Homeowner Testimonials

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

Thanks for all your help!

Thank you for working with our situation

My interactions with the Management group have been very cordial

Very helpful. Quick response and handled correctly.

I'm an owner but I don't live there at the moment. I have been pleased with any interaction I have had with the staff at the VMG office. The newsletter is appreciated in communicating to members. I can't rate daily services however, Bridgeport always looks well maintained when I visit. Thank you!

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

Staff at front desk was very friendly when I picked up my new pool keys.. they asked if I had any other questions or anything that can help me with.

We always get a good response and in timely manner, we are very pleased

Absolutely stupendous service. Model for the industry

Superior customer service, knowledgeable, professional.

I have been very happy with their services. Fairways East Homeowners Association

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

Have only needed to contact the office twice. Response was timely and professional.

Kristi has been such a wonderful help for us. She is fast in returning calls and in helping with concerns. We appreciate all the help that she has given in regard to the RV lot of Hidden Valley Newhall.

I received an email, and a follow up phone call in a timely manner. Thank you!

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.

VMG is the second management company of my community since I moved in over 12 years ago and by far the best I have ever encountered. My calls are always returned within a reasonable amount of time if not immediately and my concerns have always been addressed. Everyone there has been most courteous and helpful. I am very pleased to have them be my management group. Thank you!

the staff is always friendly and helpful, they respond in a prompt manner. it's always a pleasure to contact and interact with the staff here :)

James Beard in particular, is exceptional!. Russ, Leonard and everyone else at VMG is professional, helpful and responsive.

The team at VMG was very pleasant and helpful with my recent need for a statement. Great support!

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

Here is my perspective. Valencia Management has a number of great implements offered to assist HOA's and Boards in their jobs! The property manager is key to the relationship between the Board/HOA and the managing company. We are so satisfied with our property manager and know she is trying her best to cover all of our bases, which encompass 10 ball fields! I recently referred Tampa Terrace to Valencia and I understand from the President, Marilyn Gutierrez that you are signed, sealed and delivered. Congratulations!

I've dealt with other management groups over the years and Valencia Management Group has been great. I've only contacted them a few times, but every time, someone has responded back to me right away.