Homeowner Testimonials

I've always had a great experience with Jacklyn. I appreciate her prompt response to every email or phone call. 5 stars

Very prompt response and the issue was addressed with a solution.

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

Kathryn was very attentive to our issue and did everything she could to help us resolve it. I appreciated her thoroughness and attention throughout the process.

The rare times that I have called everyone was friendly and courteous.

Michelle Phelps, Thank you for all the assistance. Your the best!

Michelle is great at following up on emails I send her. She is wonderful. I walk the neighborhood twice s day so I see lots to report to her. Broken sprinklers and mail boxes. She is on it right away sending me a confirmation she generated a work order. If the work does not get done in a reasonable time I let her know and she makes it happen pronto.

There to help you need it

Thank you all , very friendly & efficient.

I have had correspondence with Kristie Vitalie in the past and recently and she is amazing how she responds back to me so quickly. I always appreciate informing me on matters.

Always responsive!

All interaction I have had with the staff have been extremely positive.

Beth Bottaro is great, the best property manager Hasley Hills has ever had!

I feel updated as needed and always willing to answer my silly questions!

Here is my perspective. Valencia Management has a number of great implements offered to assist HOA's and Boards in their jobs! The property manager is key to the relationship between the Board/HOA and the managing company. We are so satisfied with our property manager and know she is trying her best to cover all of our bases, which encompass 10 ball fields! I recently referred Tampa Terrace to Valencia and I understand from the President, Marilyn Gutierrez that you are signed, sealed and delivered. Congratulations!

Timely communications and action. Totally feel they have the associations best interest at heart.

Your staff is courteous and professional. 👍🏻👍🏻👍🏻👍🏻😊

I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

Seems great thus far. I hope to make the meetings soon.

I have never had an issue with the management group at all. Our community looks great and I enjoy all the corrreapondence via electronic. Thank you !!!

You guys are the best!! Thank you for your outstanding work!!

Just keep up the good work!

My interaction with the office staff has been positive. They answered my questions or concerns quickly.