Homeowner Testimonials

Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

This company is amazing and we would gladly recommend them to anyone!!

My personal contact with VMG has been with Cinnamon and she has made our two rentals of the clubhouse a pleasure. Thanks Cinnamon!

Good job! Excellent service

I have had correspondence with Kristie Vitalie in the past and recently and she is amazing how she responds back to me so quickly. I always appreciate informing me on matters.

Very prompt response and the issue was addressed with a solution.

Great follow through.

VMG is the third management our large townhouse complex has had since we lived here. They are head and shoulders above the rest. Communicate clearly and are responsive and efficient. Also very pleasant people to deal with. Five stars!!

Cinnamon Valdiviezo was very helpful in answering my questions about landscaping changes and the role of the Architectural Committee. Thank you very much!

Communication was easy and issues addressed promptly. I'm very happy with VMG. They are helpful and on the ball.

you guys are great.

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

Fully satisfied with the services.

We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.

Great response time. All my questions were answered. Thank you

I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.

Great job!

The management team was extremely timely in responding to my inquiry.

the staff is always friendly and helpful, they respond in a prompt manner. it's always a pleasure to contact and interact with the staff here :)

You have been very professional and responsive to our inquiries. Your advice in my opinion is fair and balanced reflecting years of experience and a sincere desire to facilitate harmonious living in our communities.

Excellent Service. Staff is courteous, professionally knowledgeable and care for the community. Please keep it up!!!

Management and staff has always been helpful and respond in a timely manner.

Thank you for providing us with the perfect space for our employee gathering. Your staff is friendly, attentive, and wonderful to work with.

Ms. Jaclyn Moore was very helpful and nice and answered all my questions. Thank you.