Homeowner Testimonials

Great job!

I received an email, and a follow up phone call in a timely manner. Thank you!

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

Here is my perspective. Valencia Management has a number of great implements offered to assist HOA's and Boards in their jobs! The property manager is key to the relationship between the Board/HOA and the managing company. We are so satisfied with our property manager and know she is trying her best to cover all of our bases, which encompass 10 ball fields! I recently referred Tampa Terrace to Valencia and I understand from the President, Marilyn Gutierrez that you are signed, sealed and delivered. Congratulations!

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

It is always a pleasure to work with Norma. She's efficient, knowledgeable, and always prompt and prepared at our board meetings. And most of all it's nice to be able to contact our management personnel in case of any issues and get a response back.

I have been very happy with VMG

All interaction I have had with the staff have been extremely positive.

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

Susan does a wonderful job. She communicates well, prepares great records, is responsive and dedicated. She responds to emergencies fast and gets problems fixed so as to not upset homeowners. She is a great asset to your company and we are lucky to have her handle our homeowners.

The staff is always helpful and very professional.

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

Each time my wife has an interaction with Cinnamon, she gets back to us within hours, in not in less than 24 hours. Always professional, always super friendly. Thank you!

Kristi has been such a wonderful help for us. She is fast in returning calls and in helping with concerns. We appreciate all the help that she has given in regard to the RV lot of Hidden Valley Newhall.

You are going a great job at Cheyanne! Always s pleasure to work with! Lisa is amazing!

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

Excellent customer response time.

Office staff is great.

Very professional and accommodating! Quick response!

VMG is a very good H.O.A. partner and can be counted on to do a very good job.

I have had only positive experiences.