Homeowner Testimonials

Was told what to do when taking out trees. Glad theres a management group to help keep our community looking good. Went through cinnamon who took care of business. My tree removal was approved which I am thankful for there approval.

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.

Receptionist was friendly and replied to my question professionally

The management team was extremely timely in responding to my inquiry.

Good customer service

I have been very happy with their services. Fairways East Homeowners Association

I have never had an issue with the management group at all. Our community looks great and I enjoy all the corrreapondence via electronic. Thank you !!!

My questions were answered quickly . I like the new web page for our condos.

I'm an owner but I don't live there at the moment. I have been pleased with any interaction I have had with the staff at the VMG office. The newsletter is appreciated in communicating to members. I can't rate daily services however, Bridgeport always looks well maintained when I visit. Thank you!

The staff helped me a lot in finding solution thank you ... U guys are doing good job ...

I have had correspondence with Kristie Vitalie in the past and recently and she is amazing how she responds back to me so quickly. I always appreciate informing me on matters.

Beth Bottaro is great, the best property manager Hasley Hills has ever had!

I feel updated as needed and always willing to answer my silly questions!

There to help you need it

I was very pleased to see how nice our complex is looking lately. Went for a night walk and saw that all street, sidewalk and garage lights were on. The pool looked so clean and the grounds had no trash littered about. The green areas considering our drought, looked well cared for. I thank you for making this a home my family is proud of.

Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.

I am very happy with your service.

I have had only positive experiences.

Friendly and informative

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

Kristi is always a great help - providing prompt service when needed.

Quick response to a runaway slope sprinkler report.

Friendly helpful staff, great service. Thanks.