Homeowner Testimonials

I have had correspondence with Kristie Vitalie in the past and recently and she is amazing how she responds back to me so quickly. I always appreciate informing me on matters.

I am working on getting some windows in my house replaced. I have never been through this process. Cinnamon has been wonderful with responding quickly and helping me. She has made it very simple. Thank you for being so helpful.

VMG is a very good H.O.A. partner and can be counted on to do a very good job.

Excellent customer response time.

The online documents including CCRs and Insurance declaration are very convenient and organized. A huge improvement over the previous management company.

I feel updated as needed and always willing to answer my silly questions!

I have been pleased by the prompt responses I have received when I had questions or needed to report something important.

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

Friendly helpful staff, great service. Thanks.

Came in on a Saturday to pick up my pool fobs...although a little busy the young woman manning the front desk was very personable, patient, calm, and efficient with each customer. Excellent customer service that was much appreciated...Thank you!

After 15 or so years of being adrift, I have been happy to have some sense of direction in the management department. I think we are moving, slowly, but still moving, forward. I don't know how we ended up with VMG but working with Karen and Sandra has been a pleasure.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

The rare times that I have called everyone was friendly and courteous.

So far I've seen a much better service from your company comparing to our previous experience. I wish you'd get even better.

I have had only positive experiences.

We had someone who started parking their dump truck and 2 back hoes at the top of Rainbow Glen. After about a week of this I took some photos and sent them to Laurie Mark. The next day the dump truck and back hoe were gone, and haven't been back since! Thanks, Laurie!

Great response time. All my questions were answered. Thank you

We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!

Michele Phelps is always quick to respond snd is very helpful.

Managing the community very well.

Have only needed to contact the office twice. Response was timely and professional.

Friendly and informative

You are going a great job at Cheyanne! Always s pleasure to work with! Lisa is amazing!

Karen does a superb job for us here at The Ranch at Fair Oaks. Been working with her for a few years now and she is always on top of everything. Keep up the good work Karen.