Homeowner Testimonials

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

Michelle is always very professional, friendly and very helpful!

I have had only positive experiences.

Everyone I talk to in the office is very professional

My questions were answered quickly . I like the new web page for our condos.

I have had excellent experiences dealing with Laurie Mark and Kristi Vitalle.

Everyone is very nice and professional. thank you

Friendly helpful staff, great service. Thanks.

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.

Management and staff has always been helpful and respond in a timely manner.

Very responsive and always friendly.

Picked up my parking pass, I was in and out in 2 minutes.. and I love that I am always in a hurry.

I feel updated as needed and always willing to answer my silly questions!

Always friendly and helpful.

I recently worked with HOA to install solar and a new gate on my house in Hasley Hills. I went to the office 2 times with questions and plans. I had a great experience and all my questions were answered and plans were accepted and projects completed.

I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!

All interaction I have had with the staff have been extremely positive.

My personal contact with VMG has been with Cinnamon and she has made our two rentals of the clubhouse a pleasure. Thanks Cinnamon!

I was really happy and satisfied with your excellent service.They took care of my problem promptly.

Very helpful. Quick response and handled correctly.

Great follow through.

It is always a pleasure to work with Norma. She's efficient, knowledgeable, and always prompt and prepared at our board meetings. And most of all it's nice to be able to contact our management personnel in case of any issues and get a response back.