Homeowner Testimonials

You guys are the best!! Thank you for your outstanding work!!

James Beard in particular, is exceptional!. Russ, Leonard and everyone else at VMG is professional, helpful and responsive.

Michelle is always very professional, friendly and very helpful!

I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.

Superior customer service, knowledgeable, professional.

Timely communications and action. Totally feel they have the associations best interest at heart.

VMG has been a huge help with organizing meetings and preparing reports. They've also assisted with advising the Board and made great recommendations along the way. They have a very good relationship within the trade as well, which has allowed us to obtain answers and solutions more efficiently... If you're looking for experts in this arena for guidance, this company is an excellent choice.

You are responsive to our needs

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

Jessica Kelsey is a perfect example of the type of support Brighton Village deserves.

The rare times that I have called everyone was friendly and courteous.

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

Good job! Excellent service

I am very happy with your service.

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

Thank you for your service and support!

We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.

Friendly helpful staff, great service. Thanks.

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

Love that I can pay my association dues directly to Union Bank without an additional fee. The only thing that would make the experience better would be to be able to pay in a more simplified manner.

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

Excellent service from all personal especially Michelle @ the satellite office. Always gets back to when you leave a message ....