Homeowner Testimonials

This company is amazing and we would gladly recommend them to anyone!!

Beth Bottaro is great, the best property manager Hasley Hills has ever had!

Friendly and informative

Kristi has been such a wonderful help for us. She is fast in returning calls and in helping with concerns. We appreciate all the help that she has given in regard to the RV lot of Hidden Valley Newhall.

My personal contact with VMG has been with Cinnamon and she has made our two rentals of the clubhouse a pleasure. Thanks Cinnamon!

We always get a good response and in timely manner, we are very pleased

Very professional!

Called the office and spoke with Michelle. She found out the answer to my question on the spot.

The team at VMG was very pleasant and helpful with my recent need for a statement. Great support!

We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!

Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

Excellent service from all personal especially Michelle @ the satellite office. Always gets back to when you leave a message ....

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

Fully satisfied with the services.

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

The management team was extremely timely in responding to my inquiry.

Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!

You guys are the best!! Thank you for your outstanding work!!

Each time my wife has an interaction with Cinnamon, she gets back to us within hours, in not in less than 24 hours. Always professional, always super friendly. Thank you!

You are responsive to our needs

Very helpful and compassionate

I rented the clubhouse for my daughters high school event. I reserved the room on line which was super easy. Cinnamon contacted me via email immediately with all the proper paperwork. The security guy met me at the exact scheduled time to open the clubhouse and he was there at the closing time. Everything was smooth and easy. Yes we had a good time celebrating also.