Homeowner Testimonials

Very prompt response and the issue was addressed with a solution.

VMG is the third management our large townhouse complex has had since we lived here. They are head and shoulders above the rest. Communicate clearly and are responsive and efficient. Also very pleasant people to deal with. Five stars!!

Picked up my parking pass, I was in and out in 2 minutes.. and I love that I am always in a hurry.

My personal contact with VMG has been with Cinnamon and she has made our two rentals of the clubhouse a pleasure. Thanks Cinnamon!

Have only needed to contact the office twice. Response was timely and professional.

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

Kristi Vitale has always gone above and beyond to assist me in answering my questions or to help with other things. The front desk office staff are kind and welcoming. I'm very happy with this group!

I was really happy and satisfied with your excellent service.They took care of my problem promptly.

The management team was extremely timely in responding to my inquiry.

VMG is the second management company of my community since I moved in over 12 years ago and by far the best I have ever encountered. My calls are always returned within a reasonable amount of time if not immediately and my concerns have always been addressed. Everyone there has been most courteous and helpful. I am very pleased to have them be my management group. Thank you!

Outstanding response! 5 stars.

Receptionist was friendly and replied to my question professionally

Timely communications and action. Totally feel they have the associations best interest at heart.

Picked up my new poll keys. The woman helping me was very pleasant and helpful.

Always friendly and helpful.

All interaction I have had with the staff have been extremely positive.

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.

Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.

Overall my dealings with VMG have been positive. Appreciate the timely email communications from VMG.

Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.

Beth & Stephanie do a tremendous job!