Homeowner Testimonials

Always helpful

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

Always friendly and helpful.

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

Michelle is great at following up on emails I send her. She is wonderful. I walk the neighborhood twice s day so I see lots to report to her. Broken sprinklers and mail boxes. She is on it right away sending me a confirmation she generated a work order. If the work does not get done in a reasonable time I let her know and she makes it happen pronto.

The online documents including CCRs and Insurance declaration are very convenient and organized. A huge improvement over the previous management company.

Excellent customer response time.

I've always had a great experience with Jacklyn. I appreciate her prompt response to every email or phone call. 5 stars

You have been very professional and responsive to our inquiries. Your advice in my opinion is fair and balanced reflecting years of experience and a sincere desire to facilitate harmonious living in our communities.

Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.

No issues or complaints. I can also say that VMG has always been very responsive on any matters through both email & phone. Great job.

I appreciate how well our HOA Board Members & VMG take care of our facilities and the general area here in the Summit.

Kathryn was very attentive to our issue and did everything she could to help us resolve it. I appreciated her thoroughness and attention throughout the process.

I rarely need to contact your office staff. When I do, I get a prompt response.

Everyone is extremely polite.

After 15 or so years of being adrift, I have been happy to have some sense of direction in the management department. I think we are moving, slowly, but still moving, forward. I don't know how we ended up with VMG but working with Karen and Sandra has been a pleasure.

There to help you need it

Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.

Thanks for all your help!

Seems great thus far. I hope to make the meetings soon.

You are responsive to our needs

You're the best!