Homeowner Testimonials

After 15 or so years of being adrift, I have been happy to have some sense of direction in the management department. I think we are moving, slowly, but still moving, forward. I don't know how we ended up with VMG but working with Karen and Sandra has been a pleasure.

Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.

I rented the clubhouse for my daughters high school event. I reserved the room on line which was super easy. Cinnamon contacted me via email immediately with all the proper paperwork. The security guy met me at the exact scheduled time to open the clubhouse and he was there at the closing time. Everything was smooth and easy. Yes we had a good time celebrating also.

I was very pleased to see how nice our complex is looking lately. Went for a night walk and saw that all street, sidewalk and garage lights were on. The pool looked so clean and the grounds had no trash littered about. The green areas considering our drought, looked well cared for. I thank you for making this a home my family is proud of.

Have only needed to contact the office twice. Response was timely and professional.

You have been very professional and responsive to our inquiries. Your advice in my opinion is fair and balanced reflecting years of experience and a sincere desire to facilitate harmonious living in our communities.

You are going a great job at Cheyanne! Always s pleasure to work with! Lisa is amazing!

VMG is a very good H.O.A. partner and can be counted on to do a very good job.

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

Michelle is always very professional, friendly and very helpful!

Thank you for all your support

No issues or complaints. I can also say that VMG has always been very responsive on any matters through both email & phone. Great job.

Overall my dealings with VMG have been positive. Appreciate the timely email communications from VMG.

Office staff is great.

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

We always get a good response and in timely manner, we are very pleased

The management team was extremely timely in responding to my inquiry.

Excellent service from all personal especially Michelle @ the satellite office. Always gets back to when you leave a message ....

I rarely need to contact your office staff. When I do, I get a prompt response.

Love that I can pay my association dues directly to Union Bank without an additional fee. The only thing that would make the experience better would be to be able to pay in a more simplified manner.

The experience we had recently was wonderful. We submitted our paperwork to paint our home, it was approved and things ran smoothly. Thank you!

Michele Phelps is always quick to respond snd is very helpful.

Kristi has been such a wonderful help for us. She is fast in returning calls and in helping with concerns. We appreciate all the help that she has given in regard to the RV lot of Hidden Valley Newhall.

I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.