Homeowner Testimonials

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.

Kristi is always a great help - providing prompt service when needed.

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

There to help you need it

Managing the community very well.

I rented the clubhouse for my daughters high school event. I reserved the room on line which was super easy. Cinnamon contacted me via email immediately with all the proper paperwork. The security guy met me at the exact scheduled time to open the clubhouse and he was there at the closing time. Everything was smooth and easy. Yes we had a good time celebrating also.

Everyone at Valencia Management has always been very helpful & informative.

Picked up my new poll keys. The woman helping me was very pleasant and helpful.

Each time I've had to call for information or any other need the service provided by VMG has been outstanding. If the information isn't readily available, I always receive correspondence when it's available. I'm greatly appreciative of your services, thank you.

Thank you for working with our situation

VMG is the second management company of my community since I moved in over 12 years ago and by far the best I have ever encountered. My calls are always returned within a reasonable amount of time if not immediately and my concerns have always been addressed. Everyone there has been most courteous and helpful. I am very pleased to have them be my management group. Thank you!

It is our pleasure to write this review about the wonderful receptionist who we speak with each time we enter VMG's offices. I would also like to leave comment about Jaclyn and Scott - who have both been a pleasure to deal with on multiple occasions related to the quality of life in Bridgeport of Valencia. Both have been very receptive to our needs and with the handling of all our requests. We hope our next home, if it has an HOA, is being handled by Valencia Management Group, with Scott and Jaclyn in charge.

It is always a pleasure to work with Norma. She's efficient, knowledgeable, and always prompt and prepared at our board meetings. And most of all it's nice to be able to contact our management personnel in case of any issues and get a response back.

I appreciate the quick responses to emails. James and Cinnamon are ultra polite!

Michele Phelps is always quick to respond snd is very helpful.

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

Responded fast and handled my case efficiently.

I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!

I recently spoke with Cinnamon who was very pleasant and helpful, thank you

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

I do everything online and it makes everything easy for me

The online documents including CCRs and Insurance declaration are very convenient and organized. A huge improvement over the previous management company.

Everyone I talk to in the office is very professional

Communication was easy and issues addressed promptly. I'm very happy with VMG. They are helpful and on the ball.