Homeowner Testimonials

Was told what to do when taking out trees. Glad theres a management group to help keep our community looking good. Went through cinnamon who took care of business. My tree removal was approved which I am thankful for there approval.

Excellent customer response time.

You have been very professional and responsive to our inquiries. Your advice in my opinion is fair and balanced reflecting years of experience and a sincere desire to facilitate harmonious living in our communities.

I would like to recognize Beth Bottaro for her excellent customer service. She responded in a timely manner to my concern and resolved that very quickly. She is very professional and I'm very appreciative of her service.

great job!

This company is amazing and we would gladly recommend them to anyone!!

Timely communications and action. Totally feel they have the associations best interest at heart.

I do everything online and it makes everything easy for me

I'm satisfied with the help and attention provided this far.

I am working on getting some windows in my house replaced. I have never been through this process. Cinnamon has been wonderful with responding quickly and helping me. She has made it very simple. Thank you for being so helpful.

I am a Real Estate Broker in Miami and I can say that is not easy to find a reliable and competent HOA Management. I take care of my mom's bills, correspondence, etc and Valencia Management manages the HOA where she leaves, in Los Angeles. I always email Karen and Alison with questions, concerns or requests, they are great!! They answer my emails very quick and in a very kind and professional manner. Very happy with them!!

Cinnamon was professional and knowledgeable. She answered all of my questions patiently it was an absolute delight speaking with her regarding our recent unintentional misunderstanding with the HOA board.

Have only needed to contact the office twice. Response was timely and professional.

Everyone is extremely polite.

Kristi has been such a wonderful help for us. She is fast in returning calls and in helping with concerns. We appreciate all the help that she has given in regard to the RV lot of Hidden Valley Newhall.

Office staff is great.

I have lived here almost 24 years now :) I am always happy with the service I receive from the VMG! I have emailed Kristi Vitale in the past and she has always been most helpful!!! She gets back to you and solves the problem! Kristi is the best! Many thanks to all who work so hard for our community!!

Professional and outstanding service. Sue Calhoun is amazing, and a pleasure to have managing Estrella Vista.

Great experience interacting with the HOA. I asked for and immediately received a copy of the master condominium insurance policy.

Michele Phelps is always quick to respond snd is very helpful.

Every time I get to talk to anyone,especially Karen, I am completely satisfied with the conversation and the end results.

Always friendly and helpful.

Managing the community very well.

Karen does a superb job for us here at The Ranch at Fair Oaks. Been working with her for a few years now and she is always on top of everything. Keep up the good work Karen.