Homeowner Testimonials

Receptionist was friendly and replied to my question professionally

I have had excellent experiences dealing with Laurie Mark and Kristi Vitalle.

I have never had an issue with the management group at all. Our community looks great and I enjoy all the corrreapondence via electronic. Thank you !!!

I appreciate the quick responses to emails. James and Cinnamon are ultra polite!

Seems great thus far. I hope to make the meetings soon.

So far I've seen a much better service from your company comparing to our previous experience. I wish you'd get even better.

Overall my dealings with VMG have been positive. Appreciate the timely email communications from VMG.

We always get a good response and in timely manner, we are very pleased

Always responsive!

My questions were answered quickly . I like the new web page for our condos.

Michelle is great at following up on emails I send her. She is wonderful. I walk the neighborhood twice s day so I see lots to report to her. Broken sprinklers and mail boxes. She is on it right away sending me a confirmation she generated a work order. If the work does not get done in a reasonable time I let her know and she makes it happen pronto.

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

Outstanding response! 5 stars.

An employee of VMG promptly answers any questions we might have concerning The Ranch at Fair Oaks.

Quick to respond when contacted by email. Like the building ground improvements.

nothing but good experiences

The office staff is very helpful and knowledgeable. I recently installed new landscaping and they helped me with the paperwork process. It was great! Thank you.

Very helpful when contacted about clubhouse rental. Security and lifeguards are respectful.

Here is my perspective. Valencia Management has a number of great implements offered to assist HOA's and Boards in their jobs! The property manager is key to the relationship between the Board/HOA and the managing company. We are so satisfied with our property manager and know she is trying her best to cover all of our bases, which encompass 10 ball fields! I recently referred Tampa Terrace to Valencia and I understand from the President, Marilyn Gutierrez that you are signed, sealed and delivered. Congratulations!

Everyone is very nice and professional. thank you

You guys are the best!! Thank you for your outstanding work!!

the staff is always friendly and helpful, they respond in a prompt manner. it's always a pleasure to contact and interact with the staff here :)

Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.

Kristi Vitale has been very helpful with several situations that have arisen in our development. I appreciate all of her efforts to resolve the issues.

The rare times that I have called everyone was friendly and courteous.