Homeowner Testimonials
BS
I really appreciated that a live person answered my call on the week-end to take my complaint about the sprinklers spraying our windows. The call was returned promptly on Monday and fixed that day and then he followed up with me with a call or tell me that the problem was fixed. Excellant service!
Betty S.
ES
Receptionist was friendly and replied to my question professionally
Eileen S.
SH
Your staff is courteous and professional. 👍🏻👍🏻👍🏻👍🏻😊
Shiufon H.
SB
The team at VMG was very pleasant and helpful with my recent need for a statement. Great support!
Stephen B.
WH
Everyone is extremely polite.
Willard H.
RS
I was very pleased to see how nice our complex is looking lately. Went for a night walk and saw that all street, sidewalk and garage lights were on. The pool looked so clean and the grounds had no trash littered about. The green areas considering our drought, looked well cared for. I thank you for making this a home my family is proud of.
Robin S.
JM
I appreciate the quick responses to emails. James and Cinnamon are ultra polite!
John & Carole M.
BK
Thank you for providing us with the perfect space for our employee gathering. Your staff is friendly, attentive, and wonderful to work with.
Brock K.
PS
My personal contact with VMG has been with Cinnamon and she has made our two rentals of the clubhouse a pleasure. Thanks Cinnamon!
Patricia S.
DL
Responded fast and handled my case efficiently.
Daniel L.
LB
After 15 or so years of being adrift, I have been happy to have some sense of direction in the management department. I think we are moving, slowly, but still moving, forward. I don't know how we ended up with VMG but working with Karen and Sandra has been a pleasure.
Les B.
MS
Customer service always cordial and nice, I have no complains, every time that I go there you have a person at the front desk, never have to wait a long time.
Maricela S.
SB
you guys are great.
Susan B.
CQ
Michelle Phelps, Thank you for all the assistance. Your the best!
Christopher & Helene Q.
TP
Kristi Vitale was very prompt and helpful regarding our request for solar approval. After hearing horror stories about denied HOA requests and delays it was really refreshing dealing with a can do representative.
Terry P.
PW
I rented the clubhouse for my daughters high school event. I reserved the room on line which was super easy. Cinnamon contacted me via email immediately with all the proper paperwork. The security guy met me at the exact scheduled time to open the clubhouse and he was there at the closing time. Everything was smooth and easy. Yes we had a good time celebrating also.
Pamela W.
NT
The email is very professional, concise & to the point.
Nessim T.
MS
Great follow through.
Maria S.
DN
There to help you need it
Dorothy N.
IG
the staff is always friendly and helpful, they respond in a prompt manner. it's always a pleasure to contact and interact with the staff here :)
Irma G.
JM
Thank you all , very friendly & efficient.
Jan M.
VS
Excellent Service. Staff is courteous, professionally knowledgeable and care for the community. Please keep it up!!!
Vasdev S.
JB
We rented the clubhouse a few times now. Each time has been so easy. Cinnamon is very organized and makes renting an effortless process. Cinnamon has a wonderful personality and is always very friendly.
Jennifer B.
GL
Outstanding response! 5 stars.
George L.
Testimonials are given freely by homeowners in communities managed by Valencia Management Group. No compensation or rewards are offered in exchange for testimonials.
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