Homeowner Testimonials

My communications with VMG always been handled professionally and with prompt replies. They have been very helpful in their assistance to us in running our association and helping us to maintain our property values.Beth Bottaro and her staff are outstanding in their fields and are great asset to VMG

Picked up my parking pass, I was in and out in 2 minutes.. and I love that I am always in a hurry.

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

Very helpful. Quick response and handled correctly.

You're the best!

Great response time. All my questions were answered. Thank you

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

Thank you all , very friendly & efficient.

I was very pleased to see how nice our complex is looking lately. Went for a night walk and saw that all street, sidewalk and garage lights were on. The pool looked so clean and the grounds had no trash littered about. The green areas considering our drought, looked well cared for. I thank you for making this a home my family is proud of.

The team at VMG was very pleasant and helpful with my recent need for a statement. Great support!

The staff helped me a lot in finding solution thank you ... U guys are doing good job ...

I appreciate the quick responses to emails. James and Cinnamon are ultra polite!

Janes Beard is the reason for our five stars. He listens, he understands, he takes action!!!!!

I have had only positive experiences.

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.

My interactions with the Management group have been very cordial

Great company and by far the best employee in Sue. I will miss you as we move onto retirement in Prescott Arizona.

Everyone is very nice and professional. thank you

have found my issues handled promptly and resolved all the time.

Picked up my new poll keys. The woman helping me was very pleasant and helpful.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

An employee of VMG promptly answers any questions we might have concerning The Ranch at Fair Oaks.

Friendly and informative

The online documents including CCRs and Insurance declaration are very convenient and organized. A huge improvement over the previous management company.