Homeowner Testimonials

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!

Excellent service from all personal especially Michelle @ the satellite office. Always gets back to when you leave a message ....

I have never had an issue with the management group at all. Our community looks great and I enjoy all the corrreapondence via electronic. Thank you !!!

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.

VMG has been a huge help with organizing meetings and preparing reports. They've also assisted with advising the Board and made great recommendations along the way. They have a very good relationship within the trade as well, which has allowed us to obtain answers and solutions more efficiently... If you're looking for experts in this arena for guidance, this company is an excellent choice.

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

Great experience interacting with the HOA. I asked for and immediately received a copy of the master condominium insurance policy.

Responded fast and followed through

I am working on getting some windows in my house replaced. I have never been through this process. Cinnamon has been wonderful with responding quickly and helping me. She has made it very simple. Thank you for being so helpful.

Thank you for all your support

The team at VMG was very pleasant and helpful with my recent need for a statement. Great support!

Very helpful and compassionate

Here is my perspective. Valencia Management has a number of great implements offered to assist HOA's and Boards in their jobs! The property manager is key to the relationship between the Board/HOA and the managing company. We are so satisfied with our property manager and know she is trying her best to cover all of our bases, which encompass 10 ball fields! I recently referred Tampa Terrace to Valencia and I understand from the President, Marilyn Gutierrez that you are signed, sealed and delivered. Congratulations!

Jaclyn has been very helpful with every question I have had since both my husband and I have move into Bridgeport. Thank you very much! I look forward to working with her in the future. Sincerely, Vivian Rood

Always helpful

Beth & Stephanie do a tremendous job!

Quick response to a runaway slope sprinkler report.

Thank you all , very friendly & efficient.

I recently spoke with Cinnamon who was very pleasant and helpful, thank you

They are quick to respond to questions and are always helpful.

Superior customer service, knowledgeable, professional.

Receptionist was friendly and replied to my question professionally

Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.