Homeowner Testimonials

VMG is the second management company of my community since I moved in over 12 years ago and by far the best I have ever encountered. My calls are always returned within a reasonable amount of time if not immediately and my concerns have always been addressed. Everyone there has been most courteous and helpful. I am very pleased to have them be my management group. Thank you!

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

I've always had a great experience with Jacklyn. I appreciate her prompt response to every email or phone call. 5 stars

Very prompt response and the issue was addressed with a solution.

Management and staff has always been helpful and respond in a timely manner.

Responded fast and followed through

Friendly and informative

I have been an owner within CA Summit HOA for 20+ years and have interacted with Laurie Mark on several occasions through email and over the phone. She has always been very helpful and has resolved any concerns or issues needing attention very promptly. She is an asset for our association!

Managing the community very well.

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

Good customer service

The staff helped me a lot in finding solution thank you ... U guys are doing good job ...

We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

Absolutely wonderful!!

I have had excellent experiences dealing with Laurie Mark and Kristi Vitalle.

I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.

The staff is always helpful and very professional.

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

Everyone I talk to in the office is very professional

Kathryn was very attentive to our issue and did everything she could to help us resolve it. I appreciated her thoroughness and attention throughout the process.

great job!