Homeowner Testimonials

Staff at front desk was very friendly when I picked up my new pool keys.. they asked if I had any other questions or anything that can help me with.

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

Quick to respond when contacted by email. Like the building ground improvements.

nothing but good experiences

Management and staff has always been helpful and respond in a timely manner.

Having no experience with HOA's, Cinnamon let me know what steps to take in fixing up the front of my home! Very nice, polite and helpful!

You're the best!

Friendly and informative

Each time my wife has an interaction with Cinnamon, she gets back to us within hours, in not in less than 24 hours. Always professional, always super friendly. Thank you!

Superior customer service, knowledgeable, professional.

Called the office and spoke with Michelle. She found out the answer to my question on the spot.

Picked up my new poll keys. The woman helping me was very pleasant and helpful.

I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!

Thank you for your service and support!

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

Kathryn was very attentive to our issue and did everything she could to help us resolve it. I appreciated her thoroughness and attention throughout the process.

Karen does a superb job for us here at The Ranch at Fair Oaks. Been working with her for a few years now and she is always on top of everything. Keep up the good work Karen.

Absolutely wonderful!!

I recently spoke with Cinnamon who was very pleasant and helpful, thank you

great job!

Always friendly and helpful.

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.

Very prompt response and the issue was addressed with a solution.

It is our pleasure to write this review about the wonderful receptionist who we speak with each time we enter VMG's offices. I would also like to leave comment about Jaclyn and Scott - who have both been a pleasure to deal with on multiple occasions related to the quality of life in Bridgeport of Valencia. Both have been very receptive to our needs and with the handling of all our requests. We hope our next home, if it has an HOA, is being handled by Valencia Management Group, with Scott and Jaclyn in charge.