Brian B.
Management and staff has always been helpful and respond in a timely manner.
Audrey P.
I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.
Paula W.
Stephanie return my call right away and we discussed the issues are resolved it. She was very professional and nice !
Diego V.
I've had the need to contact you a couple of times and your response has been prompt and satisfactory. Thank you
McCarty F.
Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.
Jeffery G.
An employee of VMG promptly answers any questions we might have concerning The Ranch at Fair Oaks.
Brian M.
We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.
Judith W.
Very professional and accommodating! Quick response!
Cynthia M.
I recently reported an issue regarding a dog, repeatedly, being walked off leash and his aggressive behavior. The management company was very responsive to my concern. Thank you.
Richard S.
The office staff is very helpful and knowledgeable. I recently installed new landscaping and they helped me with the paperwork process. It was great! Thank you.
Hans & Susan S.
Just keep up the good work!
Christopher R.
Great team. They work hard and answer my emails within 24 hours. That is great customer service.
Donnie C.
We had someone who started parking their dump truck and 2 back hoes at the top of Rainbow Glen. After about a week of this I took some photos and sent them to Laurie Mark. The next day the dump truck and back hoe were gone, and haven't been back since! Thanks, Laurie!
Vasdev S.
Excellent Service. Staff is courteous, professionally knowledgeable and care for the community. Please keep it up!!!
Yolanda N.
Friendly and informative
Michele S.
Communication was easy and issues addressed promptly. I'm very happy with VMG. They are helpful and on the ball.
Sandra S.
My first time contacting you with an issue and, it was a pleasure working with Norma. She responded to both my email and concern immediately. Ed came out and did an excellent job on the repair in a very timely manner. Thank you!
Eden R.
The staff returned my call and answered my question promptly. She also took my suggestion and implemented it that same day.
Patricia F.
You are going a great job at Cheyanne! Always s pleasure to work with! Lisa is amazing!
Ian C.
Seems great thus far. I hope to make the meetings soon.
Darlene D.
Great response time. All my questions were answered. Thank you
John M.
As a 12 year resident, I have had a few occasions to interface with VMG staff and have always been satisfied with the timeliness of their responses.
Junko H.
I no longer live in Valencia however Michelle Phelps was the best!!!! Extremely plesant, friendly and professional. Returned all calls immediately and ALWAYS put 110% into handling any and all problems.
Willard H.
Everyone is extremely polite.
Christopher & Helene Q.
Michelle Phelps, Thank you for all the assistance. Your the best!
Testimonials are given freely by homeowners in communities managed by Valencia Management Group. No compensation or rewards are offered in exchange for testimonials.