Homeowner Testimonials

Excellent Service. Staff is courteous, professionally knowledgeable and care for the community. Please keep it up!!!

nothing but good experiences

Very professional and accommodating! Quick response!

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.

You're the best!

They are quick to respond to questions and are always helpful.

I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!

As a 12 year resident, I have had a few occasions to interface with VMG staff and have always been satisfied with the timeliness of their responses.

I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.

Thank you for providing us with the perfect space for our employee gathering. Your staff is friendly, attentive, and wonderful to work with.

Janes Beard is the reason for our five stars. He listens, he understands, he takes action!!!!!

The online documents including CCRs and Insurance declaration are very convenient and organized. A huge improvement over the previous management company.

Receptionist was friendly and replied to my question professionally

Great experience interacting with the HOA. I asked for and immediately received a copy of the master condominium insurance policy.

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

Friendly and informative

Managing the community very well.

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

Susan does a wonderful job. She communicates well, prepares great records, is responsive and dedicated. She responds to emergencies fast and gets problems fixed so as to not upset homeowners. She is a great asset to your company and we are lucky to have her handle our homeowners.

My personal contact with VMG has been with Cinnamon and she has made our two rentals of the clubhouse a pleasure. Thanks Cinnamon!

Kristi is always a great help - providing prompt service when needed.