Homeowner Testimonials

Very helpful. Quick response and handled correctly.

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.

We had someone who started parking their dump truck and 2 back hoes at the top of Rainbow Glen. After about a week of this I took some photos and sent them to Laurie Mark. The next day the dump truck and back hoe were gone, and haven't been back since! Thanks, Laurie!

The rare times that I have called everyone was friendly and courteous.

Michele Phelps is always quick to respond snd is very helpful.

Good customer service

I feel updated as needed and always willing to answer my silly questions!

No issues or complaints. I can also say that VMG has always been very responsive on any matters through both email & phone. Great job.

The management team was extremely timely in responding to my inquiry.

Excellent customer response time.

Thanks for all your help!

Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.

I've dealt with other management groups over the years and Valencia Management Group has been great. I've only contacted them a few times, but every time, someone has responded back to me right away.

I do everything online and it makes everything easy for me

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

Very responsive and always friendly.

Kristi is always a great help - providing prompt service when needed.

Every dealing I have had with VMG has been a positive contact and any problem was dealt with in a prompt manner of time.

There to help you need it

I am working on getting some windows in my house replaced. I have never been through this process. Cinnamon has been wonderful with responding quickly and helping me. She has made it very simple. Thank you for being so helpful.

VMG has been a huge help with organizing meetings and preparing reports. They've also assisted with advising the Board and made great recommendations along the way. They have a very good relationship within the trade as well, which has allowed us to obtain answers and solutions more efficiently... If you're looking for experts in this arena for guidance, this company is an excellent choice.

Good job! Excellent service

Thank you for working with our situation

Very professional and accommodating! Quick response!