Homeowner Testimonials

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

Responded fast and handled my case efficiently.

Karen does a superb job for us here at The Ranch at Fair Oaks. Been working with her for a few years now and she is always on top of everything. Keep up the good work Karen.

You have been very professional and responsive to our inquiries. Your advice in my opinion is fair and balanced reflecting years of experience and a sincere desire to facilitate harmonious living in our communities.

Managing the community very well.

Superior customer service, knowledgeable, professional.

Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.

Great company and by far the best employee in Sue. I will miss you as we move onto retirement in Prescott Arizona.

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.

Cinnamon Valdiviezo was very helpful in answering my questions about landscaping changes and the role of the Architectural Committee. Thank you very much!

nothing but good experiences

They are quick to respond to questions and are always helpful.

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

The experience we had recently was wonderful. We submitted our paperwork to paint our home, it was approved and things ran smoothly. Thank you!

Very helpful. Quick response and handled correctly.

Ms. Jaclyn Moore was very helpful and nice and answered all my questions. Thank you.

Here is my perspective. Valencia Management has a number of great implements offered to assist HOA's and Boards in their jobs! The property manager is key to the relationship between the Board/HOA and the managing company. We are so satisfied with our property manager and know she is trying her best to cover all of our bases, which encompass 10 ball fields! I recently referred Tampa Terrace to Valencia and I understand from the President, Marilyn Gutierrez that you are signed, sealed and delivered. Congratulations!

I rarely need to contact your office staff. When I do, I get a prompt response.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

Automation is awesome. Online bill pay, great.

Very professional!

Kathryn was very attentive to our issue and did everything she could to help us resolve it. I appreciated her thoroughness and attention throughout the process.

Everyone at Valencia Management has always been very helpful & informative.

Kristi is always a great help - providing prompt service when needed.