would make the experience better would be to be able to pay in a more simplified manner.

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

Michelle is always very professional, friendly and very helpful!

The staff is always helpful and very professional.

Great response time. All my questions were answered. Thank you

Always friendly and helpful.

Always responsive!

Everyone is extremely polite.