Homeowner Testimonials

You're the best!

We always have outstanding service when we need to contact VMG

Stephanie return my call right away and we discussed the issues are resolved it. She was very professional and nice !

Friendly and informative

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

You are responsive to our needs

have found my issues handled promptly and resolved all the time.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

Very prompt response and the issue was addressed with a solution.

Great response time. All my questions were answered. Thank you

Staff is very helpful and responsive.

Janes Beard is the reason for our five stars. He listens, he understands, he takes action!!!!!

The online documents including CCRs and Insurance declaration are very convenient and organized. A huge improvement over the previous management company.

Picked up my new poll keys. The woman helping me was very pleasant and helpful.

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.

I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!

Absolutely stupendous service. Model for the industry

Thank you all , very friendly & efficient.

Very helpful. Quick response and handled correctly.

As a 12 year resident, I have had a few occasions to interface with VMG staff and have always been satisfied with the timeliness of their responses.

They are quick to respond to questions and are always helpful.

Very helpful and compassionate

Stephanie was wonderful and pleasant to work with. She helped coordinate between the two vendors and helped to resolve issues along the way. She was easily accessible and returned my calls promptly.