Homeowner Testimonials

Very responsive and always friendly.

You're the best!

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

Very helpful when contacted about clubhouse rental. Security and lifeguards are respectful.

Norma Gonzalez gets 5 Stars across the board. She has always been a pleasure to work with. Everyone at VMG should be commended for all their work, very professional and always knowledgeable.

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

I have been very happy with VMG

Susan does a wonderful job. She communicates well, prepares great records, is responsive and dedicated. She responds to emergencies fast and gets problems fixed so as to not upset homeowners. She is a great asset to your company and we are lucky to have her handle our homeowners.

You are all doing an amazing job! Thank you

Each time I've had to call for information or any other need the service provided by VMG has been outstanding. If the information isn't readily available, I always receive correspondence when it's available. I'm greatly appreciative of your services, thank you.

You are responsive to our needs

Fully satisfied with the services.

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.

Automation is awesome. Online bill pay, great.

Thank you for providing us with the perfect space for our employee gathering. Your staff is friendly, attentive, and wonderful to work with.

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

Very professional!

Everyone I talk to in the office is very professional

Office staff is great.

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.

The team at VMG was very pleasant and helpful with my recent need for a statement. Great support!

The email is very professional, concise & to the point.

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.