Homeowner Testimonials

Excellent Service. Staff is courteous, professionally knowledgeable and care for the community. Please keep it up!!!

Managing the community very well.

I'm an owner but I don't live there at the moment. I have been pleased with any interaction I have had with the staff at the VMG office. The newsletter is appreciated in communicating to members. I can't rate daily services however, Bridgeport always looks well maintained when I visit. Thank you!

Communication was easy and issues addressed promptly. I'm very happy with VMG. They are helpful and on the ball.

My questions were answered quickly . I like the new web page for our condos.

Thank you for all your support

Michelle is always very professional, friendly and very helpful!

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.

Every dealing I have had with VMG has been a positive contact and any problem was dealt with in a prompt manner of time.

I would like to recognize Beth Bottaro for her excellent customer service. She responded in a timely manner to my concern and resolved that very quickly. She is very professional and I'm very appreciative of her service.

James Beard in particular, is exceptional!. Russ, Leonard and everyone else at VMG is professional, helpful and responsive.

Janes Beard is the reason for our five stars. He listens, he understands, he takes action!!!!!

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.

Great response time. All my questions were answered. Thank you

I am working on getting some windows in my house replaced. I have never been through this process. Cinnamon has been wonderful with responding quickly and helping me. She has made it very simple. Thank you for being so helpful.

Cinnamon Valdiviezo was very helpful in answering my questions about landscaping changes and the role of the Architectural Committee. Thank you very much!

Stephanie was wonderful and pleasant to work with. She helped coordinate between the two vendors and helped to resolve issues along the way. She was easily accessible and returned my calls promptly.

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

Susan does a wonderful job. She communicates well, prepares great records, is responsive and dedicated. She responds to emergencies fast and gets problems fixed so as to not upset homeowners. She is a great asset to your company and we are lucky to have her handle our homeowners.

I am very happy with your service.

An employee of VMG promptly answers any questions we might have concerning The Ranch at Fair Oaks.

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!