Homeowner Testimonials

Called the office and spoke with Michelle. She found out the answer to my question on the spot.

Overall my dealings with VMG have been positive. Appreciate the timely email communications from VMG.

It is our pleasure to write this review about the wonderful receptionist who we speak with each time we enter VMG's offices. I would also like to leave comment about Jaclyn and Scott - who have both been a pleasure to deal with on multiple occasions related to the quality of life in Bridgeport of Valencia. Both have been very receptive to our needs and with the handling of all our requests. We hope our next home, if it has an HOA, is being handled by Valencia Management Group, with Scott and Jaclyn in charge.

We always have outstanding service when we need to contact VMG

We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

Friendly and informative

Management and staff has always been helpful and respond in a timely manner.

Very prompt response and the issue was addressed with a solution.

Very responsive and always friendly.

I have had correspondence with Kristie Vitalie in the past and recently and she is amazing how she responds back to me so quickly. I always appreciate informing me on matters.

Absolutely stupendous service. Model for the industry

Superior customer service, knowledgeable, professional.

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.

Michelle is wonderful at the Westridge HOA.

Cinnamon Valdiviezo was very helpful in answering my questions about landscaping changes and the role of the Architectural Committee. Thank you very much!

Here is my perspective. Valencia Management has a number of great implements offered to assist HOA's and Boards in their jobs! The property manager is key to the relationship between the Board/HOA and the managing company. We are so satisfied with our property manager and know she is trying her best to cover all of our bases, which encompass 10 ball fields! I recently referred Tampa Terrace to Valencia and I understand from the President, Marilyn Gutierrez that you are signed, sealed and delivered. Congratulations!

I have been very happy with their services. Fairways East Homeowners Association

Beth Bottaro is great, the best property manager Hasley Hills has ever had!

Timely communications and action. Totally feel they have the associations best interest at heart.

You have been very professional and responsive to our inquiries. Your advice in my opinion is fair and balanced reflecting years of experience and a sincere desire to facilitate harmonious living in our communities.

Always helpful

Michelle is great at following up on emails I send her. She is wonderful. I walk the neighborhood twice s day so I see lots to report to her. Broken sprinklers and mail boxes. She is on it right away sending me a confirmation she generated a work order. If the work does not get done in a reasonable time I let her know and she makes it happen pronto.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..