Homeowner Testimonials

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

I have had excellent experiences dealing with Laurie Mark and Kristi Vitalle.

Staff is very helpful and responsive.

Absolutely wonderful!!

You have been very professional and responsive to our inquiries. Your advice in my opinion is fair and balanced reflecting years of experience and a sincere desire to facilitate harmonious living in our communities.

I recently worked with HOA to install solar and a new gate on my house in Hasley Hills. I went to the office 2 times with questions and plans. I had a great experience and all my questions were answered and plans were accepted and projects completed.

It is always a pleasure to work with Norma. She's efficient, knowledgeable, and always prompt and prepared at our board meetings. And most of all it's nice to be able to contact our management personnel in case of any issues and get a response back.

Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.

I recently spoke with Cinnamon who was very pleasant and helpful, thank you

I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!

We always get a good response and in timely manner, we are very pleased

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

This company is amazing and we would gladly recommend them to anyone!!

Fully satisfied with the services.

The management team was extremely timely in responding to my inquiry.

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

VMG has been a huge help with organizing meetings and preparing reports. They've also assisted with advising the Board and made great recommendations along the way. They have a very good relationship within the trade as well, which has allowed us to obtain answers and solutions more efficiently... If you're looking for experts in this arena for guidance, this company is an excellent choice.

Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.

Always helpful

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.

All interaction I have had with the staff have been extremely positive.

Everyone is extremely polite.