Homeowner Testimonials

Michael W.
great job!
Brianne B.
Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!
Ira R.
The online documents including CCRs and Insurance declaration are very convenient and organized. A huge improvement over the previous management company.
Susan B.
you guys are great.
Joan W.
Thanks for all your help!
Willard H.
Everyone is extremely polite.
Linda D.
I do everything online and it makes everything easy for me
Brian M.
We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.
Karl S.
Have only needed to contact the office twice. Response was timely and professional.
Michael M.
I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!
Junko H.
I no longer live in Valencia however Michelle Phelps was the best!!!! Extremely plesant, friendly and professional. Returned all calls immediately and ALWAYS put 110% into handling any and all problems.
Gary B.
Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.
Jeff L.
Very helpful. Quick response and handled correctly.
Leonard S.
You guys are the best!! Thank you for your outstanding work!!
Terri R.
We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!
Scott N.
You're the best!
Paula W.
Stephanie return my call right away and we discussed the issues are resolved it. She was very professional and nice !
Joy H.
Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!
Matthew A.
Good customer service
Josh l.
👏🏼
Deena L.
Office staff is great.
Judith D.
I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.
Brian H.
Thank you for working with our situation
Steve A.
Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..
Wade B.
Karen does a superb job for us here at The Ranch at Fair Oaks. Been working with her for a few years now and she is always on top of everything. Keep up the good work Karen.

Testimonials are given freely by homeowners in communities managed by Valencia Management Group. No compensation or rewards are offered in exchange for testimonials.