Homeowner Testimonials

Easy to contact, fast response and fast resolution.

very good and very kind!

I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.

I am working on getting some windows in my house replaced. I have never been through this process. Cinnamon has been wonderful with responding quickly and helping me. She has made it very simple. Thank you for being so helpful.

You guys are the best!! Thank you for your outstanding work!!

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

Just keep up the good work!

Very helpful. Quick response and handled correctly.

Thank you for providing us with the perfect space for our employee gathering. Your staff is friendly, attentive, and wonderful to work with.

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

Thanks for all your help!

VMG is the second management company of my community since I moved in over 12 years ago and by far the best I have ever encountered. My calls are always returned within a reasonable amount of time if not immediately and my concerns have always been addressed. Everyone there has been most courteous and helpful. I am very pleased to have them be my management group. Thank you!

Very professional!

Michelle is wonderful at the Westridge HOA.

nothing but good experiences

I rarely need to contact your office staff. When I do, I get a prompt response.

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

Everyone at Valencia Management has always been very helpful & informative.

I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.

Jaclyn has been very helpful with every question I have had since both my husband and I have move into Bridgeport. Thank you very much! I look forward to working with her in the future. Sincerely, Vivian Rood

You are all doing an amazing job! Thank you