Homeowner Testimonials

Just keep up the good work!

Friendly helpful staff, great service. Thanks.

I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!

Responded fast and handled my case efficiently.

Everyone is extremely polite.

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

Excellent customer response time.

Always friendly and helpful.

I have had excellent experiences dealing with Laurie Mark and Kristi Vitalle.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

You are going a great job at Cheyanne! Always s pleasure to work with! Lisa is amazing!

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.

have found my issues handled promptly and resolved all the time.

I do everything online and it makes everything easy for me

Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

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We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.

Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!

James Beard in particular, is exceptional!. Russ, Leonard and everyone else at VMG is professional, helpful and responsive.

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

I've dealt with other management groups over the years and Valencia Management Group has been great. I've only contacted them a few times, but every time, someone has responded back to me right away.

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

So far I've seen a much better service from your company comparing to our previous experience. I wish you'd get even better.