Homeowner Testimonials

I have never had an issue with the management group at all. Our community looks great and I enjoy all the corrreapondence via electronic. Thank you !!!

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

Michelle is great at following up on emails I send her. She is wonderful. I walk the neighborhood twice s day so I see lots to report to her. Broken sprinklers and mail boxes. She is on it right away sending me a confirmation she generated a work order. If the work does not get done in a reasonable time I let her know and she makes it happen pronto.

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.

An employee of VMG promptly answers any questions we might have concerning The Ranch at Fair Oaks.

Receptionist was friendly and replied to my question professionally

Outstanding response! 5 stars.

Norma Gonzalez gets 5 Stars across the board. She has always been a pleasure to work with. Everyone at VMG should be commended for all their work, very professional and always knowledgeable.

We always get a good response and in timely manner, we are very pleased

Staff is very helpful and responsive.

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Absolutely wonderful!!

This company is amazing and we would gladly recommend them to anyone!!

Picked up my parking pass, I was in and out in 2 minutes.. and I love that I am always in a hurry.

The office staff is very helpful and knowledgeable. I recently installed new landscaping and they helped me with the paperwork process. It was great! Thank you.

Very professional!

Superior customer service, knowledgeable, professional.

Every dealing I have had with VMG has been a positive contact and any problem was dealt with in a prompt manner of time.

Everyone is extremely polite.

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

Kathryn was very attentive to our issue and did everything she could to help us resolve it. I appreciated her thoroughness and attention throughout the process.

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

Very prompt response and the issue was addressed with a solution.

I have had excellent experiences dealing with Laurie Mark and Kristi Vitalle.