My interactions with the Management group have been very cordial

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

The rare times that I have called everyone was friendly and courteous.

Very professional and accommodating! Quick response!

I received an email, and a follow up phone call in a timely manner. Thank you!

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

Love that I can pay my association dues directly to Union Bank without an additional fee. The only thing that would make the experience better would be to be able to pay in a more simplified manner.

You are all doing an amazing job! Thank you

We had someone who started parking their dump truck and 2 back hoes at the top of Rainbow Glen. After about a week of this I took some photos and sent them to Laurie Mark. The next day the dump truck and back hoe were gone, and haven't been back since! Thanks, Laurie!

Good job! Excellent service

The staff is always helpful and very professional.

very good and very kind!

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!

James Beard in particular, is exceptional!. Russ, Leonard and everyone else at VMG is professional, helpful and responsive.

Responded fast and followed through

You're the best!

Beth & Stephanie do a tremendous job!

Each time my wife has an interaction with Cinnamon, she gets back to us within hours, in not in less than 24 hours. Always professional, always super friendly. Thank you!

Excellent customer response time.

I appreciate how well our HOA Board Members & VMG take care of our facilities and the general area here in the Summit.

I recently spoke with Cinnamon who was very pleasant and helpful, thank you

My questions were answered quickly . I like the new web page for our condos.

Picked up my new poll keys. The woman helping me was very pleasant and helpful.