Homeowner Testimonials

I feel updated as needed and always willing to answer my silly questions!

There to help you need it

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

Have only needed to contact the office twice. Response was timely and professional.

Great company and by far the best employee in Sue. I will miss you as we move onto retirement in Prescott Arizona.

Great experience interacting with the HOA. I asked for and immediately received a copy of the master condominium insurance policy.

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

Each time I've had to call for information or any other need the service provided by VMG has been outstanding. If the information isn't readily available, I always receive correspondence when it's available. I'm greatly appreciative of your services, thank you.

Each time my wife has an interaction with Cinnamon, she gets back to us within hours, in not in less than 24 hours. Always professional, always super friendly. Thank you!

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

I've had the need to contact you a couple of times and your response has been prompt and satisfactory. Thank you

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

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Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.

Norma Gonzalez gets 5 Stars across the board. She has always been a pleasure to work with. Everyone at VMG should be commended for all their work, very professional and always knowledgeable.

Picked up my new poll keys. The woman helping me was very pleasant and helpful.

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

Easy to contact, fast response and fast resolution.

I rarely need to contact your office staff. When I do, I get a prompt response.

Everyone is extremely polite.

Picked up my parking pass, I was in and out in 2 minutes.. and I love that I am always in a hurry.

You have a wonderful and helpful staff

Everyone I talk to in the office is very professional