Homeowner Testimonials

The staff is always helpful and very professional.

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

My interactions with the Management group have been very cordial

Stephanie return my call right away and we discussed the issues are resolved it. She was very professional and nice !

Overall my dealings with VMG have been positive. Appreciate the timely email communications from VMG.

I am working on getting some windows in my house replaced. I have never been through this process. Cinnamon has been wonderful with responding quickly and helping me. She has made it very simple. Thank you for being so helpful.

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.

Staff is very helpful and responsive.

They are quick to respond to questions and are always helpful.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

Great response time and community looks great!

Each time my wife has an interaction with Cinnamon, she gets back to us within hours, in not in less than 24 hours. Always professional, always super friendly. Thank you!

Called the office and spoke with Michelle. She found out the answer to my question on the spot.

Very responsive and always friendly.

Outstanding response! 5 stars.

So far I've seen a much better service from your company comparing to our previous experience. I wish you'd get even better.

Every dealing I have had with VMG has been a positive contact and any problem was dealt with in a prompt manner of time.

Great experience interacting with the HOA. I asked for and immediately received a copy of the master condominium insurance policy.

I have had only positive experiences.

I have had excellent experiences dealing with Laurie Mark and Kristi Vitalle.

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

You are all doing an amazing job! Thank you

Very prompt response and the issue was addressed with a solution.

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.