Homeowner Testimonials

When I went into the office, the people running the front desk, were very helpful, friendly, and polite. Just was picking up my new pool key.

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

Michele Phelps is always quick to respond snd is very helpful.

The team at VMG was very pleasant and helpful with my recent need for a statement. Great support!

Great experience interacting with the HOA. I asked for and immediately received a copy of the master condominium insurance policy.

Fully satisfied with the services.

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

I recently reported an issue regarding a dog, repeatedly, being walked off leash and his aggressive behavior. The management company was very responsive to my concern. Thank you.

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

So far I've seen a much better service from your company comparing to our previous experience. I wish you'd get even better.

Kristi has been such a wonderful help for us. She is fast in returning calls and in helping with concerns. We appreciate all the help that she has given in regard to the RV lot of Hidden Valley Newhall.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

Janes Beard is the reason for our five stars. He listens, he understands, he takes action!!!!!

My interaction with the office staff has been positive. They answered my questions or concerns quickly.

Everyone at Valencia Management has always been very helpful & informative.

I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!

Karen does a superb job for us here at The Ranch at Fair Oaks. Been working with her for a few years now and she is always on top of everything. Keep up the good work Karen.

Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!

Just keep up the good work!

I recently spoke with Cinnamon who was very pleasant and helpful, thank you

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

Seems great thus far. I hope to make the meetings soon.

You guys are the best!! Thank you for your outstanding work!!