Homeowner Testimonials

Superior customer service, knowledgeable, professional.

The email is very professional, concise & to the point.

Responded fast and handled my case efficiently.

very good and very kind!

James Beard in particular, is exceptional!. Russ, Leonard and everyone else at VMG is professional, helpful and responsive.

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

Kristi is always a great help - providing prompt service when needed.

Michele Phelps is always quick to respond snd is very helpful.

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

It is always a pleasure to work with Norma. She's efficient, knowledgeable, and always prompt and prepared at our board meetings. And most of all it's nice to be able to contact our management personnel in case of any issues and get a response back.

Each time I've had to call for information or any other need the service provided by VMG has been outstanding. If the information isn't readily available, I always receive correspondence when it's available. I'm greatly appreciative of your services, thank you.

I have been very happy with their services. Fairways East Homeowners Association

Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.

I am very happy with your service.

Your staff is courteous and professional. 👍🏻👍🏻👍🏻👍🏻😊

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

My questions were answered quickly . I like the new web page for our condos.

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

Absolutely stupendous service. Model for the industry

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

I would like to recognize Beth Bottaro for her excellent customer service. She responded in a timely manner to my concern and resolved that very quickly. She is very professional and I'm very appreciative of her service.

We had someone who started parking their dump truck and 2 back hoes at the top of Rainbow Glen. After about a week of this I took some photos and sent them to Laurie Mark. The next day the dump truck and back hoe were gone, and haven't been back since! Thanks, Laurie!

VMG is a very good H.O.A. partner and can be counted on to do a very good job.