Took a while but did get a response
Definitely pleased that we chose VMG this past year. We're still learning how to make use of the excellent website. Our Account Manager, Nicole Peterson is outstanding. Excellent communication and works very closely with the HOA Board. She's a very strong partner in helping us make the transition a success!
I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!
John & Carole M.
I appreciate the quick responses to emails. James and Cinnamon are ultra polite!
The team at VMG was very pleasant and helpful with my recent need for a statement. Great support!
Great team. They work hard and answer my emails within 24 hours. That is great customer service.
Kristi is always a great help - providing prompt service when needed.
Beth & Stephanie do a tremendous job!
The staff is always helpful and very professional.
The staff returned my call and answered my question promptly. She also took my suggestion and implemented it that same day.
I've had the need to contact you a couple of times and your response has been prompt and satisfactory. Thank you
Friendly and informative
We always get a good response and in timely manner, we are very pleased
James Beard in particular, is exceptional!. Russ, Leonard and everyone else at VMG is professional, helpful and responsive.
Great follow through.
I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!
I do everything online and it makes everything easy for me
Timothy & Yvonne W.
Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !
Your staff is courteous and professional. 👍🏻👍🏻👍🏻👍🏻😊
Kristi Vitale has been very helpful with several situations that have arisen in our development. I appreciate all of her efforts to resolve the issues.
Each time I've had to call for information or any other need the service provided by VMG has been outstanding. If the information isn't readily available, I always receive correspondence when it's available. I'm greatly appreciative of your services, thank you.
Great company and by far the best employee in Sue. I will miss you as we move onto retirement in Prescott Arizona.
Very professional and accommodating! Quick response!
Very responsive and always friendly.
I've dealt with other management groups over the years and Valencia Management Group has been great. I've only contacted them a few times, but every time, someone has responded back to me right away.
Testimonials are given freely by homeowners in communities managed by Valencia Management Group. No compensation or rewards are offered in exchange for testimonials.