Homeowner Testimonials

Cinnamon Valdiviezo was very helpful in answering my questions about landscaping changes and the role of the Architectural Committee. Thank you very much!

Quick to respond when contacted by email. Like the building ground improvements.

You are responsive to our needs

Great response time and community looks great!

Michelle is great at following up on emails I send her. She is wonderful. I walk the neighborhood twice s day so I see lots to report to her. Broken sprinklers and mail boxes. She is on it right away sending me a confirmation she generated a work order. If the work does not get done in a reasonable time I let her know and she makes it happen pronto.

Stephanie return my call right away and we discussed the issues are resolved it. She was very professional and nice !

Easy to contact, fast response and fast resolution.

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

I was really happy and satisfied with your excellent service.They took care of my problem promptly.

Michelle Phelps, Thank you for all the assistance. Your the best!

The rare times that I have called everyone was friendly and courteous.

Superior customer service, knowledgeable, professional.

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

nothing but good experiences

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

Beth Bottaro is great, the best property manager Hasley Hills has ever had!

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

The staff representing Bridgeport return calls quickly, are thorough in their response and connect you with the appropriate people, such as the head of security, regarding the recent homeless situation.

I rarely need to contact your office staff. When I do, I get a prompt response.

Very helpful. Quick response and handled correctly.

Timely communications and action. Totally feel they have the associations best interest at heart.

Kristi is always a great help - providing prompt service when needed.

Great experience interacting with the HOA. I asked for and immediately received a copy of the master condominium insurance policy.

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!