Homeowner Testimonials

Always the utmost professionalism from Peggy.

I appreciate how well our HOA Board Members & VMG take care of our facilities and the general area here in the Summit.

Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

Always friendly and helpful.

Picked up my parking pass, I was in and out in 2 minutes.. and I love that I am always in a hurry.

My first time contacting you with an issue and, it was a pleasure working with Norma. She responded to both my email and concern immediately. Ed came out and did an excellent job on the repair in a very timely manner. Thank you!

Your staff is courteous and professional. 👍🏻👍🏻👍🏻👍🏻😊

Everyone is extremely polite.

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.

I am very happy with your service.

Michelle is great at following up on emails I send her. She is wonderful. I walk the neighborhood twice s day so I see lots to report to her. Broken sprinklers and mail boxes. She is on it right away sending me a confirmation she generated a work order. If the work does not get done in a reasonable time I let her know and she makes it happen pronto.

I do everything online and it makes everything easy for me

The team at VMG was very pleasant and helpful with my recent need for a statement. Great support!

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

Everyone is very nice and professional. thank you

Timely communications and action. Totally feel they have the associations best interest at heart.

Good job! Excellent service

Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.

After 15 or so years of being adrift, I have been happy to have some sense of direction in the management department. I think we are moving, slowly, but still moving, forward. I don't know how we ended up with VMG but working with Karen and Sandra has been a pleasure.

Michele Phelps is always quick to respond snd is very helpful.

Beth Bottaro is great, the best property manager Hasley Hills has ever had!