Homeowner Testimonials

Very helpful. Quick response and handled correctly.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

The rare times that I have called everyone was friendly and courteous.

When I went into the office, the people running the front desk, were very helpful, friendly, and polite. Just was picking up my new pool key.

I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

I was very pleased to see how nice our complex is looking lately. Went for a night walk and saw that all street, sidewalk and garage lights were on. The pool looked so clean and the grounds had no trash littered about. The green areas considering our drought, looked well cared for. I thank you for making this a home my family is proud of.

Michelle is wonderful at the Westridge HOA.

I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

I have been very happy with VMG

have found my issues handled promptly and resolved all the time.

My interaction with the office staff has been positive. They answered my questions or concerns quickly.

I recently spoke with Cinnamon who was very pleasant and helpful, thank you

Very responsive and always friendly.

VMG is the second management company of my community since I moved in over 12 years ago and by far the best I have ever encountered. My calls are always returned within a reasonable amount of time if not immediately and my concerns have always been addressed. Everyone there has been most courteous and helpful. I am very pleased to have them be my management group. Thank you!

Great company and by far the best employee in Sue. I will miss you as we move onto retirement in Prescott Arizona.

Responded fast and followed through

Seems great thus far. I hope to make the meetings soon.

Timely communications and action. Totally feel they have the associations best interest at heart.

So far I've seen a much better service from your company comparing to our previous experience. I wish you'd get even better.

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.