Homeowner Testimonials

Great response time. All my questions were answered. Thank you

the staff is always friendly and helpful, they respond in a prompt manner. it's always a pleasure to contact and interact with the staff here :)

I've dealt with other management groups over the years and Valencia Management Group has been great. I've only contacted them a few times, but every time, someone has responded back to me right away.

I've had the need to contact you a couple of times and your response has been prompt and satisfactory. Thank you

Friendly and informative

I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!

Easy to contact, fast response and fast resolution.

Staff is very helpful and responsive.

You're the best!

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.

The email is very professional, concise & to the point.

I appreciate how well our HOA Board Members & VMG take care of our facilities and the general area here in the Summit.

Norma Gonzalez gets 5 Stars across the board. She has always been a pleasure to work with. Everyone at VMG should be commended for all their work, very professional and always knowledgeable.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

I do everything online and it makes everything easy for me

I have had only positive experiences.

The rare times that I have called everyone was friendly and courteous.

Karen does a superb job for us here at The Ranch at Fair Oaks. Been working with her for a few years now and she is always on top of everything. Keep up the good work Karen.

We had someone who started parking their dump truck and 2 back hoes at the top of Rainbow Glen. After about a week of this I took some photos and sent them to Laurie Mark. The next day the dump truck and back hoe were gone, and haven't been back since! Thanks, Laurie!

We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!

I'm satisfied with the help and attention provided this far.

I was really happy and satisfied with your excellent service.They took care of my problem promptly.

Kristi has been such a wonderful help for us. She is fast in returning calls and in helping with concerns. We appreciate all the help that she has given in regard to the RV lot of Hidden Valley Newhall.

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.