Vendor Information

Valencia Management Group is grateful to the various vendors who have served our mutual client communities over the years. To ensure we are assisting them in meeting their fiduciary responsibilities and properly screening all vendors to verify appropriate insurance limits and licensure, we have partnered with third-party compliance firm, VIVE, to formalize and streamline this process.

Registration with VIVE is required for all vendors to continue transacting with communities represented by VMG. There is a nominal annual fee, but with it, you gain eligibility to serve every community in our portfolio. The registration process is fast and easy, taking less than 15 minutes.

What's required for registration?

  • Corporate Information
  • Trade & License Information
  • Insurance Information
  • Complete a W-9 & Vendor Agreement

Register with VIVE

For more information about VIVE’s benefits and the registration process, please visit their website.

Should you have any questions, please contact our office.

Submitting Invoices

Invoices should be submitted by email or through the online portal. You may also mail invoices; however, this is highly discouraged as you may see delays in processing. You may also verify receipt of invoices submitted by email by logging into the portal with the same email address used to submit the invoices.

Email

Email invoices to vmginvoices@ipsservices.com

Web Portal

From any web browser, visit https://mobportal.ipsservices.com/

First Time Registration: Select the “Register Here” option below the login information and enter your user information along with the access key: 8360bf0991924266a59272b98bd8419f

Mail

Mail invoices to:

[Name of Association] c/o Valencia Management Group PO Box 802920 Valencia, CA 91380-2920

Receiving Payments

Payments are issued in the form of check or ACH at no cost. We encourage you to enroll in ACH for payments; by doing so, you will simplify the payment process, accelerate receipts, and optimize cash flow.

Benefits you will see when enrolling in Vendor Pay’s ACH option include:

  • Improved financial controls ‐ No longer contend with lost, stolen, or mail-delayed checks
  • Prompt settlement ‐ Funds deposited directly into your account within 3-4 days of approval
  • Detailed remittance information ‐ Receive emailed statements detailing invoices paid

Please complete the ACH form here and return the form directly to c-vendorpay@vendorpay.cit.com to begin receiving faster and more secure payments from Valencia Management Group on behalf of the Associations we represent.

Note: Virtual credit cards ("VCC"s) are also available which may expedite payments, but usage fees are applied by First Citizens Bank. If you are interested in this program or have any questions, please contact First Citizens Bank directly at c-vendorpay@vendorpay.cit.com