Homeowner Testimonials

Great job!

You are responsive to our needs

We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.

This company is amazing and we would gladly recommend them to anyone!!

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

Ms. Jaclyn Moore was very helpful and nice and answered all my questions. Thank you.

Seems great thus far. I hope to make the meetings soon.

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.

I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!

Norma Gonzalez gets 5 Stars across the board. She has always been a pleasure to work with. Everyone at VMG should be commended for all their work, very professional and always knowledgeable.

My questions were answered quickly . I like the new web page for our condos.

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.

Fully satisfied with the services.

I have had only positive experiences.

Picked up my parking pass, I was in and out in 2 minutes.. and I love that I am always in a hurry.

Automation is awesome. Online bill pay, great.

Timely communications and action. Totally feel they have the associations best interest at heart.

We had someone who started parking their dump truck and 2 back hoes at the top of Rainbow Glen. After about a week of this I took some photos and sent them to Laurie Mark. The next day the dump truck and back hoe were gone, and haven't been back since! Thanks, Laurie!

It is our pleasure to write this review about the wonderful receptionist who we speak with each time we enter VMG's offices. I would also like to leave comment about Jaclyn and Scott - who have both been a pleasure to deal with on multiple occasions related to the quality of life in Bridgeport of Valencia. Both have been very receptive to our needs and with the handling of all our requests. We hope our next home, if it has an HOA, is being handled by Valencia Management Group, with Scott and Jaclyn in charge.

My personal contact with VMG has been with Cinnamon and she has made our two rentals of the clubhouse a pleasure. Thanks Cinnamon!

We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

Good job! Excellent service