Homeowner Testimonials

The office staff is very helpful and knowledgeable. I recently installed new landscaping and they helped me with the paperwork process. It was great! Thank you.

We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

Good job! Excellent service

Kathryn was very attentive to our issue and did everything she could to help us resolve it. I appreciated her thoroughness and attention throughout the process.

Thank you all , very friendly & efficient.

We always have outstanding service when we need to contact VMG

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!

You are responsive to our needs

Always friendly and helpful.

the staff is always friendly and helpful, they respond in a prompt manner. it's always a pleasure to contact and interact with the staff here :)

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.

Good service

Great response time. All my questions were answered. Thank you

Friendly and informative

Excellent service from all personal especially Michelle @ the satellite office. Always gets back to when you leave a message ....

Easy to contact, fast response and fast resolution.

I rented the clubhouse for my daughters high school event. I reserved the room on line which was super easy. Cinnamon contacted me via email immediately with all the proper paperwork. The security guy met me at the exact scheduled time to open the clubhouse and he was there at the closing time. Everything was smooth and easy. Yes we had a good time celebrating also.

Managing the community very well.

Fully satisfied with the services.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

Thanks for all your help!

I have been very happy with their services. Fairways East Homeowners Association