Homeowner Testimonials

This company is amazing and we would gladly recommend them to anyone!!

My communications with VMG always been handled professionally and with prompt replies. They have been very helpful in their assistance to us in running our association and helping us to maintain our property values.Beth Bottaro and her staff are outstanding in their fields and are great asset to VMG

Quick response to a runaway slope sprinkler report.

Every dealing I have had with VMG has been a positive contact and any problem was dealt with in a prompt manner of time.

Michelle is wonderful at the Westridge HOA.

You have been very professional and responsive to our inquiries. Your advice in my opinion is fair and balanced reflecting years of experience and a sincere desire to facilitate harmonious living in our communities.

👏🏼

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

Easy to contact, fast response and fast resolution.

I've had the need to contact you a couple of times and your response has been prompt and satisfactory. Thank you

Very helpful and compassionate

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

You are all doing an amazing job! Thank you

I have been very happy with VMG

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

Ms. Jaclyn Moore was very helpful and nice and answered all my questions. Thank you.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

Outstanding response! 5 stars.

Good job! Excellent service

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

Michele Phelps is always quick to respond snd is very helpful.

I was very pleased to see how nice our complex is looking lately. Went for a night walk and saw that all street, sidewalk and garage lights were on. The pool looked so clean and the grounds had no trash littered about. The green areas considering our drought, looked well cared for. I thank you for making this a home my family is proud of.

I appreciate how well our HOA Board Members & VMG take care of our facilities and the general area here in the Summit.

When I went into the office, the people running the front desk, were very helpful, friendly, and polite. Just was picking up my new pool key.