Homeowner Testimonials
SH
Your staff is courteous and professional. 👍🏻👍🏻👍🏻👍🏻😊
Shiufon H.
TK
I would like to recognize Beth Bottaro for her excellent customer service. She responded in a timely manner to my concern and resolved that very quickly. She is very professional and I'm very appreciative of her service.
Terry K.
CS
Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.
Carol S.
NT
The email is very professional, concise & to the point.
Nessim T.
KB
I rarely need to contact your office staff. When I do, I get a prompt response.
Kurtis B.
PF
Cinnamon Valdiviezo was very helpful in answering my questions about landscaping changes and the role of the Architectural Committee. Thank you very much!
Paul F.
SR
I was really happy and satisfied with your excellent service.They took care of my problem promptly.
S. R.
BR
Very helpful when contacted about clubhouse rental. Security and lifeguards are respectful.
Bella R.
KS
Have only needed to contact the office twice. Response was timely and professional.
Karl S.
PB
I'm satisfied with the help and attention provided this far.
Paula B.
PW
I rented the clubhouse for my daughters high school event. I reserved the room on line which was super easy. Cinnamon contacted me via email immediately with all the proper paperwork. The security guy met me at the exact scheduled time to open the clubhouse and he was there at the closing time. Everything was smooth and easy. Yes we had a good time celebrating also.
Pamela W.
DV
I've had the need to contact you a couple of times and your response has been prompt and satisfactory. Thank you
Diego V.
AB
VMG is a very good H.O.A. partner and can be counted on to do a very good job.
Allen B.
JM
nothing but good experiences
Jeff M.
DH
VMG is the third management our large townhouse complex has had since we lived here. They are head and shoulders above the rest. Communicate clearly and are responsive and efficient. Also very pleasant people to deal with. Five stars!!
Donna H.
ND
Michelle is always very professional, friendly and very helpful!
Nathaniel & Mary Jane D.
BB
Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!
Brianne B.
EA
Kristi Vitale has always gone above and beyond to assist me in answering my questions or to help with other things. The front desk office staff are kind and welcoming. I'm very happy with this group!
Emily A.
CR
Great team. They work hard and answer my emails within 24 hours. That is great customer service.
Christopher R.
VG
Managing the community very well.
Vijay G.
KB
You are all doing an amazing job! Thank you
Karen B.
AB
Good job! Excellent service
Alfonso B.
DC
We had someone who started parking their dump truck and 2 back hoes at the top of Rainbow Glen. After about a week of this I took some photos and sent them to Laurie Mark. The next day the dump truck and back hoe were gone, and haven't been back since! Thanks, Laurie!
Donnie C.
HA
I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!
Holley A.
Testimonials are given freely by homeowners in communities managed by Valencia Management Group. No compensation or rewards are offered in exchange for testimonials.
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