Homeowner Testimonials

I've always had a great experience with Jacklyn. I appreciate her prompt response to every email or phone call. 5 stars

Just keep up the good work!

Friendly helpful staff, great service. Thanks.

nothing but good experiences

You are responsive to our needs

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

Fully satisfied with the services.

Thank you all , very friendly & efficient.

My interaction with the office staff has been positive. They answered my questions or concerns quickly.

Receptionist was friendly and replied to my question professionally

I have been an owner within CA Summit HOA for 20+ years and have interacted with Laurie Mark on several occasions through email and over the phone. She has always been very helpful and has resolved any concerns or issues needing attention very promptly. She is an asset for our association!

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

Michele Phelps is always quick to respond snd is very helpful.

Great follow through.

Love that I can pay my association dues directly to Union Bank without an additional fee. The only thing that would make the experience better would be to be able to pay in a more simplified manner.

The email is very professional, concise & to the point.

I recently spoke with Cinnamon who was very pleasant and helpful, thank you

I would like to recognize Beth Bottaro for her excellent customer service. She responded in a timely manner to my concern and resolved that very quickly. She is very professional and I'm very appreciative of her service.

There to help you need it

After 15 or so years of being adrift, I have been happy to have some sense of direction in the management department. I think we are moving, slowly, but still moving, forward. I don't know how we ended up with VMG but working with Karen and Sandra has been a pleasure.

Kristi is always a great help - providing prompt service when needed.

I recently reported an issue regarding a dog, repeatedly, being walked off leash and his aggressive behavior. The management company was very responsive to my concern. Thank you.

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.

I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.