Homeowner Testimonials

Each time I've had to call for information or any other need the service provided by VMG has been outstanding. If the information isn't readily available, I always receive correspondence when it's available. I'm greatly appreciative of your services, thank you.

very good and very kind!

We always have outstanding service when we need to contact VMG

Good customer service

I received an email, and a follow up phone call in a timely manner. Thank you!

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

I have had excellent experiences dealing with Laurie Mark and Kristi Vitalle.

I've had the need to contact you a couple of times and your response has been prompt and satisfactory. Thank you

When I went into the office, the people running the front desk, were very helpful, friendly, and polite. Just was picking up my new pool key.

The email is very professional, concise & to the point.

I have had only positive experiences.

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

Overall my dealings with VMG have been positive. Appreciate the timely email communications from VMG.

Very professional!

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

I have never had an issue with the management group at all. Our community looks great and I enjoy all the corrreapondence via electronic. Thank you !!!

Great follow through.

Ms. Jaclyn Moore was very helpful and nice and answered all my questions. Thank you.

Was told what to do when taking out trees. Glad theres a management group to help keep our community looking good. Went through cinnamon who took care of business. My tree removal was approved which I am thankful for there approval.

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

You're the best!

The rare times that I have called everyone was friendly and courteous.

Stephanie was wonderful and pleasant to work with. She helped coordinate between the two vendors and helped to resolve issues along the way. She was easily accessible and returned my calls promptly.