Homeowner Testimonials

You guys are the best!! Thank you for your outstanding work!!

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

Always the utmost professionalism from Peggy.

I've had the need to contact you a couple of times and your response has been prompt and satisfactory. Thank you

Timely communications and action. Totally feel they have the associations best interest at heart.

Great response time. All my questions were answered. Thank you

My questions were answered quickly . I like the new web page for our condos.

They are quick to respond to questions and are always helpful.

You're the best!

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

Always responsive!

Kathryn was very attentive to our issue and did everything she could to help us resolve it. I appreciated her thoroughness and attention throughout the process.

Thank you for working with our situation

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

I rented the clubhouse for my daughters high school event. I reserved the room on line which was super easy. Cinnamon contacted me via email immediately with all the proper paperwork. The security guy met me at the exact scheduled time to open the clubhouse and he was there at the closing time. Everything was smooth and easy. Yes we had a good time celebrating also.

The online documents including CCRs and Insurance declaration are very convenient and organized. A huge improvement over the previous management company.

I appreciate the quick responses to emails. James and Cinnamon are ultra polite!

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

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I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

Quick to respond when contacted by email. Like the building ground improvements.

Superior customer service, knowledgeable, professional.

We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.