Homeowner Testimonials

Philip E.
Friendly helpful staff, great service. Thanks.
Kathie H.
I received an email, and a follow up phone call in a timely manner. Thank you!
Alfonso B.
Good job! Excellent service
Alan G.
Always the utmost professionalism from Peggy.
Teresa M.
Ms. Jaclyn Moore was very helpful and nice and answered all my questions. Thank you.
Jeanie B.
The rare times that I have called everyone was friendly and courteous.
Jennifer B.
We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.
Jose L.
We always get a good response and in timely manner, we are very pleased
Gary M.
Excellent service from all personal especially Michelle @ the satellite office. Always gets back to when you leave a message ....
Holley A.
I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!
Michael M.
I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!
Caren S.
VMG is the second management company of my community since I moved in over 12 years ago and by far the best I have ever encountered. My calls are always returned within a reasonable amount of time if not immediately and my concerns have always been addressed. Everyone there has been most courteous and helpful. I am very pleased to have them be my management group. Thank you!
Richard C.
I have contacted Michelle in the HOA office on a few different occasions involving things like parking and landscaping. She has CONSISTENTLY gotten back too me in a short time period and has always followed thru in trying to solve any concerns. Also, i regularly use the pool in our complex and have been pleased with the security and cleanliness.
Sharon L.
Michelle is wonderful at the Westridge HOA.
John S.
Great experience interacting with the HOA. I asked for and immediately received a copy of the master condominium insurance policy.
Jeffery G.
An employee of VMG promptly answers any questions we might have concerning The Ranch at Fair Oaks.
Paula W.
Stephanie return my call right away and we discussed the issues are resolved it. She was very professional and nice !
Adrienne M.
Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.
Dorothy N.
There to help you need it
Venugopal M.
The staff helped me a lot in finding solution thank you ... U guys are doing good job ...
Les B.
After 15 or so years of being adrift, I have been happy to have some sense of direction in the management department. I think we are moving, slowly, but still moving, forward. I don't know how we ended up with VMG but working with Karen and Sandra has been a pleasure.
Angela G.
Easy to contact, fast response and fast resolution.
Carol S.
Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.
Howard Y.
I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.
Kurtis B.
I rarely need to contact your office staff. When I do, I get a prompt response.

Testimonials are given freely by homeowners in communities managed by Valencia Management Group. No compensation or rewards are offered in exchange for testimonials.