Homeowner Testimonials

Absolutely stupendous service. Model for the industry

Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

Michele Phelps is always quick to respond snd is very helpful.

You are going a great job at Cheyanne! Always s pleasure to work with! Lisa is amazing!

Automation is awesome. Online bill pay, great.

The rare times that I have called everyone was friendly and courteous.

I've dealt with other management groups over the years and Valencia Management Group has been great. I've only contacted them a few times, but every time, someone has responded back to me right away.

Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.

Great experience interacting with the HOA. I asked for and immediately received a copy of the master condominium insurance policy.

Good customer service

VMG is the third management our large townhouse complex has had since we lived here. They are head and shoulders above the rest. Communicate clearly and are responsive and efficient. Also very pleasant people to deal with. Five stars!!

Good service

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

Quick response to a runaway slope sprinkler report.

Karen does a superb job for us here at The Ranch at Fair Oaks. Been working with her for a few years now and she is always on top of everything. Keep up the good work Karen.

I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!

Everyone is extremely polite.

I would like to recognize Beth Bottaro for her excellent customer service. She responded in a timely manner to my concern and resolved that very quickly. She is very professional and I'm very appreciative of her service.

Fully satisfied with the services.

The experience we had recently was wonderful. We submitted our paperwork to paint our home, it was approved and things ran smoothly. Thank you!

VMG is a very good H.O.A. partner and can be counted on to do a very good job.

Great job!

My communications with VMG always been handled professionally and with prompt replies. They have been very helpful in their assistance to us in running our association and helping us to maintain our property values.Beth Bottaro and her staff are outstanding in their fields and are great asset to VMG