Staff is very helpful and responsive.
Thank you for working with our situation
You have been very professional and responsive to our inquiries. Your advice in my opinion is fair and balanced reflecting years of experience and a sincere desire to facilitate harmonious living in our communities.
I no longer live in Valencia however Michelle Phelps was the best!!!! Extremely plesant, friendly and professional. Returned all calls immediately and ALWAYS put 110% into handling any and all problems.
VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.
Very helpful when contacted about clubhouse rental. Security and lifeguards are respectful.
Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.
Took a while but did get a response
Thank you all , very friendly & efficient.
Friendly and informative
We had someone who started parking their dump truck and 2 back hoes at the top of Rainbow Glen. After about a week of this I took some photos and sent them to Laurie Mark. The next day the dump truck and back hoe were gone, and haven't been back since! Thanks, Laurie!
I recently spoke with Cinnamon who was very pleasant and helpful, thank you
I recently reported an issue regarding a dog, repeatedly, being walked off leash and his aggressive behavior. The management company was very responsive to my concern. Thank you.
Friendly helpful staff, great service. Thanks.
Kristi is always a great help - providing prompt service when needed.
The rare times that I have called everyone was friendly and courteous.
We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.
Good customer service
Always friendly and helpful.
I'm satisfied with the help and attention provided this far.
Very helpful and compassionate
Very responsive and always friendly.
Hans & Susan S.
Just keep up the good work!
Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.
I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!
Testimonials are given freely by homeowners in communities managed by Valencia Management Group. No compensation or rewards are offered in exchange for testimonials.