Homeowner Testimonials
SB
The team at VMG was very pleasant and helpful with my recent need for a statement. Great support!
Stephen B.
AS
I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!
Ana S.
SK
Kristi is always a great help - providing prompt service when needed.
Stephanie K.
AG
Easy to contact, fast response and fast resolution.
Angela G.
MP
I have been very happy with their services. Fairways East Homeowners Association
Michael P.
CM
It is our pleasure to write this review about the wonderful receptionist who we speak with each time we enter VMG's offices. I would also like to leave comment about Jaclyn and Scott - who have both been a pleasure to deal with on multiple occasions related to the quality of life in Bridgeport of Valencia. Both have been very receptive to our needs and with the handling of all our requests. We hope our next home, if it has an HOA, is being handled by Valencia Management Group, with Scott and Jaclyn in charge.
Connor M.
RB
We always have outstanding service when we need to contact VMG
Robert & Melanie B.
JH
Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!
Joy H.
MM
Overall my dealings with VMG have been positive. Appreciate the timely email communications from VMG.
Michael M.
MS
Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.
Maricela S.
BK
Thank you for providing us with the perfect space for our employee gathering. Your staff is friendly, attentive, and wonderful to work with.
Brock K.
IR
The online documents including CCRs and Insurance declaration are very convenient and organized. A huge improvement over the previous management company.
Ira R.
KH
I received an email, and a follow up phone call in a timely manner. Thank you!
Kathie H.
LS
Susan does a wonderful job. She communicates well, prepares great records, is responsive and dedicated. She responds to emergencies fast and gets problems fixed so as to not upset homeowners. She is a great asset to your company and we are lucky to have her handle our homeowners.
Lawrence S.
TP
Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.
Terry P.
TK
I would like to recognize Beth Bottaro for her excellent customer service. She responded in a timely manner to my concern and resolved that very quickly. She is very professional and I'm very appreciative of her service.
Terry K.
JB
You are responsive to our needs
John B.
VG
Managing the community very well.
Vijay G.
KC
Janes Beard is the reason for our five stars. He listens, he understands, he takes action!!!!!
Kerry C.
IG
the staff is always friendly and helpful, they respond in a prompt manner. it's always a pleasure to contact and interact with the staff here :)
Irma G.
MS
You have a wonderful and helpful staff
Maria S.
GR
They are quick to respond to questions and are always helpful.
Gregory R.
SL
Michelle is wonderful at the Westridge HOA.
Sharon L.
ND
Michelle is always very professional, friendly and very helpful!
Nathaniel & Mary Jane D.
Testimonials are given freely by homeowners in communities managed by Valencia Management Group. No compensation or rewards are offered in exchange for testimonials.
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