Homeowner Testimonials

Thank you for working with our situation

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

Kristi has been such a wonderful help for us. She is fast in returning calls and in helping with concerns. We appreciate all the help that she has given in regard to the RV lot of Hidden Valley Newhall.

My questions were answered quickly . I like the new web page for our condos.

I was really happy and satisfied with your excellent service.They took care of my problem promptly.

You have been very professional and responsive to our inquiries. Your advice in my opinion is fair and balanced reflecting years of experience and a sincere desire to facilitate harmonious living in our communities.

Here is my perspective. Valencia Management has a number of great implements offered to assist HOA's and Boards in their jobs! The property manager is key to the relationship between the Board/HOA and the managing company. We are so satisfied with our property manager and know she is trying her best to cover all of our bases, which encompass 10 ball fields! I recently referred Tampa Terrace to Valencia and I understand from the President, Marilyn Gutierrez that you are signed, sealed and delivered. Congratulations!

Beth Bottaro is great, the best property manager Hasley Hills has ever had!

I recently spoke with Cinnamon who was very pleasant and helpful, thank you

The online documents including CCRs and Insurance declaration are very convenient and organized. A huge improvement over the previous management company.

The rare times that I have called everyone was friendly and courteous.

I was very pleased to see how nice our complex is looking lately. Went for a night walk and saw that all street, sidewalk and garage lights were on. The pool looked so clean and the grounds had no trash littered about. The green areas considering our drought, looked well cared for. I thank you for making this a home my family is proud of.

I recently reported an issue regarding a dog, repeatedly, being walked off leash and his aggressive behavior. The management company was very responsive to my concern. Thank you.

Thank you all , very friendly & efficient.

Quick response to a runaway slope sprinkler report.

I have had only positive experiences.

Picked up my parking pass, I was in and out in 2 minutes.. and I love that I am always in a hurry.

All interaction I have had with the staff have been extremely positive.

Susan does a wonderful job. She communicates well, prepares great records, is responsive and dedicated. She responds to emergencies fast and gets problems fixed so as to not upset homeowners. She is a great asset to your company and we are lucky to have her handle our homeowners.

Excellent Service. Staff is courteous, professionally knowledgeable and care for the community. Please keep it up!!!

The management team was extremely timely in responding to my inquiry.

Management and staff has always been helpful and respond in a timely manner.

I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!

Very professional!