Homeowner Testimonials

Very professional and accommodating! Quick response!

Superior customer service, knowledgeable, professional.

you guys are great.

Excellent customer response time.

I have lived here since 1981 and feel everything has been well run. Other than the dues going up every so often due to life... all is as it should be.

Picked up my new poll keys. The woman helping me was very pleasant and helpful.

We have been here for almost 30 yrs. and have been truly thankful that we have HOA! Makes a big difference !!

I find the team at Valencia Management Group to be responsive and concerned about our HOA community. I enjoy working with Laurie Mark.

Kristi Vitale has always gone above and beyond to assist me in answering my questions or to help with other things. The front desk office staff are kind and welcoming. I'm very happy with this group!

Good job! Excellent service

My interaction with the office staff has been positive. They answered my questions or concerns quickly.

Everyone is extremely polite.

We had someone who started parking their dump truck and 2 back hoes at the top of Rainbow Glen. After about a week of this I took some photos and sent them to Laurie Mark. The next day the dump truck and back hoe were gone, and haven't been back since! Thanks, Laurie!

Everyone I talk to in the office is very professional

Automation is awesome. Online bill pay, great.

Fully satisfied with the services.

I've dealt with other management groups over the years and Valencia Management Group has been great. I've only contacted them a few times, but every time, someone has responded back to me right away.

Norma is a very proficient managing supervisor. She has survived the initiation which was overwhelming due to so many unexpected issues. Valencia Management Group is innovative and creative. Hopefully all of this will lead our HOA in the right direction, without pain.

No issues or complaints. I can also say that VMG has always been very responsive on any matters through both email & phone. Great job.

Cinnamon Valdiviezo was very helpful in answering my questions about landscaping changes and the role of the Architectural Committee. Thank you very much!

Beth Bottaro is great, the best property manager Hasley Hills has ever had!

Friendly and informative

I recently reported an issue regarding a dog, repeatedly, being walked off leash and his aggressive behavior. The management company was very responsive to my concern. Thank you.

Absolutely stupendous service. Model for the industry