Homeowner Testimonials

I was very pleased to see how nice our complex is looking lately. Went for a night walk and saw that all street, sidewalk and garage lights were on. The pool looked so clean and the grounds had no trash littered about. The green areas considering our drought, looked well cared for. I thank you for making this a home my family is proud of.

The office staff is very helpful and knowledgeable. I recently installed new landscaping and they helped me with the paperwork process. It was great! Thank you.

Beth Bottaro is great, the best property manager Hasley Hills has ever had!

I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.

Kristi Vitale has always gone above and beyond to assist me in answering my questions or to help with other things. The front desk office staff are kind and welcoming. I'm very happy with this group!

Communication was easy and issues addressed promptly. I'm very happy with VMG. They are helpful and on the ball.

You're the best!

So far I've seen a much better service from your company comparing to our previous experience. I wish you'd get even better.

Here is my perspective. Valencia Management has a number of great implements offered to assist HOA's and Boards in their jobs! The property manager is key to the relationship between the Board/HOA and the managing company. We are so satisfied with our property manager and know she is trying her best to cover all of our bases, which encompass 10 ball fields! I recently referred Tampa Terrace to Valencia and I understand from the President, Marilyn Gutierrez that you are signed, sealed and delivered. Congratulations!

I recently reported an issue regarding a dog, repeatedly, being walked off leash and his aggressive behavior. The management company was very responsive to my concern. Thank you.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

Great response time. All my questions were answered. Thank you

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.

I have had only positive experiences.

Absolutely wonderful!!

Automation is awesome. Online bill pay, great.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

Friendly helpful staff, great service. Thanks.

Superior customer service, knowledgeable, professional.

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

VMG is a very good H.O.A. partner and can be counted on to do a very good job.

Excellent customer response time.

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

Michele Phelps is always quick to respond snd is very helpful.