Homeowner Testimonials

Thank you all , very friendly & efficient.

Good service

The experience we had recently was wonderful. We submitted our paperwork to paint our home, it was approved and things ran smoothly. Thank you!

Overall my dealings with VMG have been positive. Appreciate the timely email communications from VMG.

I was really happy and satisfied with your excellent service.They took care of my problem promptly.

VMG is the second management company of my community since I moved in over 12 years ago and by far the best I have ever encountered. My calls are always returned within a reasonable amount of time if not immediately and my concerns have always been addressed. Everyone there has been most courteous and helpful. I am very pleased to have them be my management group. Thank you!

My personal contact with VMG has been with Cinnamon and she has made our two rentals of the clubhouse a pleasure. Thanks Cinnamon!

You have a wonderful and helpful staff

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

All interaction I have had with the staff have been extremely positive.

Have only needed to contact the office twice. Response was timely and professional.

Receptionist was friendly and replied to my question professionally

Easy to contact, fast response and fast resolution.

Stephanie was wonderful and pleasant to work with. She helped coordinate between the two vendors and helped to resolve issues along the way. She was easily accessible and returned my calls promptly.

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

The email is very professional, concise & to the point.

I appreciate how well our HOA Board Members & VMG take care of our facilities and the general area here in the Summit.

It is always a pleasure to work with Norma. She's efficient, knowledgeable, and always prompt and prepared at our board meetings. And most of all it's nice to be able to contact our management personnel in case of any issues and get a response back.

Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.

Was told what to do when taking out trees. Glad theres a management group to help keep our community looking good. Went through cinnamon who took care of business. My tree removal was approved which I am thankful for there approval.

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.