Homeowner Testimonials

I'm satisfied with the help and attention provided this far.

VMG is the second management company of my community since I moved in over 12 years ago and by far the best I have ever encountered. My calls are always returned within a reasonable amount of time if not immediately and my concerns have always been addressed. Everyone there has been most courteous and helpful. I am very pleased to have them be my management group. Thank you!

My first time contacting you with an issue and, it was a pleasure working with Norma. She responded to both my email and concern immediately. Ed came out and did an excellent job on the repair in a very timely manner. Thank you!

Very professional!

Automation is awesome. Online bill pay, great.

Very prompt response and the issue was addressed with a solution.

The staff is always helpful and very professional.

We always have outstanding service when we need to contact VMG

Seems great thus far. I hope to make the meetings soon.

There to help you need it

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

Michelle is always very professional, friendly and very helpful!

I feel updated as needed and always willing to answer my silly questions!

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

Always responsive!

The office staff is very helpful and knowledgeable. I recently installed new landscaping and they helped me with the paperwork process. It was great! Thank you.

Everyone is very nice and professional. thank you

I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!

the staff is always friendly and helpful, they respond in a prompt manner. it's always a pleasure to contact and interact with the staff here :)

VMG has been a huge help with organizing meetings and preparing reports. They've also assisted with advising the Board and made great recommendations along the way. They have a very good relationship within the trade as well, which has allowed us to obtain answers and solutions more efficiently... If you're looking for experts in this arena for guidance, this company is an excellent choice.

I am working on getting some windows in my house replaced. I have never been through this process. Cinnamon has been wonderful with responding quickly and helping me. She has made it very simple. Thank you for being so helpful.

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.