Homeowner Testimonials

Thanks for all your help!

No issues or complaints. I can also say that VMG has always been very responsive on any matters through both email & phone. Great job.

Michele Phelps is always quick to respond snd is very helpful.

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

I would like to recognize Beth Bottaro for her excellent customer service. She responded in a timely manner to my concern and resolved that very quickly. She is very professional and I'm very appreciative of her service.

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.

I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!

I am very happy with your service.

Michelle is great at following up on emails I send her. She is wonderful. I walk the neighborhood twice s day so I see lots to report to her. Broken sprinklers and mail boxes. She is on it right away sending me a confirmation she generated a work order. If the work does not get done in a reasonable time I let her know and she makes it happen pronto.

Great company and by far the best employee in Sue. I will miss you as we move onto retirement in Prescott Arizona.

It is our pleasure to write this review about the wonderful receptionist who we speak with each time we enter VMG's offices. I would also like to leave comment about Jaclyn and Scott - who have both been a pleasure to deal with on multiple occasions related to the quality of life in Bridgeport of Valencia. Both have been very receptive to our needs and with the handling of all our requests. We hope our next home, if it has an HOA, is being handled by Valencia Management Group, with Scott and Jaclyn in charge.

I do everything online and it makes everything easy for me

Seems great thus far. I hope to make the meetings soon.

great job!

Great job!

The rare times that I have called everyone was friendly and courteous.

Staff is very helpful and responsive.

very good and very kind!

Great experience interacting with the HOA. I asked for and immediately received a copy of the master condominium insurance policy.

Picked up my new poll keys. The woman helping me was very pleasant and helpful.

An employee of VMG promptly answers any questions we might have concerning The Ranch at Fair Oaks.

Excellent customer response time.

Always the utmost professionalism from Peggy.

I feel updated as needed and always willing to answer my silly questions!