Homeowner Testimonials

You guys are the best!! Thank you for your outstanding work!!

Great experience interacting with the HOA. I asked for and immediately received a copy of the master condominium insurance policy.

The rare times that I have called everyone was friendly and courteous.

Absolutely stupendous service. Model for the industry

I have had only positive experiences.

The office staff is very helpful and knowledgeable. I recently installed new landscaping and they helped me with the paperwork process. It was great! Thank you.

Each time I've had to call for information or any other need the service provided by VMG has been outstanding. If the information isn't readily available, I always receive correspondence when it's available. I'm greatly appreciative of your services, thank you.

We always get a good response and in timely manner, we are very pleased

I recently reported an issue regarding a dog, repeatedly, being walked off leash and his aggressive behavior. The management company was very responsive to my concern. Thank you.

Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.

You are all doing an amazing job! Thank you

My communications with VMG always been handled professionally and with prompt replies. They have been very helpful in their assistance to us in running our association and helping us to maintain our property values.Beth Bottaro and her staff are outstanding in their fields and are great asset to VMG

Everyone I talk to in the office is very professional

Thanks for all your help!

The staff is always helpful and very professional.

An employee of VMG promptly answers any questions we might have concerning The Ranch at Fair Oaks.

I've dealt with other management groups over the years and Valencia Management Group has been great. I've only contacted them a few times, but every time, someone has responded back to me right away.

Very helpful when contacted about clubhouse rental. Security and lifeguards are respectful.

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

Good job! Excellent service

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

I've had the need to contact you a couple of times and your response has been prompt and satisfactory. Thank you

Michelle is always very professional, friendly and very helpful!

The staff returned my call and answered my question promptly. She also took my suggestion and implemented it that same day.