Homeowner Testimonials

Very professional and accommodating! Quick response!

Very professional!

The staff is always helpful and very professional.

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

James Beard in particular, is exceptional!. Russ, Leonard and everyone else at VMG is professional, helpful and responsive.

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

I do everything online and it makes everything easy for me

Great company and by far the best employee in Sue. I will miss you as we move onto retirement in Prescott Arizona.

Michele Phelps is always quick to respond snd is very helpful.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

We always have outstanding service when we need to contact VMG

Management and staff has always been helpful and respond in a timely manner.

great job!

Quick response to a runaway slope sprinkler report.

I recently worked with HOA to install solar and a new gate on my house in Hasley Hills. I went to the office 2 times with questions and plans. I had a great experience and all my questions were answered and plans were accepted and projects completed.

VMG is a very good H.O.A. partner and can be counted on to do a very good job.

The online documents including CCRs and Insurance declaration are very convenient and organized. A huge improvement over the previous management company.

I have been very happy with VMG

Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

Excellent service from all personal especially Michelle @ the satellite office. Always gets back to when you leave a message ....

Kristi is always a great help - providing prompt service when needed.

The experience we had recently was wonderful. We submitted our paperwork to paint our home, it was approved and things ran smoothly. Thank you!

Automation is awesome. Online bill pay, great.