Homeowner Testimonials

Very helpful. Quick response and handled correctly.

Superior customer service, knowledgeable, professional.

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

Great job!

great job!

All interaction I have had with the staff have been extremely positive.

My questions were answered quickly . I like the new web page for our condos.

My interaction with the office staff has been positive. They answered my questions or concerns quickly.

Always the utmost professionalism from Peggy.

I appreciate the quick responses to emails. James and Cinnamon are ultra polite!

Thank you for your service and support!

The staff returned my call and answered my question promptly. She also took my suggestion and implemented it that same day.

Picked up my new poll keys. The woman helping me was very pleasant and helpful.

I am working on getting some windows in my house replaced. I have never been through this process. Cinnamon has been wonderful with responding quickly and helping me. She has made it very simple. Thank you for being so helpful.

I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!

After 15 or so years of being adrift, I have been happy to have some sense of direction in the management department. I think we are moving, slowly, but still moving, forward. I don't know how we ended up with VMG but working with Karen and Sandra has been a pleasure.

I have had excellent experiences dealing with Laurie Mark and Kristi Vitalle.

My first time contacting you with an issue and, it was a pleasure working with Norma. She responded to both my email and concern immediately. Ed came out and did an excellent job on the repair in a very timely manner. Thank you!

Great experience interacting with the HOA. I asked for and immediately received a copy of the master condominium insurance policy.

The staff is always helpful and very professional.

Each time my wife has an interaction with Cinnamon, she gets back to us within hours, in not in less than 24 hours. Always professional, always super friendly. Thank you!

I have never had an issue with the management group at all. Our community looks great and I enjoy all the corrreapondence via electronic. Thank you !!!

Your staff is courteous and professional. 👍🏻👍🏻👍🏻👍🏻😊

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.