Homeowner Testimonials

very good and very kind!

The rare times that I have called everyone was friendly and courteous.

Michele Phelps is always quick to respond snd is very helpful.

We always get a good response and in timely manner, we are very pleased

I have never had an issue with the management group at all. Our community looks great and I enjoy all the corrreapondence via electronic. Thank you !!!

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

Kathryn was very attentive to our issue and did everything she could to help us resolve it. I appreciated her thoroughness and attention throughout the process.

Quick response to a runaway slope sprinkler report.

Thank you all , very friendly & efficient.

I rarely need to contact your office staff. When I do, I get a prompt response.

Everyone is very nice and professional. thank you

Very professional and accommodating! Quick response!

Excellent customer response time.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

Jessica is very efficient, responsive, and professional. Very pleased with her work on behave of the association.

You're the best!

I appreciate the newsletter and anything to inform me of our Summit HOA. Valencia Management Group has always been of service.

I have had the pleasure of dealing with Lisa Hoffman and have found her knowledgeable and very competent. She partnered with me when dealing with my fence damaged by an errant driver, and was instrumental in working toward a quick resolution and rebuild/repair of the wall. She's a keeper__

I do everything online and it makes everything easy for me

Great response time and community looks great!

You are all doing an amazing job! Thank you

Recently my wife Sheri Rodriguez submitted an inquiry regarding the replacement of the bbq's. VMG responded in a timely manner and delivered new bbq's within the specified time period specified. Thank you! Very much appreciated by all.

Called the office and spoke with Michelle. She found out the answer to my question on the spot.

Kristi is always a great help - providing prompt service when needed.