Homeowner Testimonials

Ms. Jaclyn Moore was very helpful and nice and answered all my questions. Thank you.

Overall my dealings with VMG have been positive. Appreciate the timely email communications from VMG.

Staff at front desk was very friendly when I picked up my new pool keys.. they asked if I had any other questions or anything that can help me with.

Every dealing I have had with VMG has been a positive contact and any problem was dealt with in a prompt manner of time.

I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

Here is my perspective. Valencia Management has a number of great implements offered to assist HOA's and Boards in their jobs! The property manager is key to the relationship between the Board/HOA and the managing company. We are so satisfied with our property manager and know she is trying her best to cover all of our bases, which encompass 10 ball fields! I recently referred Tampa Terrace to Valencia and I understand from the President, Marilyn Gutierrez that you are signed, sealed and delivered. Congratulations!

Always responsive!

My interactions with the Management group have been very cordial

Receptionist was friendly and replied to my question professionally

Love that I can pay my association dues directly to Union Bank without an additional fee. The only thing that would make the experience better would be to be able to pay in a more simplified manner.

I do everything online and it makes everything easy for me

My communications with VMG always been handled professionally and with prompt replies. They have been very helpful in their assistance to us in running our association and helping us to maintain our property values.Beth Bottaro and her staff are outstanding in their fields and are great asset to VMG

Picked up my new poll keys. The woman helping me was very pleasant and helpful.

So far I've seen a much better service from your company comparing to our previous experience. I wish you'd get even better.

The management team was extremely timely in responding to my inquiry.

I received an email, and a follow up phone call in a timely manner. Thank you!

Michelle Phelps, Thank you for all the assistance. Your the best!

Very helpful when contacted about clubhouse rental. Security and lifeguards are respectful.

The team at VMG was very pleasant and helpful with my recent need for a statement. Great support!

VMG is a very good H.O.A. partner and can be counted on to do a very good job.

Good service

When I went into the office, the people running the front desk, were very helpful, friendly, and polite. Just was picking up my new pool key.