Homeowner Testimonials

Everyone I talk to in the office is very professional

VMG is the third management our large townhouse complex has had since we lived here. They are head and shoulders above the rest. Communicate clearly and are responsive and efficient. Also very pleasant people to deal with. Five stars!!

Very helpful and compassionate

great job!

Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!

James Beard in particular, is exceptional!. Russ, Leonard and everyone else at VMG is professional, helpful and responsive.

Absolutely stupendous service. Model for the industry

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

Just keep up the good work!

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

Very prompt response and the issue was addressed with a solution.

Have only needed to contact the office twice. Response was timely and professional.

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.

Excellent customer response time.

I have had correspondence with Kristie Vitalie in the past and recently and she is amazing how she responds back to me so quickly. I always appreciate informing me on matters.

Here is my perspective. Valencia Management has a number of great implements offered to assist HOA's and Boards in their jobs! The property manager is key to the relationship between the Board/HOA and the managing company. We are so satisfied with our property manager and know she is trying her best to cover all of our bases, which encompass 10 ball fields! I recently referred Tampa Terrace to Valencia and I understand from the President, Marilyn Gutierrez that you are signed, sealed and delivered. Congratulations!

I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

Fully satisfied with the services.

Overall my dealings with VMG have been positive. Appreciate the timely email communications from VMG.

Quick to respond when contacted by email. Like the building ground improvements.

My personal contact with VMG has been with Cinnamon and she has made our two rentals of the clubhouse a pleasure. Thanks Cinnamon!

Responded fast and handled my case efficiently.