Homeowner Testimonials

I have been an owner within CA Summit HOA for 20+ years and have interacted with Laurie Mark on several occasions through email and over the phone. She has always been very helpful and has resolved any concerns or issues needing attention very promptly. She is an asset for our association!

It is our pleasure to write this review about the wonderful receptionist who we speak with each time we enter VMG's offices. I would also like to leave comment about Jaclyn and Scott - who have both been a pleasure to deal with on multiple occasions related to the quality of life in Bridgeport of Valencia. Both have been very receptive to our needs and with the handling of all our requests. We hope our next home, if it has an HOA, is being handled by Valencia Management Group, with Scott and Jaclyn in charge.

The staff representing Bridgeport return calls quickly, are thorough in their response and connect you with the appropriate people, such as the head of security, regarding the recent homeless situation.

Thank you all , very friendly & efficient.

I rarely need to contact your office staff. When I do, I get a prompt response.

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

Fully satisfied with the services.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

The rare times that I have called everyone was friendly and courteous.

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

VMG is the second management company of my community since I moved in over 12 years ago and by far the best I have ever encountered. My calls are always returned within a reasonable amount of time if not immediately and my concerns have always been addressed. Everyone there has been most courteous and helpful. I am very pleased to have them be my management group. Thank you!

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

You have a wonderful and helpful staff

Michelle is always very professional, friendly and very helpful!

Good customer service

Stephanie was wonderful and pleasant to work with. She helped coordinate between the two vendors and helped to resolve issues along the way. She was easily accessible and returned my calls promptly.

Always responsive!

Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!

I'm an owner but I don't live there at the moment. I have been pleased with any interaction I have had with the staff at the VMG office. The newsletter is appreciated in communicating to members. I can't rate daily services however, Bridgeport always looks well maintained when I visit. Thank you!

Have only needed to contact the office twice. Response was timely and professional.

Cinnamon Valdiviezo was very helpful in answering my questions about landscaping changes and the role of the Architectural Committee. Thank you very much!

The staff is always helpful and very professional.

Absolutely stupendous service. Model for the industry