Homeowner Testimonials

I recently reported an issue regarding a dog, repeatedly, being walked off leash and his aggressive behavior. The management company was very responsive to my concern. Thank you.

Michelle Phelps, Thank you for all the assistance. Your the best!

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.

Thanks for all your help!

Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.

Quick response to a runaway slope sprinkler report.

I'm an owner but I don't live there at the moment. I have been pleased with any interaction I have had with the staff at the VMG office. The newsletter is appreciated in communicating to members. I can't rate daily services however, Bridgeport always looks well maintained when I visit. Thank you!

Everyone at Valencia Management has always been very helpful & informative.

I have lived in this community for 30 years and since Valencia Management Group has taken over issues have been address and resolved... I'm giving them 4 stars because their is always room for improvement... Keep it going !!

All interaction I have had with the staff have been extremely positive.

So far I've seen a much better service from your company comparing to our previous experience. I wish you'd get even better.

I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.

the staff is always friendly and helpful, they respond in a prompt manner. it's always a pleasure to contact and interact with the staff here :)

Managing the community very well.

My questions were answered quickly . I like the new web page for our condos.

Automation is awesome. Online bill pay, great.

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

I received an email, and a follow up phone call in a timely manner. Thank you!

I appreciate the quick responses to emails. James and Cinnamon are ultra polite!

Very professional and accommodating! Quick response!

Very responsive and always friendly.

The office staff is very helpful and knowledgeable. I recently installed new landscaping and they helped me with the paperwork process. It was great! Thank you.