Homeowner Testimonials

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

We had someone who started parking their dump truck and 2 back hoes at the top of Rainbow Glen. After about a week of this I took some photos and sent them to Laurie Mark. The next day the dump truck and back hoe were gone, and haven't been back since! Thanks, Laurie!

We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!

Easy to contact, fast response and fast resolution.

I recently worked with HOA to install solar and a new gate on my house in Hasley Hills. I went to the office 2 times with questions and plans. I had a great experience and all my questions were answered and plans were accepted and projects completed.

Thank you all , very friendly & efficient.

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.

You have a wonderful and helpful staff

I have had correspondence with Kristie Vitalie in the past and recently and she is amazing how she responds back to me so quickly. I always appreciate informing me on matters.

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

I have had only positive experiences.

Kristi has been such a wonderful help for us. She is fast in returning calls and in helping with concerns. We appreciate all the help that she has given in regard to the RV lot of Hidden Valley Newhall.

James Beard in particular, is exceptional!. Russ, Leonard and everyone else at VMG is professional, helpful and responsive.

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.

You have been very professional and responsive to our inquiries. Your advice in my opinion is fair and balanced reflecting years of experience and a sincere desire to facilitate harmonious living in our communities.

Very helpful when contacted about clubhouse rental. Security and lifeguards are respectful.

Beth Bottaro is great, the best property manager Hasley Hills has ever had!

All interaction I have had with the staff have been extremely positive.

Stephanie return my call right away and we discussed the issues are resolved it. She was very professional and nice !

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

Superior customer service, knowledgeable, professional.

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Overall my dealings with VMG have been positive. Appreciate the timely email communications from VMG.