Homeowner Testimonials

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

Staff is very helpful and responsive.

Thank you for providing us with the perfect space for our employee gathering. Your staff is friendly, attentive, and wonderful to work with.

As a 12 year resident, I have had a few occasions to interface with VMG staff and have always been satisfied with the timeliness of their responses.

Cinnamon Valdiviezo was very helpful in answering my questions about landscaping changes and the role of the Architectural Committee. Thank you very much!

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.

Very helpful. Quick response and handled correctly.

Took a while but did get a response

I appreciate how well our HOA Board Members & VMG take care of our facilities and the general area here in the Summit.

Superior customer service, knowledgeable, professional.

I have never had an issue with the management group at all. Our community looks great and I enjoy all the corrreapondence via electronic. Thank you !!!

My communications with VMG always been handled professionally and with prompt replies. They have been very helpful in their assistance to us in running our association and helping us to maintain our property values.Beth Bottaro and her staff are outstanding in their fields and are great asset to VMG

Thank you for working with our situation

Timely communications and action. Totally feel they have the associations best interest at heart.

Michelle is always very professional, friendly and very helpful!

Easy to contact, fast response and fast resolution.

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

I was really happy and satisfied with your excellent service.They took care of my problem promptly.

Picked up my new poll keys. The woman helping me was very pleasant and helpful.

Outstanding response! 5 stars.

You are going a great job at Cheyanne! Always s pleasure to work with! Lisa is amazing!

We always have outstanding service when we need to contact VMG

Every dealing I have had with VMG has been a positive contact and any problem was dealt with in a prompt manner of time.

After 15 or so years of being adrift, I have been happy to have some sense of direction in the management department. I think we are moving, slowly, but still moving, forward. I don't know how we ended up with VMG but working with Karen and Sandra has been a pleasure.

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.