Homeowner Testimonials

VMG is the second management company of my community since I moved in over 12 years ago and by far the best I have ever encountered. My calls are always returned within a reasonable amount of time if not immediately and my concerns have always been addressed. Everyone there has been most courteous and helpful. I am very pleased to have them be my management group. Thank you!

Very professional!

Kristi Vitale has been very helpful with several situations that have arisen in our development. I appreciate all of her efforts to resolve the issues.

Staff at front desk was very friendly when I picked up my new pool keys.. they asked if I had any other questions or anything that can help me with.

I have had correspondence with Kristie Vitalie in the past and recently and she is amazing how she responds back to me so quickly. I always appreciate informing me on matters.

The staff returned my call and answered my question promptly. She also took my suggestion and implemented it that same day.

The management team was extremely timely in responding to my inquiry.

Michelle is always very professional, friendly and very helpful!

Good job! Excellent service

We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.

My first time contacting you with an issue and, it was a pleasure working with Norma. She responded to both my email and concern immediately. Ed came out and did an excellent job on the repair in a very timely manner. Thank you!

Very professional and accommodating! Quick response!

I appreciate the quick responses to emails. James and Cinnamon are ultra polite!

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

Thank you for all your support

I would like to recognize Beth Bottaro for her excellent customer service. She responded in a timely manner to my concern and resolved that very quickly. She is very professional and I'm very appreciative of her service.

The staff helped me a lot in finding solution thank you ... U guys are doing good job ...

The office staff is very helpful and knowledgeable. I recently installed new landscaping and they helped me with the paperwork process. It was great! Thank you.

you guys are great.

Great response time. All my questions were answered. Thank you

Superior customer service, knowledgeable, professional.

So far I've seen a much better service from your company comparing to our previous experience. I wish you'd get even better.

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.

Michelle is great at following up on emails I send her. She is wonderful. I walk the neighborhood twice s day so I see lots to report to her. Broken sprinklers and mail boxes. She is on it right away sending me a confirmation she generated a work order. If the work does not get done in a reasonable time I let her know and she makes it happen pronto.

I received an email, and a follow up phone call in a timely manner. Thank you!