Homeowner Testimonials

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.

I recently reported an issue regarding a dog, repeatedly, being walked off leash and his aggressive behavior. The management company was very responsive to my concern. Thank you.

Have only needed to contact the office twice. Response was timely and professional.

I've had the need to contact you a couple of times and your response has been prompt and satisfactory. Thank you

Good job! Excellent service

Great job!

Kristi Vitale has always gone above and beyond to assist me in answering my questions or to help with other things. The front desk office staff are kind and welcoming. I'm very happy with this group!

I recently spoke with Cinnamon who was very pleasant and helpful, thank you

Superior customer service, knowledgeable, professional.

As a 12 year resident, I have had a few occasions to interface with VMG staff and have always been satisfied with the timeliness of their responses.

Thank you all , very friendly & efficient.

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

Great follow through.

Each time I've had to call for information or any other need the service provided by VMG has been outstanding. If the information isn't readily available, I always receive correspondence when it's available. I'm greatly appreciative of your services, thank you.

Always friendly and helpful.

I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!

I appreciate the quick responses to emails. James and Cinnamon are ultra polite!

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

Kristi has been such a wonderful help for us. She is fast in returning calls and in helping with concerns. We appreciate all the help that she has given in regard to the RV lot of Hidden Valley Newhall.

We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!

Very helpful and compassionate

Thank you for working with our situation

I feel updated as needed and always willing to answer my silly questions!

We always get a good response and in timely manner, we are very pleased