Homeowner Testimonials

Michele Phelps is always quick to respond snd is very helpful.

Here is my perspective. Valencia Management has a number of great implements offered to assist HOA's and Boards in their jobs! The property manager is key to the relationship between the Board/HOA and the managing company. We are so satisfied with our property manager and know she is trying her best to cover all of our bases, which encompass 10 ball fields! I recently referred Tampa Terrace to Valencia and I understand from the President, Marilyn Gutierrez that you are signed, sealed and delivered. Congratulations!

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

I received an email, and a follow up phone call in a timely manner. Thank you!

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

Thank you for your service and support!

Great follow through.

We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.

James Beard in particular, is exceptional!. Russ, Leonard and everyone else at VMG is professional, helpful and responsive.

Great response time. All my questions were answered. Thank you

VMG is the third management our large townhouse complex has had since we lived here. They are head and shoulders above the rest. Communicate clearly and are responsive and efficient. Also very pleasant people to deal with. Five stars!!

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Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.

The email is very professional, concise & to the point.

Great experience interacting with the HOA. I asked for and immediately received a copy of the master condominium insurance policy.

Thanks for all your help!

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

Excellent customer response time.

The online documents including CCRs and Insurance declaration are very convenient and organized. A huge improvement over the previous management company.

Good service