Homeowner Testimonials

Was told what to do when taking out trees. Glad theres a management group to help keep our community looking good. Went through cinnamon who took care of business. My tree removal was approved which I am thankful for there approval.

Thank you for all your support

Great job!

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

I am very happy with your service.

Love that I can pay my association dues directly to Union Bank without an additional fee. The only thing that would make the experience better would be to be able to pay in a more simplified manner.

My questions were answered quickly . I like the new web page for our condos.

Great experience interacting with the HOA. I asked for and immediately received a copy of the master condominium insurance policy.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

Norma Gonzalez gets 5 Stars across the board. She has always been a pleasure to work with. Everyone at VMG should be commended for all their work, very professional and always knowledgeable.

Michelle Phelps, Thank you for all the assistance. Your the best!

Great follow through.

Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.

You guys are the best!! Thank you for your outstanding work!!

The email is very professional, concise & to the point.

Just keep up the good work!

Automation is awesome. Online bill pay, great.

It is always a pleasure to work with Norma. She's efficient, knowledgeable, and always prompt and prepared at our board meetings. And most of all it's nice to be able to contact our management personnel in case of any issues and get a response back.

I've dealt with other management groups over the years and Valencia Management Group has been great. I've only contacted them a few times, but every time, someone has responded back to me right away.

Everyone is extremely polite.

When I went into the office, the people running the front desk, were very helpful, friendly, and polite. Just was picking up my new pool key.

Beth Bottaro is great, the best property manager Hasley Hills has ever had!

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

I'm satisfied with the help and attention provided this far.