Homeowner Testimonials

NS
So far I've seen a much better service from your company comparing to our previous experience. I wish you'd get even better.
Nader S.
DL
Office staff is great.
Deena L.
TW
Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !
Timothy & Yvonne W.
WS
very good and very kind!
Wook S.
SR
I was really happy and satisfied with your excellent service.They took care of my problem promptly.
S. R.
CR
Great team. They work hard and answer my emails within 24 hours. That is great customer service.
Christopher R.
LS
Susan does a wonderful job. She communicates well, prepares great records, is responsive and dedicated. She responds to emergencies fast and gets problems fixed so as to not upset homeowners. She is a great asset to your company and we are lucky to have her handle our homeowners.
Lawrence S.
TR
We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!
Terri R.
JD
Excellent customer response time.
Jennifer D.
HS
Just keep up the good work!
Hans & Susan S.
C
My questions were answered quickly . I like the new web page for our condos.
Carleen
GT
Everyone is very nice and professional. thank you
Gina T.
KB
I rarely need to contact your office staff. When I do, I get a prompt response.
Kurtis B.
MS
Communication was easy and issues addressed promptly. I'm very happy with VMG. They are helpful and on the ball.
Michele S.
JS
Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.
Justin S.
KP
Great response time and community looks great!
Kenneth P.
RB
I have been an owner within CA Summit HOA for 20+ years and have interacted with Laurie Mark on several occasions through email and over the phone. She has always been very helpful and has resolved any concerns or issues needing attention very promptly. She is an asset for our association!
Robert B.
SS
My first time contacting you with an issue and, it was a pleasure working with Norma. She responded to both my email and concern immediately. Ed came out and did an excellent job on the repair in a very timely manner. Thank you!
Sandra S.
ES
Receptionist was friendly and replied to my question professionally
Eileen S.
MB
Very responsive and always friendly.
Mark B.
BN
Staff is very helpful and responsive.
Bruce N.
SK
Called the office and spoke with Michelle. She found out the answer to my question on the spot.
Samuel K.
AB
VMG is a very good H.O.A. partner and can be counted on to do a very good job.
Allen B.
IR
The online documents including CCRs and Insurance declaration are very convenient and organized. A huge improvement over the previous management company.
Ira R.

Testimonials are given freely by homeowners in communities managed by Valencia Management Group. No compensation or rewards are offered in exchange for testimonials.

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