Homeowner Testimonials

Very professional!

When I went into the office, the people running the front desk, were very helpful, friendly, and polite. Just was picking up my new pool key.

great job!

I rented the clubhouse for my daughters high school event. I reserved the room on line which was super easy. Cinnamon contacted me via email immediately with all the proper paperwork. The security guy met me at the exact scheduled time to open the clubhouse and he was there at the closing time. Everything was smooth and easy. Yes we had a good time celebrating also.

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

Accounting staff Ms. Alison Ryan is very friendly and helpful , helped out me to set up automatic payments.

It is our pleasure to write this review about the wonderful receptionist who we speak with each time we enter VMG's offices. I would also like to leave comment about Jaclyn and Scott - who have both been a pleasure to deal with on multiple occasions related to the quality of life in Bridgeport of Valencia. Both have been very receptive to our needs and with the handling of all our requests. We hope our next home, if it has an HOA, is being handled by Valencia Management Group, with Scott and Jaclyn in charge.

Good customer service

Communication was easy and issues addressed promptly. I'm very happy with VMG. They are helpful and on the ball.

My personal contact with VMG has been with Cinnamon and she has made our two rentals of the clubhouse a pleasure. Thanks Cinnamon!

I have been very happy with their services. Fairways East Homeowners Association

We recently submitted home improvement plans for approval and everyone we dealt with was very nice and helpful getting us through the process.

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

They are quick to respond to questions and are always helpful.

Always helpful

Quick to respond when contacted by email. Like the building ground improvements.

you guys are great.

Very helpful. Quick response and handled correctly.

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

Management and staff has always been helpful and respond in a timely manner.

This company is amazing and we would gladly recommend them to anyone!!

VMG has been a huge help with organizing meetings and preparing reports. They've also assisted with advising the Board and made great recommendations along the way. They have a very good relationship within the trade as well, which has allowed us to obtain answers and solutions more efficiently... If you're looking for experts in this arena for guidance, this company is an excellent choice.

I would like to recognize Beth Bottaro for her excellent customer service. She responded in a timely manner to my concern and resolved that very quickly. She is very professional and I'm very appreciative of her service.

nothing but good experiences