Homeowner Testimonials

I'm satisfied with the help and attention provided this far.

very good and very kind!

We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.

Called the office and spoke with Michelle. She found out the answer to my question on the spot.

Great job!

So far I've seen a much better service from your company comparing to our previous experience. I wish you'd get even better.

You are responsive to our needs

I have had excellent experiences dealing with Laurie Mark and Kristi Vitalle.

Receptionist was friendly and replied to my question professionally

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

My first time contacting you with an issue and, it was a pleasure working with Norma. She responded to both my email and concern immediately. Ed came out and did an excellent job on the repair in a very timely manner. Thank you!

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

Great response time. All my questions were answered. Thank you

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

Responded fast and handled my case efficiently.

VMG is the third management our large townhouse complex has had since we lived here. They are head and shoulders above the rest. Communicate clearly and are responsive and efficient. Also very pleasant people to deal with. Five stars!!

The team at VMG was very pleasant and helpful with my recent need for a statement. Great support!

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.

Excellent customer response time.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

Very helpful. Quick response and handled correctly.

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

nothing but good experiences

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!