Homeowner Testimonials

Absolutely stupendous service. Model for the industry

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.

Very prompt response and the issue was addressed with a solution.

So far I've seen a much better service from your company comparing to our previous experience. I wish you'd get even better.

Great response time. All my questions were answered. Thank you

You are responsive to our needs

Stephanie return my call right away and we discussed the issues are resolved it. She was very professional and nice !

Timely communications and action. Totally feel they have the associations best interest at heart.

Michelle Phelps, Thank you for all the assistance. Your the best!

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I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

Good customer service

Thank you for your service and support!

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

Management and staff has always been helpful and respond in a timely manner.

Very responsive and always friendly.

Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

Susan does a wonderful job. She communicates well, prepares great records, is responsive and dedicated. She responds to emergencies fast and gets problems fixed so as to not upset homeowners. She is a great asset to your company and we are lucky to have her handle our homeowners.

Very helpful when contacted about clubhouse rental. Security and lifeguards are respectful.

Each time I've had to call for information or any other need the service provided by VMG has been outstanding. If the information isn't readily available, I always receive correspondence when it's available. I'm greatly appreciative of your services, thank you.

Every dealing I have had with VMG has been a positive contact and any problem was dealt with in a prompt manner of time.

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

VMG is the third management our large townhouse complex has had since we lived here. They are head and shoulders above the rest. Communicate clearly and are responsive and efficient. Also very pleasant people to deal with. Five stars!!