Homeowner Testimonials

VMG is a very good H.O.A. partner and can be counted on to do a very good job.

I would like to recognize Beth Bottaro for her excellent customer service. She responded in a timely manner to my concern and resolved that very quickly. She is very professional and I'm very appreciative of her service.

Kristi Vitale has always gone above and beyond to assist me in answering my questions or to help with other things. The front desk office staff are kind and welcoming. I'm very happy with this group!

There to help you need it

Beth & Stephanie do a tremendous job!

the staff is always friendly and helpful, they respond in a prompt manner. it's always a pleasure to contact and interact with the staff here :)

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.

Great response time and community looks great!

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

Always responsive!

This company is amazing and we would gladly recommend them to anyone!!

We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

I've had the need to contact you a couple of times and your response has been prompt and satisfactory. Thank you

I do everything online and it makes everything easy for me

It is always a pleasure to work with Norma. She's efficient, knowledgeable, and always prompt and prepared at our board meetings. And most of all it's nice to be able to contact our management personnel in case of any issues and get a response back.

Karen does a superb job for us here at The Ranch at Fair Oaks. Been working with her for a few years now and she is always on top of everything. Keep up the good work Karen.

The staff returned my call and answered my question promptly. She also took my suggestion and implemented it that same day.

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

I feel updated as needed and always willing to answer my silly questions!

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

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I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.