Homeowner Testimonials

Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.

Great follow through.

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

We always have outstanding service when we need to contact VMG

Thank you for working with our situation

the staff is always friendly and helpful, they respond in a prompt manner. it's always a pleasure to contact and interact with the staff here :)

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

Very helpful and compassionate

Seems great thus far. I hope to make the meetings soon.

I sent an email on an issue I had with the trees in the common area and received a quick response. The web site was easy to use.

Kristi is always a great help - providing prompt service when needed.

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.

I recently spoke with Cinnamon who was very pleasant and helpful, thank you

Everyone is very nice and professional. thank you

The rare times that I have called everyone was friendly and courteous.

I would like to recognize Beth Bottaro for her excellent customer service. She responded in a timely manner to my concern and resolved that very quickly. She is very professional and I'm very appreciative of her service.

Kathryn was very attentive to our issue and did everything she could to help us resolve it. I appreciated her thoroughness and attention throughout the process.

nothing but good experiences

Called the office and spoke with Michelle. She found out the answer to my question on the spot.

VMG is a very good H.O.A. partner and can be counted on to do a very good job.

Thanks for all your help!

Very responsive and always friendly.

An employee of VMG promptly answers any questions we might have concerning The Ranch at Fair Oaks.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..