Homeowner Testimonials

I would like to recognize Beth Bottaro for her excellent customer service. She responded in a timely manner to my concern and resolved that very quickly. She is very professional and I'm very appreciative of her service.

Timely communications and action. Totally feel they have the associations best interest at heart.

Michelle Phelps, Thank you for all the assistance. Your the best!

We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

The team at VMG was very pleasant and helpful with my recent need for a statement. Great support!

Everyone I talk to in the office is very professional

I have had excellent experiences dealing with Laurie Mark and Kristi Vitalle.

I have been an owner within CA Summit HOA for 20+ years and have interacted with Laurie Mark on several occasions through email and over the phone. She has always been very helpful and has resolved any concerns or issues needing attention very promptly. She is an asset for our association!

Michele Phelps is always quick to respond snd is very helpful.

Great response time and community looks great!

Very helpful and compassionate

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

Called the office and spoke with Michelle. She found out the answer to my question on the spot.

I am working on getting some windows in my house replaced. I have never been through this process. Cinnamon has been wonderful with responding quickly and helping me. She has made it very simple. Thank you for being so helpful.

Thank you for all your support

Outstanding response! 5 stars.

Absolutely wonderful!!

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

Stephanie return my call right away and we discussed the issues are resolved it. She was very professional and nice !

My personal contact with VMG has been with Cinnamon and she has made our two rentals of the clubhouse a pleasure. Thanks Cinnamon!

Great company and by far the best employee in Sue. I will miss you as we move onto retirement in Prescott Arizona.

Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.

My communications with VMG always been handled professionally and with prompt replies. They have been very helpful in their assistance to us in running our association and helping us to maintain our property values.Beth Bottaro and her staff are outstanding in their fields and are great asset to VMG