Homeowner Testimonials

Great response time. All my questions were answered. Thank you

Excellent service from all personal especially Michelle @ the satellite office. Always gets back to when you leave a message ....

I have had only positive experiences.

Always helpful

As a 12 year resident, I have had a few occasions to interface with VMG staff and have always been satisfied with the timeliness of their responses.

Very responsive and always friendly.

We had someone who started parking their dump truck and 2 back hoes at the top of Rainbow Glen. After about a week of this I took some photos and sent them to Laurie Mark. The next day the dump truck and back hoe were gone, and haven't been back since! Thanks, Laurie!

My questions were answered quickly . I like the new web page for our condos.

the staff is always friendly and helpful, they respond in a prompt manner. it's always a pleasure to contact and interact with the staff here :)

I've had the need to contact you a couple of times and your response has been prompt and satisfactory. Thank you

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

Great experience interacting with the HOA. I asked for and immediately received a copy of the master condominium insurance policy.

The staff returned my call and answered my question promptly. She also took my suggestion and implemented it that same day.

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

Michelle is wonderful at the Westridge HOA.

Karen does a superb job for us here at The Ranch at Fair Oaks. Been working with her for a few years now and she is always on top of everything. Keep up the good work Karen.

We always get a good response and in timely manner, we are very pleased

I have had correspondence with Kristie Vitalie in the past and recently and she is amazing how she responds back to me so quickly. I always appreciate informing me on matters.

Management and staff has always been helpful and respond in a timely manner.

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.

We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.

Every dealing I have had with VMG has been a positive contact and any problem was dealt with in a prompt manner of time.

Everyone is very nice and professional. thank you

Cinnamon Valdiviezo was very helpful in answering my questions about landscaping changes and the role of the Architectural Committee. Thank you very much!