Homeowner Testimonials

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

Great response time and community looks great!

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

You are going a great job at Cheyanne! Always s pleasure to work with! Lisa is amazing!

When I went into the office, the people running the front desk, were very helpful, friendly, and polite. Just was picking up my new pool key.

Kristi has been such a wonderful help for us. She is fast in returning calls and in helping with concerns. We appreciate all the help that she has given in regard to the RV lot of Hidden Valley Newhall.

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

VMG is the third management our large townhouse complex has had since we lived here. They are head and shoulders above the rest. Communicate clearly and are responsive and efficient. Also very pleasant people to deal with. Five stars!!

Timely communications and action. Totally feel they have the associations best interest at heart.

Beth & Stephanie do a tremendous job!

You guys are the best!! Thank you for your outstanding work!!

I do everything online and it makes everything easy for me

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.

Responded fast and handled my case efficiently.

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

Excellent Service. Staff is courteous, professionally knowledgeable and care for the community. Please keep it up!!!

Good customer service

Great job!

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

I've dealt with other management groups over the years and Valencia Management Group has been great. I've only contacted them a few times, but every time, someone has responded back to me right away.

Always helpful

Always friendly and helpful.

Friendly helpful staff, great service. Thanks.

Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!