Homeowner Testimonials

I rented the clubhouse for my daughters high school event. I reserved the room on line which was super easy. Cinnamon contacted me via email immediately with all the proper paperwork. The security guy met me at the exact scheduled time to open the clubhouse and he was there at the closing time. Everything was smooth and easy. Yes we had a good time celebrating also.

Seems great thus far. I hope to make the meetings soon.

Very helpful when contacted about clubhouse rental. Security and lifeguards are respectful.

Outstanding response! 5 stars.

the staff is always friendly and helpful, they respond in a prompt manner. it's always a pleasure to contact and interact with the staff here :)

Superior customer service, knowledgeable, professional.

Michele Phelps is always quick to respond snd is very helpful.

I appreciate how well our HOA Board Members & VMG take care of our facilities and the general area here in the Summit.

Absolutely stupendous service. Model for the industry

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

Ms. Jaclyn Moore was very helpful and nice and answered all my questions. Thank you.

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

All interaction I have had with the staff have been extremely positive.

Here is my perspective. Valencia Management has a number of great implements offered to assist HOA's and Boards in their jobs! The property manager is key to the relationship between the Board/HOA and the managing company. We are so satisfied with our property manager and know she is trying her best to cover all of our bases, which encompass 10 ball fields! I recently referred Tampa Terrace to Valencia and I understand from the President, Marilyn Gutierrez that you are signed, sealed and delivered. Congratulations!

The staff helped me a lot in finding solution thank you ... U guys are doing good job ...

I recently reported an issue regarding a dog, repeatedly, being walked off leash and his aggressive behavior. The management company was very responsive to my concern. Thank you.

Excellent Service. Staff is courteous, professionally knowledgeable and care for the community. Please keep it up!!!

Quick response to a runaway slope sprinkler report.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

Karen does a superb job for us here at The Ranch at Fair Oaks. Been working with her for a few years now and she is always on top of everything. Keep up the good work Karen.

Everyone at Valencia Management has always been very helpful & informative.

The experience we had recently was wonderful. We submitted our paperwork to paint our home, it was approved and things ran smoothly. Thank you!

Picked up my parking pass, I was in and out in 2 minutes.. and I love that I am always in a hurry.

I have been very happy with their services. Fairways East Homeowners Association