Homeowner Testimonials

Kristi has been such a wonderful help for us. She is fast in returning calls and in helping with concerns. We appreciate all the help that she has given in regard to the RV lot of Hidden Valley Newhall.

Kristi is always a great help - providing prompt service when needed.

We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.

the staff is always friendly and helpful, they respond in a prompt manner. it's always a pleasure to contact and interact with the staff here :)

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

Very prompt response and the issue was addressed with a solution.

They are quick to respond to questions and are always helpful.

I've had the need to contact you a couple of times and your response has been prompt and satisfactory. Thank you

Communication was easy and issues addressed promptly. I'm very happy with VMG. They are helpful and on the ball.

Called the office and spoke with Michelle. She found out the answer to my question on the spot.

VMG has been responsive and professional since becoming our HOA manager. There were some critical, sensitive issues that were occurring in our community that we reported to VMG. We were very happy to see these issues resolved in a quick and confidential manner.

Stephanie was wonderful and pleasant to work with. She helped coordinate between the two vendors and helped to resolve issues along the way. She was easily accessible and returned my calls promptly.

We always have outstanding service when we need to contact VMG

My questions were answered quickly . I like the new web page for our condos.

My interaction with the office staff has been positive. They answered my questions or concerns quickly.

James Beard in particular, is exceptional!. Russ, Leonard and everyone else at VMG is professional, helpful and responsive.

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

I appreciate the quick responses to emails. James and Cinnamon are ultra polite!

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

The management team was extremely timely in responding to my inquiry.

great job!