Homeowner Testimonials

Thank you for all your support

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

The staff returned my call and answered my question promptly. She also took my suggestion and implemented it that same day.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

Just keep up the good work!

You're the best!

I was very pleased to see how nice our complex is looking lately. Went for a night walk and saw that all street, sidewalk and garage lights were on. The pool looked so clean and the grounds had no trash littered about. The green areas considering our drought, looked well cared for. I thank you for making this a home my family is proud of.

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

Overall my dealings with VMG have been positive. Appreciate the timely email communications from VMG.

I feel updated as needed and always willing to answer my silly questions!

Here is my perspective. Valencia Management has a number of great implements offered to assist HOA's and Boards in their jobs! The property manager is key to the relationship between the Board/HOA and the managing company. We are so satisfied with our property manager and know she is trying her best to cover all of our bases, which encompass 10 ball fields! I recently referred Tampa Terrace to Valencia and I understand from the President, Marilyn Gutierrez that you are signed, sealed and delivered. Congratulations!

So far I've seen a much better service from your company comparing to our previous experience. I wish you'd get even better.

Staff at front desk was very friendly when I picked up my new pool keys.. they asked if I had any other questions or anything that can help me with.

Very responsive and always friendly.

I have never had an issue with the management group at all. Our community looks great and I enjoy all the corrreapondence via electronic. Thank you !!!

My personal contact with VMG has been with Cinnamon and she has made our two rentals of the clubhouse a pleasure. Thanks Cinnamon!

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

Cinnamon Valdiviezo was very helpful in answering my questions about landscaping changes and the role of the Architectural Committee. Thank you very much!

I was really happy and satisfied with your excellent service.They took care of my problem promptly.

We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.

VMG is the second management company of my community since I moved in over 12 years ago and by far the best I have ever encountered. My calls are always returned within a reasonable amount of time if not immediately and my concerns have always been addressed. Everyone there has been most courteous and helpful. I am very pleased to have them be my management group. Thank you!

I am working on getting some windows in my house replaced. I have never been through this process. Cinnamon has been wonderful with responding quickly and helping me. She has made it very simple. Thank you for being so helpful.

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

Good service