Homeowner Testimonials

Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.

My communications with VMG always been handled professionally and with prompt replies. They have been very helpful in their assistance to us in running our association and helping us to maintain our property values.Beth Bottaro and her staff are outstanding in their fields and are great asset to VMG

Great company and by far the best employee in Sue. I will miss you as we move onto retirement in Prescott Arizona.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

I'm an owner but I don't live there at the moment. I have been pleased with any interaction I have had with the staff at the VMG office. The newsletter is appreciated in communicating to members. I can't rate daily services however, Bridgeport always looks well maintained when I visit. Thank you!

My first time contacting you with an issue and, it was a pleasure working with Norma. She responded to both my email and concern immediately. Ed came out and did an excellent job on the repair in a very timely manner. Thank you!

Management and staff has always been helpful and respond in a timely manner.

Very helpful when contacted about clubhouse rental. Security and lifeguards are respectful.

I appreciate how well our HOA Board Members & VMG take care of our facilities and the general area here in the Summit.

James Beard in particular, is exceptional!. Russ, Leonard and everyone else at VMG is professional, helpful and responsive.

The online documents including CCRs and Insurance declaration are very convenient and organized. A huge improvement over the previous management company.

Excellent customer response time.

Very helpful and compassionate

Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!

Love that I can pay my association dues directly to Union Bank without an additional fee. The only thing that would make the experience better would be to be able to pay in a more simplified manner.

Each time I've had to call for information or any other need the service provided by VMG has been outstanding. If the information isn't readily available, I always receive correspondence when it's available. I'm greatly appreciative of your services, thank you.

Great experience interacting with the HOA. I asked for and immediately received a copy of the master condominium insurance policy.

Responded fast and followed through

I've dealt with other management groups over the years and Valencia Management Group has been great. I've only contacted them a few times, but every time, someone has responded back to me right away.

Overall my dealings with VMG have been positive. Appreciate the timely email communications from VMG.

I appreciate the quick responses to emails. James and Cinnamon are ultra polite!

have found my issues handled promptly and resolved all the time.

Outstanding response! 5 stars.

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.