Homeowner Testimonials

have found my issues handled promptly and resolved all the time.

Good customer service

Managing the community very well.

Stephanie return my call right away and we discussed the issues are resolved it. She was very professional and nice !

Kathryn was very attentive to our issue and did everything she could to help us resolve it. I appreciated her thoroughness and attention throughout the process.

James Beard in particular, is exceptional!. Russ, Leonard and everyone else at VMG is professional, helpful and responsive.

Michelle is great at following up on emails I send her. She is wonderful. I walk the neighborhood twice s day so I see lots to report to her. Broken sprinklers and mail boxes. She is on it right away sending me a confirmation she generated a work order. If the work does not get done in a reasonable time I let her know and she makes it happen pronto.

Jaclyn has been very helpful with every question I have had since both my husband and I have move into Bridgeport. Thank you very much! I look forward to working with her in the future. Sincerely, Vivian Rood

Great response time and community looks great!

Have only needed to contact the office twice. Response was timely and professional.

Office staff is great.

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

The email is very professional, concise & to the point.

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

Responded fast and handled my case efficiently.

Cinnamon Valdiviezo was very helpful in answering my questions about landscaping changes and the role of the Architectural Committee. Thank you very much!

Love that I can pay my association dues directly to Union Bank without an additional fee. The only thing that would make the experience better would be to be able to pay in a more simplified manner.

Stephanie Basore was professional and responsive and helpful in getting our architectural request submitted and approved.

The office staff is very helpful and knowledgeable. I recently installed new landscaping and they helped me with the paperwork process. It was great! Thank you.

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!

Karen does a superb job for us here at The Ranch at Fair Oaks. Been working with her for a few years now and she is always on top of everything. Keep up the good work Karen.

Everyone I talk to in the office is very professional

Very helpful when contacted about clubhouse rental. Security and lifeguards are respectful.