Homeowner Testimonials

We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.

Very professional!

The office staff is very helpful and knowledgeable. I recently installed new landscaping and they helped me with the paperwork process. It was great! Thank you.

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

Excellent Service. Staff is courteous, professionally knowledgeable and care for the community. Please keep it up!!!

Great job!

Always helpful

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

Communication was easy and issues addressed promptly. I'm very happy with VMG. They are helpful and on the ball.

Cinnamon Valdiviezo was very helpful in answering my questions about landscaping changes and the role of the Architectural Committee. Thank you very much!

Managing the community very well.

Each time I've had to call for information or any other need the service provided by VMG has been outstanding. If the information isn't readily available, I always receive correspondence when it's available. I'm greatly appreciative of your services, thank you.

The staff is always helpful and very professional.

I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!

Office staff is great.

Great follow through.

Stephanie was wonderful and pleasant to work with. She helped coordinate between the two vendors and helped to resolve issues along the way. She was easily accessible and returned my calls promptly.

Very responsive and always friendly.

The team at VMG was very pleasant and helpful with my recent need for a statement. Great support!

Michelle is great at following up on emails I send her. She is wonderful. I walk the neighborhood twice s day so I see lots to report to her. Broken sprinklers and mail boxes. She is on it right away sending me a confirmation she generated a work order. If the work does not get done in a reasonable time I let her know and she makes it happen pronto.

Great response time. All my questions were answered. Thank you

You have a wonderful and helpful staff