Homeowner Testimonials

The rare times that I have called everyone was friendly and courteous.

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

Very responsive and always friendly.

Thank you for providing us with the perfect space for our employee gathering. Your staff is friendly, attentive, and wonderful to work with.

This company is amazing and we would gladly recommend them to anyone!!

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

The email is very professional, concise & to the point.

I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

My communications with VMG always been handled professionally and with prompt replies. They have been very helpful in their assistance to us in running our association and helping us to maintain our property values.Beth Bottaro and her staff are outstanding in their fields and are great asset to VMG

I am working on getting some windows in my house replaced. I have never been through this process. Cinnamon has been wonderful with responding quickly and helping me. She has made it very simple. Thank you for being so helpful.

Excellent customer response time.

Our experience with Michelle Phelps is always pleasant! She is so accommodating! Very nice and professional !

Great follow through.

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

I've always had a great experience with Jacklyn. I appreciate her prompt response to every email or phone call. 5 stars

Very prompt response and the issue was addressed with a solution.

Staff is very helpful and responsive.

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

So far I've seen a much better service from your company comparing to our previous experience. I wish you'd get even better.

Excellent service from all personal especially Michelle @ the satellite office. Always gets back to when you leave a message ....

My interaction with the office staff has been positive. They answered my questions or concerns quickly.

They are quick to respond to questions and are always helpful.

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__