Homeowner Testimonials

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

Thank you all , very friendly & efficient.

I have been very happy with VMG

I have had excellent experiences dealing with Laurie Mark and Kristi Vitalle.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

I do everything online and it makes everything easy for me

Thank you for all your support

Good customer service

Kathryn was very attentive to our issue and did everything she could to help us resolve it. I appreciated her thoroughness and attention throughout the process.

You are all doing an amazing job! Thank you

The online documents including CCRs and Insurance declaration are very convenient and organized. A huge improvement over the previous management company.

Very professional!

I rarely need to contact your office staff. When I do, I get a prompt response.

I'm an owner but I don't live there at the moment. I have been pleased with any interaction I have had with the staff at the VMG office. The newsletter is appreciated in communicating to members. I can't rate daily services however, Bridgeport always looks well maintained when I visit. Thank you!

You have a wonderful and helpful staff

The email is very professional, concise & to the point.

Responded fast and followed through

I have been very happy with their services. Fairways East Homeowners Association

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

Very professional and accommodating! Quick response!

After 15 or so years of being adrift, I have been happy to have some sense of direction in the management department. I think we are moving, slowly, but still moving, forward. I don't know how we ended up with VMG but working with Karen and Sandra has been a pleasure.

Very helpful and compassionate

Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.

Staff at front desk was very friendly when I picked up my new pool keys.. they asked if I had any other questions or anything that can help me with.