Homeowner Testimonials

My first time contacting you with an issue and, it was a pleasure working with Norma. She responded to both my email and concern immediately. Ed came out and did an excellent job on the repair in a very timely manner. Thank you!

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.

Thank you for working with our situation

Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.

We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.

It is our pleasure to write this review about the wonderful receptionist who we speak with each time we enter VMG's offices. I would also like to leave comment about Jaclyn and Scott - who have both been a pleasure to deal with on multiple occasions related to the quality of life in Bridgeport of Valencia. Both have been very receptive to our needs and with the handling of all our requests. We hope our next home, if it has an HOA, is being handled by Valencia Management Group, with Scott and Jaclyn in charge.

Norma Gonzalez gets 5 Stars across the board. She has always been a pleasure to work with. Everyone at VMG should be commended for all their work, very professional and always knowledgeable.

I was very pleased to see how nice our complex is looking lately. Went for a night walk and saw that all street, sidewalk and garage lights were on. The pool looked so clean and the grounds had no trash littered about. The green areas considering our drought, looked well cared for. I thank you for making this a home my family is proud of.

The staff representing Bridgeport return calls quickly, are thorough in their response and connect you with the appropriate people, such as the head of security, regarding the recent homeless situation.

Receptionist was friendly and replied to my question professionally

I am working on getting some windows in my house replaced. I have never been through this process. Cinnamon has been wonderful with responding quickly and helping me. She has made it very simple. Thank you for being so helpful.

Called the office and spoke with Michelle. She found out the answer to my question on the spot.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

Management and staff has always been helpful and respond in a timely manner.

Love that I can pay my association dues directly to Union Bank without an additional fee. The only thing that would make the experience better would be to be able to pay in a more simplified manner.

I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!

very good and very kind!

nothing but good experiences

Absolutely stupendous service. Model for the industry

Your staff is courteous and professional. 👍🏻👍🏻👍🏻👍🏻😊

Thank you for all your support

I have been very happy with their services. Fairways East Homeowners Association

Absolutely wonderful!!

VMG is the second management company of my community since I moved in over 12 years ago and by far the best I have ever encountered. My calls are always returned within a reasonable amount of time if not immediately and my concerns have always been addressed. Everyone there has been most courteous and helpful. I am very pleased to have them be my management group. Thank you!