Homeowner Testimonials

I have had correspondence with Kristie Vitalie in the past and recently and she is amazing how she responds back to me so quickly. I always appreciate informing me on matters.

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

I recently spoke with Cinnamon who was very pleasant and helpful, thank you

Friendly and informative

When I went into the office, the people running the front desk, were very helpful, friendly, and polite. Just was picking up my new pool key.

This company is amazing and we would gladly recommend them to anyone!!

Was told what to do when taking out trees. Glad theres a management group to help keep our community looking good. Went through cinnamon who took care of business. My tree removal was approved which I am thankful for there approval.

I have had excellent experiences dealing with Laurie Mark and Kristi Vitalle.

You are going a great job at Cheyanne! Always s pleasure to work with! Lisa is amazing!

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.

Great response time. All my questions were answered. Thank you

We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

There to help you need it

Very helpful. Quick response and handled correctly.

very good and very kind!

Very professional and accommodating! Quick response!

Always helpful

After 15 or so years of being adrift, I have been happy to have some sense of direction in the management department. I think we are moving, slowly, but still moving, forward. I don't know how we ended up with VMG but working with Karen and Sandra has been a pleasure.

Michelle is great at following up on emails I send her. She is wonderful. I walk the neighborhood twice s day so I see lots to report to her. Broken sprinklers and mail boxes. She is on it right away sending me a confirmation she generated a work order. If the work does not get done in a reasonable time I let her know and she makes it happen pronto.

Great follow through.

Thank you for your service and support!

Thanks for all your help!

Have only needed to contact the office twice. Response was timely and professional.