Homeowner Testimonials

Good job! Excellent service

Excellent customer response time.

I have been very happy with VMG

Picked up my new poll keys. The woman helping me was very pleasant and helpful.

Michelle is wonderful at the Westridge HOA.

We always get a good response and in timely manner, we are very pleased

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

Beth & Stephanie do a tremendous job!

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

We had someone who started parking their dump truck and 2 back hoes at the top of Rainbow Glen. After about a week of this I took some photos and sent them to Laurie Mark. The next day the dump truck and back hoe were gone, and haven't been back since! Thanks, Laurie!

I have been very happy with their services. Fairways East Homeowners Association

My communications with VMG always been handled professionally and with prompt replies. They have been very helpful in their assistance to us in running our association and helping us to maintain our property values.Beth Bottaro and her staff are outstanding in their fields and are great asset to VMG

I would like to recognize Beth Bottaro for her excellent customer service. She responded in a timely manner to my concern and resolved that very quickly. She is very professional and I'm very appreciative of her service.

Very professional!

Management and staff has always been helpful and respond in a timely manner.

The management team was extremely timely in responding to my inquiry.

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

Janes Beard is the reason for our five stars. He listens, he understands, he takes action!!!!!

Responded fast and handled my case efficiently.

I have had only positive experiences.

Kathryn was very attentive to our issue and did everything she could to help us resolve it. I appreciated her thoroughness and attention throughout the process.