Homeowner Testimonials

My interaction with the office staff has been positive. They answered my questions or concerns quickly.

Great experience interacting with the HOA. I asked for and immediately received a copy of the master condominium insurance policy.

The team at VMG was very pleasant and helpful with my recent need for a statement. Great support!

It is our pleasure to write this review about the wonderful receptionist who we speak with each time we enter VMG's offices. I would also like to leave comment about Jaclyn and Scott - who have both been a pleasure to deal with on multiple occasions related to the quality of life in Bridgeport of Valencia. Both have been very receptive to our needs and with the handling of all our requests. We hope our next home, if it has an HOA, is being handled by Valencia Management Group, with Scott and Jaclyn in charge.

I am very happy with your service.

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

Everyone at Valencia Management has always been very helpful & informative.

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

Thanks for all your help!

Called the office and spoke with Michelle. She found out the answer to my question on the spot.

I rented the clubhouse for my daughters high school event. I reserved the room on line which was super easy. Cinnamon contacted me via email immediately with all the proper paperwork. The security guy met me at the exact scheduled time to open the clubhouse and he was there at the closing time. Everything was smooth and easy. Yes we had a good time celebrating also.

Good customer service

Very professional!

Very prompt response and the issue was addressed with a solution.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

Easy to contact, fast response and fast resolution.

We always get a good response and in timely manner, we are very pleased

The staff helped me a lot in finding solution thank you ... U guys are doing good job ...

I'm an owner but I don't live there at the moment. I have been pleased with any interaction I have had with the staff at the VMG office. The newsletter is appreciated in communicating to members. I can't rate daily services however, Bridgeport always looks well maintained when I visit. Thank you!

Each time I've had to call for information or any other need the service provided by VMG has been outstanding. If the information isn't readily available, I always receive correspondence when it's available. I'm greatly appreciative of your services, thank you.

Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.

I have never had an issue with the management group at all. Our community looks great and I enjoy all the corrreapondence via electronic. Thank you !!!

Janes Beard is the reason for our five stars. He listens, he understands, he takes action!!!!!

Always responsive!