Homeowner Testimonials

Communication was easy and issues addressed promptly. I'm very happy with VMG. They are helpful and on the ball.

I have had excellent experiences dealing with Laurie Mark and Kristi Vitalle.

I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!

I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!

I recently reported an issue regarding a dog, repeatedly, being walked off leash and his aggressive behavior. The management company was very responsive to my concern. Thank you.

Friendly helpful staff, great service. Thanks.

Was told what to do when taking out trees. Glad theres a management group to help keep our community looking good. Went through cinnamon who took care of business. My tree removal was approved which I am thankful for there approval.

Absolutely stupendous service. Model for the industry

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

Staff is very helpful and responsive.

Very responsive and always friendly.

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.

Thank you for all your support

Excellent service from all personal especially Michelle @ the satellite office. Always gets back to when you leave a message ....

Great company and by far the best employee in Sue. I will miss you as we move onto retirement in Prescott Arizona.

I was very pleased to see how nice our complex is looking lately. Went for a night walk and saw that all street, sidewalk and garage lights were on. The pool looked so clean and the grounds had no trash littered about. The green areas considering our drought, looked well cared for. I thank you for making this a home my family is proud of.

you guys are great.

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

I received an email, and a follow up phone call in a timely manner. Thank you!

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.

You have a wonderful and helpful staff

Seems great thus far. I hope to make the meetings soon.