Homeowner Testimonials

There to help you need it

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

An employee of VMG promptly answers any questions we might have concerning The Ranch at Fair Oaks.

Norma Gonzalez gets 5 Stars across the board. She has always been a pleasure to work with. Everyone at VMG should be commended for all their work, very professional and always knowledgeable.

Management and staff has always been helpful and respond in a timely manner.

Great response time and community looks great!

Always helpful

I've had the need to contact you a couple of times and your response has been prompt and satisfactory. Thank you

Kristi has been such a wonderful help for us. She is fast in returning calls and in helping with concerns. We appreciate all the help that she has given in regard to the RV lot of Hidden Valley Newhall.

The email is very professional, concise & to the point.

We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.

This company is amazing and we would gladly recommend them to anyone!!

I have had only positive experiences.

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

Seems great thus far. I hope to make the meetings soon.

Each time I've had to call for information or any other need the service provided by VMG has been outstanding. If the information isn't readily available, I always receive correspondence when it's available. I'm greatly appreciative of your services, thank you.

Always friendly and helpful.

Michele Phelps is always quick to respond snd is very helpful.

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

Your staff is courteous and professional. 👍🏻👍🏻👍🏻👍🏻😊

When I went into the office, the people running the front desk, were very helpful, friendly, and polite. Just was picking up my new pool key.

Excellent service from all personal especially Michelle @ the satellite office. Always gets back to when you leave a message ....

I have never had an issue with the management group at all. Our community looks great and I enjoy all the corrreapondence via electronic. Thank you !!!

Thank you for providing us with the perfect space for our employee gathering. Your staff is friendly, attentive, and wonderful to work with.