Homeowner Testimonials

I appreciate how well our HOA Board Members & VMG take care of our facilities and the general area here in the Summit.

Very professional and accommodating! Quick response!

Timely communications and action. Totally feel they have the associations best interest at heart.

The online documents including CCRs and Insurance declaration are very convenient and organized. A huge improvement over the previous management company.

Thank you for all your support

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.

The staff is always helpful and very professional.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

The experience we had recently was wonderful. We submitted our paperwork to paint our home, it was approved and things ran smoothly. Thank you!

The staff returned my call and answered my question promptly. She also took my suggestion and implemented it that same day.

My questions were answered quickly . I like the new web page for our condos.

I have been very happy with VMG

We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

I recently spoke with Cinnamon who was very pleasant and helpful, thank you

Very helpful and compassionate

I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!

The staff representing Bridgeport return calls quickly, are thorough in their response and connect you with the appropriate people, such as the head of security, regarding the recent homeless situation.

I was very pleased to see how nice our complex is looking lately. Went for a night walk and saw that all street, sidewalk and garage lights were on. The pool looked so clean and the grounds had no trash littered about. The green areas considering our drought, looked well cared for. I thank you for making this a home my family is proud of.

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

Seems great thus far. I hope to make the meetings soon.

Always the utmost professionalism from Peggy.