Homeowner Testimonials

VMG has been a huge help with organizing meetings and preparing reports. They've also assisted with advising the Board and made great recommendations along the way. They have a very good relationship within the trade as well, which has allowed us to obtain answers and solutions more efficiently... If you're looking for experts in this arena for guidance, this company is an excellent choice.

Good customer service

Very professional!

Absolutely stupendous service. Model for the industry

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

Superior customer service, knowledgeable, professional.

Very prompt response and the issue was addressed with a solution.

Always the utmost professionalism from Peggy.

Staff is very helpful and responsive.

Just keep up the good work!

I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!

Good job! Excellent service

After 15 or so years of being adrift, I have been happy to have some sense of direction in the management department. I think we are moving, slowly, but still moving, forward. I don't know how we ended up with VMG but working with Karen and Sandra has been a pleasure.

Picked up my new poll keys. The woman helping me was very pleasant and helpful.

I was very pleased to see how nice our complex is looking lately. Went for a night walk and saw that all street, sidewalk and garage lights were on. The pool looked so clean and the grounds had no trash littered about. The green areas considering our drought, looked well cared for. I thank you for making this a home my family is proud of.

I picked up the new pool key on Saturday and was very impressed on how smoothly it was handled.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

Ms. Jaclyn Moore was very helpful and nice and answered all my questions. Thank you.

I received an email, and a follow up phone call in a timely manner. Thank you!

Here is my perspective. Valencia Management has a number of great implements offered to assist HOA's and Boards in their jobs! The property manager is key to the relationship between the Board/HOA and the managing company. We are so satisfied with our property manager and know she is trying her best to cover all of our bases, which encompass 10 ball fields! I recently referred Tampa Terrace to Valencia and I understand from the President, Marilyn Gutierrez that you are signed, sealed and delivered. Congratulations!

I'm an owner but I don't live there at the moment. I have been pleased with any interaction I have had with the staff at the VMG office. The newsletter is appreciated in communicating to members. I can't rate daily services however, Bridgeport always looks well maintained when I visit. Thank you!

No issues or complaints. I can also say that VMG has always been very responsive on any matters through both email & phone. Great job.

Great response time and community looks great!

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !