Homeowner Testimonials

Great job!

Quick response to a runaway slope sprinkler report.

Very helpful and compassionate

Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

Thanks for all your help!

There to help you need it

I feel updated as needed and always willing to answer my silly questions!

Karen does a superb job for us here at The Ranch at Fair Oaks. Been working with her for a few years now and she is always on top of everything. Keep up the good work Karen.

I have been very happy with their services. Fairways East Homeowners Association

Very helpful. Quick response and handled correctly.

Susan does a wonderful job. She communicates well, prepares great records, is responsive and dedicated. She responds to emergencies fast and gets problems fixed so as to not upset homeowners. She is a great asset to your company and we are lucky to have her handle our homeowners.

Everyone I talk to in the office is very professional

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.

Great follow through.

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

Michelle Phelps, Thank you for all the assistance. Your the best!

Every dealing I have had with VMG has been a positive contact and any problem was dealt with in a prompt manner of time.

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

Always helpful

My personal contact with VMG has been with Cinnamon and she has made our two rentals of the clubhouse a pleasure. Thanks Cinnamon!

Good customer service

My first time contacting you with an issue and, it was a pleasure working with Norma. She responded to both my email and concern immediately. Ed came out and did an excellent job on the repair in a very timely manner. Thank you!