Homeowner Testimonials

Your staff is courteous and professional. 👍🏻👍🏻👍🏻👍🏻😊

Susan does a wonderful job. She communicates well, prepares great records, is responsive and dedicated. She responds to emergencies fast and gets problems fixed so as to not upset homeowners. She is a great asset to your company and we are lucky to have her handle our homeowners.

The staff helped me a lot in finding solution thank you ... U guys are doing good job ...

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

Each time my wife has an interaction with Cinnamon, she gets back to us within hours, in not in less than 24 hours. Always professional, always super friendly. Thank you!

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

I've had the need to contact you a couple of times and your response has been prompt and satisfactory. Thank you

Thank you for all your support

Great follow through.

Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.

Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!

Thank you for working with our situation

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

Thank you for providing us with the perfect space for our employee gathering. Your staff is friendly, attentive, and wonderful to work with.

Responded fast and handled my case efficiently.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

You guys are the best!! Thank you for your outstanding work!!

Kristi Vitale has always gone above and beyond to assist me in answering my questions or to help with other things. The front desk office staff are kind and welcoming. I'm very happy with this group!

the staff is always friendly and helpful, they respond in a prompt manner. it's always a pleasure to contact and interact with the staff here :)

It is always a pleasure to work with Norma. She's efficient, knowledgeable, and always prompt and prepared at our board meetings. And most of all it's nice to be able to contact our management personnel in case of any issues and get a response back.

Kathryn was very attentive to our issue and did everything she could to help us resolve it. I appreciated her thoroughness and attention throughout the process.

Communication was easy and issues addressed promptly. I'm very happy with VMG. They are helpful and on the ball.

An employee of VMG promptly answers any questions we might have concerning The Ranch at Fair Oaks.

James Beard in particular, is exceptional!. Russ, Leonard and everyone else at VMG is professional, helpful and responsive.