Homeowner Testimonials

Always helpful

Responded fast and handled my case efficiently.

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

Called the office and spoke with Michelle. She found out the answer to my question on the spot.

Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.

👏🏼

The staff representing Bridgeport return calls quickly, are thorough in their response and connect you with the appropriate people, such as the head of security, regarding the recent homeless situation.

I have been an owner within CA Summit HOA for 20+ years and have interacted with Laurie Mark on several occasions through email and over the phone. She has always been very helpful and has resolved any concerns or issues needing attention very promptly. She is an asset for our association!

James Beard in particular, is exceptional!. Russ, Leonard and everyone else at VMG is professional, helpful and responsive.

You are all doing an amazing job! Thank you

Very helpful when contacted about clubhouse rental. Security and lifeguards are respectful.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

My interactions with the Management group have been very cordial

VMG is the third management our large townhouse complex has had since we lived here. They are head and shoulders above the rest. Communicate clearly and are responsive and efficient. Also very pleasant people to deal with. Five stars!!

I recently worked with HOA to install solar and a new gate on my house in Hasley Hills. I went to the office 2 times with questions and plans. I had a great experience and all my questions were answered and plans were accepted and projects completed.

Always the utmost professionalism from Peggy.

you guys are great.

Kristi has been such a wonderful help for us. She is fast in returning calls and in helping with concerns. We appreciate all the help that she has given in regard to the RV lot of Hidden Valley Newhall.

Great follow through.

We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!

I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!

Office staff is great.

Thank you for your service and support!

The online documents including CCRs and Insurance declaration are very convenient and organized. A huge improvement over the previous management company.