Homeowner Testimonials
TA
I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.
Teresa A.
JB
The rare times that I have called everyone was friendly and courteous.
Jeanie B.
DK
The management team was extremely timely in responding to my inquiry.
Dianna K.
KP
Great response time and community looks great!
Kenneth P.
DD
Norma Gonzalez gets 5 Stars across the board. She has always been a pleasure to work with. Everyone at VMG should be commended for all their work, very professional and always knowledgeable.
Darren D.
JA
Thank you for all your support
Jeffrey A.
PM
I feel updated as needed and always willing to answer my silly questions!
Paul M.
BS
I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!
Betty S.
PW
I rented the clubhouse for my daughters high school event. I reserved the room on line which was super easy. Cinnamon contacted me via email immediately with all the proper paperwork. The security guy met me at the exact scheduled time to open the clubhouse and he was there at the closing time. Everything was smooth and easy. Yes we had a good time celebrating also.
Pamela W.
DN
There to help you need it
Dorothy N.
MP
I have been very happy with their services. Fairways East Homeowners Association
Michael P.
DF
I have never had an issue with the management group at all. Our community looks great and I enjoy all the corrreapondence via electronic. Thank you !!!
David F.
HS
Kristi has been such a wonderful help for us. She is fast in returning calls and in helping with concerns. We appreciate all the help that she has given in regard to the RV lot of Hidden Valley Newhall.
Heather S.
MS
You have a wonderful and helpful staff
Maria S.
DH
VMG is the third management our large townhouse complex has had since we lived here. They are head and shoulders above the rest. Communicate clearly and are responsive and efficient. Also very pleasant people to deal with. Five stars!!
Donna H.
YW
Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.
Yii-Teh W.
NG
Beth & Stephanie do a tremendous job!
Neil G.
GT
Was told what to do when taking out trees. Glad theres a management group to help keep our community looking good. Went through cinnamon who took care of business. My tree removal was approved which I am thankful for there approval.
Greta T.
PF
Cinnamon Valdiviezo was very helpful in answering my questions about landscaping changes and the role of the Architectural Committee. Thank you very much!
Paul F.
GP
Absolutely stupendous service. Model for the industry
Gary P.
RM
No issues or complaints. I can also say that VMG has always been very responsive on any matters through both email & phone. Great job.
Robert M.
SI
Very prompt response and the issue was addressed with a solution.
Susan I.
FB
I am very happy with your service.
Frances B.
DH
Superior customer service, knowledgeable, professional.
Dung H.
Testimonials are given freely by homeowners in communities managed by Valencia Management Group. No compensation or rewards are offered in exchange for testimonials.
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