Homeowner Testimonials

An employee of VMG promptly answers any questions we might have concerning The Ranch at Fair Oaks.

I recently spoke with Cinnamon who was very pleasant and helpful, thank you

Love that I can pay my association dues directly to Union Bank without an additional fee. The only thing that would make the experience better would be to be able to pay in a more simplified manner.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.

I am very happy with your service.

Very helpful when contacted about clubhouse rental. Security and lifeguards are respectful.

It is always a pleasure to work with Norma. She's efficient, knowledgeable, and always prompt and prepared at our board meetings. And most of all it's nice to be able to contact our management personnel in case of any issues and get a response back.

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

Thank you all , very friendly & efficient.

Every dealing I have had with VMG has been a positive contact and any problem was dealt with in a prompt manner of time.

Excellent customer response time.

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!

The rare times that I have called everyone was friendly and courteous.

Picked up my parking pass, I was in and out in 2 minutes.. and I love that I am always in a hurry.

Thank you for your service and support!

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

Each time I've had to call for information or any other need the service provided by VMG has been outstanding. If the information isn't readily available, I always receive correspondence when it's available. I'm greatly appreciative of your services, thank you.

Kristi Vitale has always gone above and beyond to assist me in answering my questions or to help with other things. The front desk office staff are kind and welcoming. I'm very happy with this group!

Excellent Service. Staff is courteous, professionally knowledgeable and care for the community. Please keep it up!!!

Staff is very helpful and responsive.

Very helpful and compassionate

We had someone who started parking their dump truck and 2 back hoes at the top of Rainbow Glen. After about a week of this I took some photos and sent them to Laurie Mark. The next day the dump truck and back hoe were gone, and haven't been back since! Thanks, Laurie!