Homeowner Testimonials

I have had correspondence with Kristie Vitalie in the past and recently and she is amazing how she responds back to me so quickly. I always appreciate informing me on matters.

Great company and by far the best employee in Sue. I will miss you as we move onto retirement in Prescott Arizona.

Michelle is always very professional, friendly and very helpful!

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

Michelle Phelps, Thank you for all the assistance. Your the best!

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.

My interactions with the Management group have been very cordial

Very prompt response and the issue was addressed with a solution.

Excellent Service. Staff is courteous, professionally knowledgeable and care for the community. Please keep it up!!!

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

It is always a pleasure to work with Norma. She's efficient, knowledgeable, and always prompt and prepared at our board meetings. And most of all it's nice to be able to contact our management personnel in case of any issues and get a response back.

Have only needed to contact the office twice. Response was timely and professional.

Everyone I talk to in the office is very professional

Janes Beard is the reason for our five stars. He listens, he understands, he takes action!!!!!

Michelle is great at following up on emails I send her. She is wonderful. I walk the neighborhood twice s day so I see lots to report to her. Broken sprinklers and mail boxes. She is on it right away sending me a confirmation she generated a work order. If the work does not get done in a reasonable time I let her know and she makes it happen pronto.

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

Outstanding response! 5 stars.

I have had only positive experiences.

I'm satisfied with the help and attention provided this far.

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

Overall my dealings with VMG have been positive. Appreciate the timely email communications from VMG.

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

Great follow through.