Homeowner Testimonials

Michelle is great at following up on emails I send her. She is wonderful. I walk the neighborhood twice s day so I see lots to report to her. Broken sprinklers and mail boxes. She is on it right away sending me a confirmation she generated a work order. If the work does not get done in a reasonable time I let her know and she makes it happen pronto.

My interaction with the office staff has been positive. They answered my questions or concerns quickly.

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

I was really happy and satisfied with your excellent service.They took care of my problem promptly.

Thank you for all your support

James Beard in particular, is exceptional!. Russ, Leonard and everyone else at VMG is professional, helpful and responsive.

You're the best!

Thank you for working with our situation

Susan does a wonderful job. She communicates well, prepares great records, is responsive and dedicated. She responds to emergencies fast and gets problems fixed so as to not upset homeowners. She is a great asset to your company and we are lucky to have her handle our homeowners.

I've always had a great experience with Jacklyn. I appreciate her prompt response to every email or phone call. 5 stars

Great company and by far the best employee in Sue. I will miss you as we move onto retirement in Prescott Arizona.

I have been very happy with VMG

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

We always get a good response and in timely manner, we are very pleased

Thanks for all your help!

I rarely need to contact your office staff. When I do, I get a prompt response.

I have never had an issue with the management group at all. Our community looks great and I enjoy all the corrreapondence via electronic. Thank you !!!

Jaclyn has been very helpful with every question I have had since both my husband and I have move into Bridgeport. Thank you very much! I look forward to working with her in the future. Sincerely, Vivian Rood

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

I recently reported an issue regarding a dog, repeatedly, being walked off leash and his aggressive behavior. The management company was very responsive to my concern. Thank you.

Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.

I was very pleased to see how nice our complex is looking lately. Went for a night walk and saw that all street, sidewalk and garage lights were on. The pool looked so clean and the grounds had no trash littered about. The green areas considering our drought, looked well cared for. I thank you for making this a home my family is proud of.

VMG has been a huge help with organizing meetings and preparing reports. They've also assisted with advising the Board and made great recommendations along the way. They have a very good relationship within the trade as well, which has allowed us to obtain answers and solutions more efficiently... If you're looking for experts in this arena for guidance, this company is an excellent choice.

Always the utmost professionalism from Peggy.