Homeowner Testimonials

The staff representing Bridgeport return calls quickly, are thorough in their response and connect you with the appropriate people, such as the head of security, regarding the recent homeless situation.

I've had the need to contact you a couple of times and your response has been prompt and satisfactory. Thank you

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

My interaction with the office staff has been positive. They answered my questions or concerns quickly.

You have a wonderful and helpful staff

Good job! Excellent service

Easy to contact, fast response and fast resolution.

So far I've seen a much better service from your company comparing to our previous experience. I wish you'd get even better.

My communications with VMG always been handled professionally and with prompt replies. They have been very helpful in their assistance to us in running our association and helping us to maintain our property values.Beth Bottaro and her staff are outstanding in their fields and are great asset to VMG

I have had only positive experiences.

Timely communications and action. Totally feel they have the associations best interest at heart.

Very helpful when contacted about clubhouse rental. Security and lifeguards are respectful.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

No issues or complaints. I can also say that VMG has always been very responsive on any matters through both email & phone. Great job.

You are responsive to our needs

Have only needed to contact the office twice. Response was timely and professional.

I've dealt with other management groups over the years and Valencia Management Group has been great. I've only contacted them a few times, but every time, someone has responded back to me right away.

Communication was easy and issues addressed promptly. I'm very happy with VMG. They are helpful and on the ball.

My personal contact with VMG has been with Cinnamon and she has made our two rentals of the clubhouse a pleasure. Thanks Cinnamon!

I recently reported an issue regarding a dog, repeatedly, being walked off leash and his aggressive behavior. The management company was very responsive to my concern. Thank you.

Picked up my parking pass, I was in and out in 2 minutes.. and I love that I am always in a hurry.

I appreciate how well our HOA Board Members & VMG take care of our facilities and the general area here in the Summit.

Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.