Homeowner Testimonials

Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.

You guys are the best!! Thank you for your outstanding work!!

Janes Beard is the reason for our five stars. He listens, he understands, he takes action!!!!!

VMG has been a huge help with organizing meetings and preparing reports. They've also assisted with advising the Board and made great recommendations along the way. They have a very good relationship within the trade as well, which has allowed us to obtain answers and solutions more efficiently... If you're looking for experts in this arena for guidance, this company is an excellent choice.

Office staff is great.

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

Great company and by far the best employee in Sue. I will miss you as we move onto retirement in Prescott Arizona.

We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.

I would like to recognize Beth Bottaro for her excellent customer service. She responded in a timely manner to my concern and resolved that very quickly. She is very professional and I'm very appreciative of her service.

Always the utmost professionalism from Peggy.

Staff at front desk was very friendly when I picked up my new pool keys.. they asked if I had any other questions or anything that can help me with.

As a 12 year resident, I have had a few occasions to interface with VMG staff and have always been satisfied with the timeliness of their responses.

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

very good and very kind!

Fully satisfied with the services.

After 15 or so years of being adrift, I have been happy to have some sense of direction in the management department. I think we are moving, slowly, but still moving, forward. I don't know how we ended up with VMG but working with Karen and Sandra has been a pleasure.

I am working on getting some windows in my house replaced. I have never been through this process. Cinnamon has been wonderful with responding quickly and helping me. She has made it very simple. Thank you for being so helpful.

Timely communications and action. Totally feel they have the associations best interest at heart.

Great follow through.

I have never had an issue with the management group at all. Our community looks great and I enjoy all the corrreapondence via electronic. Thank you !!!

The email is very professional, concise & to the point.

Absolutely stupendous service. Model for the industry

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.

Excellent customer response time.