Homeowner Testimonials

Superior customer service, knowledgeable, professional.

Always the utmost professionalism from Peggy.

Everyone at Valencia Management has always been very helpful & informative.

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

great job!

After 15 or so years of being adrift, I have been happy to have some sense of direction in the management department. I think we are moving, slowly, but still moving, forward. I don't know how we ended up with VMG but working with Karen and Sandra has been a pleasure.

Very helpful. Quick response and handled correctly.

When I went into the office, the people running the front desk, were very helpful, friendly, and polite. Just was picking up my new pool key.

You're the best!

nothing but good experiences

the staff is always friendly and helpful, they respond in a prompt manner. it's always a pleasure to contact and interact with the staff here :)

Ms. Jaclyn Moore was very helpful and nice and answered all my questions. Thank you.

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

I was very pleased to see how nice our complex is looking lately. Went for a night walk and saw that all street, sidewalk and garage lights were on. The pool looked so clean and the grounds had no trash littered about. The green areas considering our drought, looked well cared for. I thank you for making this a home my family is proud of.

We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!

Love that I can pay my association dues directly to Union Bank without an additional fee. The only thing that would make the experience better would be to be able to pay in a more simplified manner.

Very helpful and compassionate

Quick to respond when contacted by email. Like the building ground improvements.

Very prompt response and the issue was addressed with a solution.

We always get a good response and in timely manner, we are very pleased

Your staff is courteous and professional. 👍🏻👍🏻👍🏻👍🏻😊

Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.

Always helpful