Homeowner Testimonials

The staff returned my call and answered my question promptly. She also took my suggestion and implemented it that same day.

Very helpful when contacted about clubhouse rental. Security and lifeguards are respectful.

I've dealt with other management groups over the years and Valencia Management Group has been great. I've only contacted them a few times, but every time, someone has responded back to me right away.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

great job!

Michelle Phelps, Thank you for all the assistance. Your the best!

Excellent service from all personal especially Michelle @ the satellite office. Always gets back to when you leave a message ....

My questions were answered quickly . I like the new web page for our condos.

Staff at front desk was very friendly when I picked up my new pool keys.. they asked if I had any other questions or anything that can help me with.

Was told what to do when taking out trees. Glad theres a management group to help keep our community looking good. Went through cinnamon who took care of business. My tree removal was approved which I am thankful for there approval.

So far I've seen a much better service from your company comparing to our previous experience. I wish you'd get even better.

We always have outstanding service when we need to contact VMG

Kathryn was very attentive to our issue and did everything she could to help us resolve it. I appreciated her thoroughness and attention throughout the process.

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

Always helpful

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

You are responsive to our needs

I have been an owner within CA Summit HOA for 20+ years and have interacted with Laurie Mark on several occasions through email and over the phone. She has always been very helpful and has resolved any concerns or issues needing attention very promptly. She is an asset for our association!

Kristi has been such a wonderful help for us. She is fast in returning calls and in helping with concerns. We appreciate all the help that she has given in regard to the RV lot of Hidden Valley Newhall.

Very professional!

Communication was easy and issues addressed promptly. I'm very happy with VMG. They are helpful and on the ball.

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.