Homeowner Testimonials

I very much appreciate dealing with Valencia Management Group. They are much better than the previous management group. They are responsive and proactive. They always return my email and phone calls promptly. I appreciate their customer service attitude.

I recently worked with HOA to install solar and a new gate on my house in Hasley Hills. I went to the office 2 times with questions and plans. I had a great experience and all my questions were answered and plans were accepted and projects completed.

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

They are quick to respond to questions and are always helpful.

Been in the management office twice.. The person in charge was available and didn't take that long to give me what I need..

Great response time. All my questions were answered. Thank you

Everyone is very nice and professional. thank you

Everyone I talk to in the office is very professional

Good customer service

Always friendly and helpful.

Great job!

Ms. Jaclyn Moore was very helpful and nice and answered all my questions. Thank you.

Since you started the website the communication with VMG is much easier. I appreciate notifications of coming projects and maintenance in the complex. I don't think I have had an issue that required a direct, immediate response yet but I am sure you will be there for us.

The office staff is very helpful and knowledgeable. I recently installed new landscaping and they helped me with the paperwork process. It was great! Thank you.

Superior customer service, knowledgeable, professional.

The staff returned my call and answered my question promptly. She also took my suggestion and implemented it that same day.

We always get a good response and in timely manner, we are very pleased

The staff helped me a lot in finding solution thank you ... U guys are doing good job ...

Beth & Stephanie do a tremendous job!

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

I was really happy and satisfied with your excellent service.They took care of my problem promptly.

Thank you for providing us with the perfect space for our employee gathering. Your staff is friendly, attentive, and wonderful to work with.

Great team. They work hard and answer my emails within 24 hours. That is great customer service.

great job!