Homeowner Testimonials

We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.

I have had excellent experiences dealing with Laurie Mark and Kristi Vitalle.

Excellent service from all personal especially Michelle @ the satellite office. Always gets back to when you leave a message ....

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

I am very happy with your service.

I appreciate the quick responses to emails. James and Cinnamon are ultra polite!

Michelle is wonderful at the Westridge HOA.

Seems great thus far. I hope to make the meetings soon.

Michelle is always very professional, friendly and very helpful!

Office staff is great.

We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

Always helpful

I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!

Everyone at Valencia Management has always been very helpful & informative.

Have only needed to contact the office twice. Response was timely and professional.

Was told what to do when taking out trees. Glad theres a management group to help keep our community looking good. Went through cinnamon who took care of business. My tree removal was approved which I am thankful for there approval.

VMG is a very good H.O.A. partner and can be counted on to do a very good job.

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

An employee of VMG promptly answers any questions we might have concerning The Ranch at Fair Oaks.

My communications with VMG always been handled professionally and with prompt replies. They have been very helpful in their assistance to us in running our association and helping us to maintain our property values.Beth Bottaro and her staff are outstanding in their fields and are great asset to VMG