Homeowner Testimonials

You have been very professional and responsive to our inquiries. Your advice in my opinion is fair and balanced reflecting years of experience and a sincere desire to facilitate harmonious living in our communities.

Seems great thus far. I hope to make the meetings soon.

You're the best!

Receptionist was friendly and replied to my question professionally

I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!

My first time contacting you with an issue and, it was a pleasure working with Norma. She responded to both my email and concern immediately. Ed came out and did an excellent job on the repair in a very timely manner. Thank you!

The staff returned my call and answered my question promptly. She also took my suggestion and implemented it that same day.

Michelle is great at following up on emails I send her. She is wonderful. I walk the neighborhood twice s day so I see lots to report to her. Broken sprinklers and mail boxes. She is on it right away sending me a confirmation she generated a work order. If the work does not get done in a reasonable time I let her know and she makes it happen pronto.

have found my issues handled promptly and resolved all the time.

I've always had a great experience with Jacklyn. I appreciate her prompt response to every email or phone call. 5 stars

Stephanie was wonderful and pleasant to work with. She helped coordinate between the two vendors and helped to resolve issues along the way. She was easily accessible and returned my calls promptly.

Cinnamon Valdiviezo was very helpful in answering my questions about landscaping changes and the role of the Architectural Committee. Thank you very much!

Easy to contact, fast response and fast resolution.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

I have been very happy with VMG

Michelle Phelps, Thank you for all the assistance. Your the best!

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

Excellent Service. Staff is courteous, professionally knowledgeable and care for the community. Please keep it up!!!

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.

Michelle is wonderful at the Westridge HOA.

I do everything online and it makes everything easy for me

Every dealing I have had with VMG has been a positive contact and any problem was dealt with in a prompt manner of time.

The staff is always helpful and very professional.

They are quick to respond to questions and are always helpful.