Homeowner Testimonials

We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.

Very professional and accommodating! Quick response!

Very professional!

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

I was very pleased to see how nice our complex is looking lately. Went for a night walk and saw that all street, sidewalk and garage lights were on. The pool looked so clean and the grounds had no trash littered about. The green areas considering our drought, looked well cared for. I thank you for making this a home my family is proud of.

Thank you for all your support

Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!

Janes Beard is the reason for our five stars. He listens, he understands, he takes action!!!!!

Friendly helpful staff, great service. Thanks.

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

Staff is very helpful and responsive.

The rare times that I have called everyone was friendly and courteous.

The email is very professional, concise & to the point.

Timely communications and action. Totally feel they have the associations best interest at heart.

The office staff is very helpful and knowledgeable. I recently installed new landscaping and they helped me with the paperwork process. It was great! Thank you.

Beth Bottaro is great, the best property manager Hasley Hills has ever had!

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

Picked up my parking pass, I was in and out in 2 minutes.. and I love that I am always in a hurry.

I have been very happy with VMG

They are quick to respond to questions and are always helpful.

Here is my perspective. Valencia Management has a number of great implements offered to assist HOA's and Boards in their jobs! The property manager is key to the relationship between the Board/HOA and the managing company. We are so satisfied with our property manager and know she is trying her best to cover all of our bases, which encompass 10 ball fields! I recently referred Tampa Terrace to Valencia and I understand from the President, Marilyn Gutierrez that you are signed, sealed and delivered. Congratulations!

Thanks for all your help!

The staff helped me a lot in finding solution thank you ... U guys are doing good job ...

Great team. They work hard and answer my emails within 24 hours. That is great customer service.