Homeowner Testimonials

My interaction with the office staff has been positive. They answered my questions or concerns quickly.

Excellent Service. Staff is courteous, professionally knowledgeable and care for the community. Please keep it up!!!

Thank you all , very friendly & efficient.

Was told what to do when taking out trees. Glad theres a management group to help keep our community looking good. Went through cinnamon who took care of business. My tree removal was approved which I am thankful for there approval.

I am working on getting some windows in my house replaced. I have never been through this process. Cinnamon has been wonderful with responding quickly and helping me. She has made it very simple. Thank you for being so helpful.

Managing the community very well.

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

All interaction I have had with the staff have been extremely positive.

Great company and by far the best employee in Sue. I will miss you as we move onto retirement in Prescott Arizona.

We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!

VMG is the third management our large townhouse complex has had since we lived here. They are head and shoulders above the rest. Communicate clearly and are responsive and efficient. Also very pleasant people to deal with. Five stars!!

I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.

Absolutely stupendous service. Model for the industry

I have never had an issue with the management group at all. Our community looks great and I enjoy all the corrreapondence via electronic. Thank you !!!

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

It is our pleasure to write this review about the wonderful receptionist who we speak with each time we enter VMG's offices. I would also like to leave comment about Jaclyn and Scott - who have both been a pleasure to deal with on multiple occasions related to the quality of life in Bridgeport of Valencia. Both have been very receptive to our needs and with the handling of all our requests. We hope our next home, if it has an HOA, is being handled by Valencia Management Group, with Scott and Jaclyn in charge.

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

Quick response to a runaway slope sprinkler report.

Receptionist was friendly and replied to my question professionally

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

Thanks for all your help!

I've had the need to contact you a couple of times and your response has been prompt and satisfactory. Thank you

Michelle is wonderful at the Westridge HOA.

I rented the clubhouse for my daughters high school event. I reserved the room on line which was super easy. Cinnamon contacted me via email immediately with all the proper paperwork. The security guy met me at the exact scheduled time to open the clubhouse and he was there at the closing time. Everything was smooth and easy. Yes we had a good time celebrating also.